OUR SERVICES
Maintain
We ensure the places we live and work in are maintained to the highest possible standard and are suitable for the rigours of modern life
Looking after buildings is just as important as creating them. Our dedicated, highly skilled specialist teams are committed to keeping the nation’s homes, offices, shops and public spaces clean, safe, healthy, energy efficient and fit for purpose.
Social homes maintained
Delivered through SHDF Programme.
Office fit-outs managed in 2022

The carbon-free future
Today, climate change and the need to decarbonise is at the heart of all of our actions.
When it comes to retrofitting, repairing or maintaining the buildings we work on for our customers, everything we do has the net zero agenda in mind.
We work with our customers and partners to design innovative solutions to help them along their net zero journey and produce the most energy efficient buildings possible.
SERVICES
How we help

Housing & Property Maintenance
We are one of the leading providers of planned and responsive housing maintenance services in the social housing sector.


Facilities Management Services
We are a growing provider of planned and reactive maintenance and facilities management services in the UK.


Social housing decarbonisation
Market-leading end-to-end PAS 2035 compliant retrofit solution to support clients towards their zero carbon targets.

SECTORS
Who we help
Projects

Social Housing Maintenance For Wolverhampton Council
Beginning in April 2013 this 15-year contract involves the delivery of a programme of full maintenance works across Wolverhampton’s stock of approximately 7,000 homes.
Residential
Social Housing Maintenance, Stonewater
Our appointment as maintenance provider for social landlord Stonewater on a 15-year, £105m contract not only shows the standing the company is building in the social housing sector, but also the way that it is prepared to innovate to provide great service to its customers.
Residential

A Collaborative ESG Journey
We have been delivering a range of FM services on behalf of a key client for three years. This contract has grown from an initial four sites to 32 because of our collaborative approach as a trusted FM partner.
Commercial
Twycross Zoo
We have provided M&E, fabric maintenance, minor project works and horticulture services to Twycross since June 2016.
Sport and Leisure
Facilities Management At West Midlands Police HQ
The award of our first public sector facilities management contract for West Midlands Police.
Emergency Services
Aintree, Fire and Rescue station & training academy
Our fifth project with Merseyside Fire and Rescue Service (MFRS), the new Fire and Rescue station and Training Academy and National Resilience Centre of Excellence is being constructed right in the heart of Aintree.
Emergency Services
Feethams House, Darlington
Once the project is complete it will be the first HM Treasury office located outside of London.
Civic officesCAREERS IN PROPERTY SERVICES
Want to be part of our team?

Assistant Design Manager
Location: Finsbury Park
Job Type: Design
Application Deadline: 11-07-2025
🌟 Assistant Design Manager – Greater London (Based in our London Office)We’re excited to offer an opportunity for a proactive and detail-oriented Assistant Design Manager to join our WPS Planned Maintenance team. Based at our London office, you’ll play a key role in supporting the WPS business across a range of contracts, with a specific focus on Higher Risk Buildings (HRBs) and Net Zero Carbon (NZC) schemes.🛠 What You’ll Be Doing:You’ll work alongside our experienced Design Managers and Senior Design Managers to: Support the production and management of design programmes and information schedules. Guide project teams on design-related matters and resolve queries with the design team. Coordinate feedback and ensure clarity and completeness in proposal documents. Review design deliverables to ensure they’re cost-effective, coordinated, and buildable. Champion quality, buildability, and innovation across our HRB and NZC projects.💡 What You’ll Bring:We’re looking for someone with: A solid understanding of building methods, procurement, and risk management. A basic knowledge of contracts, planning techniques, and lifecycle costing. A collaborative mindset and a passion for sustainable, high-quality design.🚀 Why Join Us?This is your chance to grow your career in a supportive, forward-thinking environment. You’ll be part of a team that values innovation, quality, and continuous improvement—while working on meaningful projects that contribute to safer and greener communities.Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Interested?Once you apply, a member of the Recruitment Team will be in touch to guide you through the next steps.
Project Surveyor
Location: Finsbury Park
Job Type: Commercial
Application Deadline: 11-07-2025
🏗️ Project Surveyor – WPS Housing Maintenance (Redditch Area)We’re looking for a driven and commercially minded Project Surveyor to join our WPS Planned Maintenance team, supporting our social housing contracts in the Redditch area.This is a fantastic opportunity to play a key role in delivering high-impact projects that improve homes and communities—while growing your career in a supportive and forward-thinking environment.🔍 What You’ll Be Doing:As a Project Surveyor, you’ll take ownership of both pre- and post-contract commercial activities, including: Driving project team performance and ensuring contractual obligations are met. Producing and submitting monthly CVRs and progress reports. Managing external valuations and cash flow to maximise project value. Supporting the Commercial Manager with final accounts and subcontractor agreements. Overseeing procurement, valuations, instructions, and ensuring compliance with H&S processes.💡 What You’ll Bring:We’re looking for someone who: Has strong commercial acumen and experience in cost control, value recovery, and cash management. Understands financial reporting and final accounts. Has experience in social housing retrofit—SHDF knowledge is a bonus, but not essential. Is a confident communicator who can build strong relationships with clients, colleagues, and the supply chain. Is passionate about leading and developing commercial site teams.🌱 Why Join Us?At Wates, we’re committed to creating places that work for everyone. You’ll be part of a team that values innovation, collaboration, and continuous improvement—while making a real difference in the communities we serve.Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Interested?A member of the Recruitment Team will then be in touch to guide you through the next steps.
Project Surveyor
Location: Finsbury Park
Job Type: Commercial
Application Deadline: 09-07-2025
Exciting Opportunity: Project Surveyor – Coventry Area – WPS Housing MaintenanceAre you ready to make a real impact in communities while growing your commercial career?We’re looking for a motivated and commercially astute Project Surveyor to join our WPS team, supporting our WPS Housing Maintenance division across the Coventry area. This is your chance to be part of a business that’s committed to delivering high-quality, sustainable housing solutions—and to do it with a team that genuinely cares.What you’ll be doing: Leading the development and implementation of pre- and post-contract strategies Managing commercial functions and contract reporting with confidence Producing monthly CVRs and progress reports Maximising project value through effective valuation and cash flow management Supporting final account agreements and subcontractor management Ensuring compliance with procurement, H&S, and contractual processesWe’re seeking someone with the right blend of experience, qualifications, and attitude to thrive in this role:✅ Experience: Proven background in commercial surveying, ideally within social housing refurbishment Strong understanding of cost control, value recovery, and cash management Experience working on retrofit projects is essential; SHDF knowledge is a bonus🎓 Qualifications: Degree qualified in Quantity Surveying is a must (e.g. BSc (Hons) Quantity Surveying, HND, or HNC)💬 Personal Attributes: A confident communicator who builds strong relationships with clients, colleagues, and supply chain partners A proactive team player who thrives in a collaborative environment and is committed to developing othersGiven the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting One of the Recruitment Team will be in contact to discuss the role in more detail and advise of the next step.
Resident Liaison Officer
Location: Cambridge
Job Type: Customer Service
Application Deadline: 04-07-2025
We are excited to offer a fantastic opportunity for a Resident Liaison Officer to join our Property Services planned maintenance team at Wates in the Cambridge area. This position is a FIXED TERM CONTRACT for 12 MONTHS.As a Resident Liaison Officer (RLO), you will be the primary point of contact for residents on your projects. You will support the Project Manager by prioritizing residents' needs and addressing any concerns during site works. Your role will be vital in fostering a safe, secure, and positive living environment. You will work closely with site staff to minimize disruptions, ensuring clear and proactive communication and meticulous planning to build trust and deliver a seamless, customer-centric experience.Key Responsibilities: Attend regular meetings with client representatives and tenants to ensure the highest level of customer service. Adopt a consistent approach to customer care across the contract. Manage the Tenant’s Complaints procedures as a point of escalation. Maintain and update the on-site database to reflect ongoing works.We are looking for a candidate with experience as a Resident Liaison Officer, ideally from a social housing background, although this is not essential. This role is centered around customer service, so applicants with a strong background in this area are encouraged to apply.As the role is a mix of site and office work you will need to have a full clean driving license and be flexible with travel.Due to the nature of the position, a Basic Disclosure and Barring Service Check (DBS) will be required at the offer stage. Applicants with criminal convictions will be assessed individually; we do not discriminate based on criminal records or the details of disclosed offenses. Additionally, some roles may be subject to further pre-employment checks.To learn more about the checks included in this process, please visit: National Security Vetting
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