Maintain

Project Manager (M&E)

Wates Property Services is seeking a skilled and motivated Project Manager (M&E) to lead delivery of planned works across our North London social housing contracts. You’ll be responsible for managing technically complex mechanical and electrical projects, ensuring they are delivered safely, on time, and within budget.Key Responsibilities• Oversee M&E project delivery from pre-construction through to handover.• Manage subcontractors and site teams to ensure quality and compliance.• Liaise with clients, residents, and internal stakeholders to maintain strong relationships.• Monitor project progress, budgets, and health & safety performance.• Ensure all works meet Wates’ high standards and client expectations.What We’re Looking For• Proven experience in M&E project management, ideally within social housing or property services.• Strong knowledge of building services, compliance, and CDM regulations.• Excellent leadership, communication, and stakeholder management skills.• SMSTS, CSCS, and First Aid certifications preferred.Why Join Wates?• Be part of a purpose-driven team improving homes and communities.• Access to structured career development and training.• Competitive salary, car allowance, and comprehensive benefits.• 26 days annual leave plus BH plus your birthday off• Market leading maternity & paternity leave Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Social Value Managers

We are looking for a passionate and experienced Social Value Manager to join our Wates Property Services team in North London. Based out of our Harringay office, you will lead the development and delivery of social value initiatives across our planned works contracts, ensuring meaningful impact in the communities we serve.You’ll work closely with project teams, local authorities, and community stakeholders to embed social value into every stage of our operations—from pre-construction through to handover. Key Responsibilities• Design and implement social value strategies aligned with client and community needs.• Monitor and report on social value outcomes, including employment, training, and community engagement.• Collaborate with internal teams and external partners to deliver measurable impact.• Represent Wates at community forums, stakeholder meetings, and social value networks.• Support bid teams with social value input for tenders and proposals. What We’re Looking For• Proven experience in social value delivery, ideally within housing or property services.• Strong stakeholder engagement and communication skills.• Ability to manage multiple projects and travel across sites.• Knowledge of social value frameworks and reporting tools (e.g. TOMs, Social Value Portal).• Passion for community development and inclusive growth.Wates Property Services Benefits PackageWe offer a comprehensive benefits package designed to support your wellbeing, development, and work-life balance:• Annual Leave: 26 days + bank holidays + your birthday off• Family Leave: Up to 26 weeks fully paid maternity/adoption/surrogacy leave; 8–12 weeks fully paid paternity/partner leave• Health & Wellbeing: Private healthcare, death-in-service benefit, mental health support• Learning & Development: Award-winning training and career progression supportGiven the nature of this position, you will need to undergo an Enhanced and Barred Lists Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Customer Retention and Growth Manager

🌟 Join WPS as our next Customer Experience & Growth Manager 🌟📍 Finsbury Park ¦ Hybrid working ¦ Full-timeAt WPS, we’re passionate about delivering exceptional value to our clients. As a market leader, we believe that understanding our clients’ experiences is key to driving retention, loyalty, and long-term success. We’re now looking for a Customer Experience & Growth Manager to join our team and lead the charge in transforming client feedback into strategic action.💼 What you’ll be doing:As our Customer Experience & Growth Manager, you’ll be the voice of the client within the business. Your mission: to uncover deep insights through client interviews, surveys, and data analysis—and use them to enhance client satisfaction, improve retention, and support work-winning strategies.You’ll also: Champion the customer experience: Own and enhance our client engagement processes, ensuring satisfaction and loyalty through innovative approaches. Drive growth: Collaborate with marketing and business development teams to generate leads, shape campaigns, and build a future-fit opportunity pipeline. Optimise data: Ensure Salesforce is a powerful tool for insight and governance, supporting training and data quality. Deliver strategic projects: From account mapping to sector research, you’ll support initiatives that shape our future.🧠 What you’ll bring: Proven experience in customer experience management or a related field. Strong understanding of customer engagement strategies and client retention. Excellent communication and interpersonal skills. Ability to innovate and drive continuous improvement in customer experience processes. Proficiency in Salesforce or a similar CRM system. A deep understanding of the public sector and social housing landscape. Experience working with senior stakeholders in complex business environments. A proactive, calm, and collaborative approach with the ability to juggle multiple priorities.🤝 Why WPS? Be part of a collaborative, values-led team that’s committed to making a difference. Enjoy hybrid working with a base in our vibrant Finsbury Park office. Work alongside inspiring colleagues and leaders who value your voice and ideas. Grow your career in a role that blends purpose, innovation, and impact.Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Once you apply one of the Recruitment Team will be in contact to discuss the role in more detail and advise of the next step.

Document Controller

📂 WANTED: Document Controller for Newbury!🏠 Join the WPS team working on exciting social housing contractsAre you the kind of person who finds joy in a perfectly filed folder? Do you get a buzz from keeping things organised and running like a well-oiled machine? If so, we’ve got just the role for you!WPS is on the lookout for a Document Controller to support our brilliant Senior Design Manager and keep our projects on track. Based in the historic market town of Newbury, you’ll be the go-to expert for all things document-related.🧩 What you’ll be doing: Issuing, distributing, and maintaining controlled documents like a pro Liaising with designers and specialist suppliers to keep information flowing Training project teams on how to use our drawing management system (you’ll be the system sensei!) Troubleshooting drawing issues and solving problems before anyone else even spots them Using top-notch collaboration tools to keep everything on track🎯 What we’re looking for: An experienced document controller who knows their way around contract documentation Someone with a good grasp of environmental legislation, risk management, and life cycle cost A calm, organised communicator who can juggle multiple tasks without breaking a sweatIf you’re ready to bring your skills to a team that values precision, collaboration, and a bit of fun along the way – we want to hear from you!To be successful in this role you will have a keen eye for detail with exceptional organisational skills, the ability to work effectively in a team, along with a “can do” approach.Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting If you’re ready to bring your skills to a team that values precision, collaboration, and a bit of fun along the way – we want to hear from you!📨 Apply now and help us keep the paper trail perfectly paved!