Fit out
and refurbishment

Our fitout and refurbishment business works on a range of innovative project across all sectors

We work for a huge range of customers, from banks and retailers to commercial offices and public sector bodies.

We’re well known for our high-value, multi-million-pound construction projects, but we also provide fit out services to customers across the UK.

We improve our customers’ buildings, boosting their value and making them better spaces to be in. As with everything we do, our work is always of the highest standard.

603

projects managed in 2022

176

employees

3 years

of zero harm across our projects

79 +

customer rating (NPS score)

OUR SECTORS

Who we help

Working with the MoJ to transform the courts and tribunals facilities

A TRUSTED PARTNER

We’ll get the job done right with minimal disruption

We’re trusted by some of the UK’s best-known companies and institutions. Our key customers include M&S, GSK, His Majesty’s Revenue and Customs, the Ministry of Justice and the UK’s top four high street banks. This includes Lloyds Banking Group, with whom we’ve been working for 15 years.

If you’ve visited your high street recently, chances are you’ve seen the results of our work. We’re rightly proud to say that almost all our customers are in it for the long haul. In fact, over 90% of our business is in the form of a framework or long-term agreement.

High quality, sustainable office fit out and refurbishment

HELPING OUR CUSTOMERS GO GREEN

Providing sustainable solutions

We work incredibly hard to keep our customers happy. That means providing an outstanding customer experience as we help them manage, upgrade, and refurbish their property portfolios.  With a laser focus, we find the right solution. At the same time, we offer sustainable alternatives wherever possible.

That’s where our unique Wates Innovation Network of sustainable technology can add even more value to our customers.

GPA Darlington

Working with public and private customers

We’re a growing business, with sound finances and big brand name customers who stay with us year on year. We have a 50/50 split of private and public sector customers.

We’re also supporting the Government’s ‘levelling up’ ambitions, by fitting out key regional hubs across the UK.

OUR PROJECTS

Explore our fit-out and refurbishment projects

Harbourside, Bristol

Harbourside, Bristol

When we were appointed to deliver Lloyds Banking Group’s Harbourside project, we understood the value this new hub would bring to the Group’s colleagues and its customers..

Commercial
Imperial College London

Imperial College London

We recently transformed the Sir Michael Uren building at Imperial College London (ICL) over an 11-week programme.

Education
Marks & Spencer Battersea

Marks & Spencer, Battersea

The project to fit out M&S' newest store in the iconic Battersea Power Station development presented an entirely fresh set of challenges.

Retail and the high street
3

CAREERS IN FIT OUT AND REFURBISHMENT

Want to be part of our team?

Project Surveyor

Location: London NW1

Job Type: Commercial

Application Deadline: 19-12-2023

We have an opportunity for a Project Surveyor to join our Wates team within our Smartspace division. You will be working out of either our Warrington, London, Luton or Leatherhead offices. We are looking for someone that will take accountability for the implementation of all pre/ post contract strategies, commercial functions and contract reporting.Our highly skilled teams have a wealth of experience and a robust track record in undertaking a range of services from minor refresh works and conversions to full developer shell fit-outs and complex refurbishment projects.The main accountabilities will include: Regularly review subcontract safety audits prior to payment authorisation. Develop and encourage project team performance encouraging and ensuring that Wates’ main contractual obligations and or strategies are executed and regularly reviewed Regularly review project accountabilities Demonstrate understanding of internal and external tender strategies / build up Agree external valuations / cash flow to maximise project value Work with the Commercial Manager to agree and produce main and subcontract final accounts Ensure all contractual processes are completed on timeWe are looking for you to already have relevant commercial skills and experience including the ability to maximise value recovery, cost control and cash management as well as effectively use / understand financial reports and final accounts.To be successful in the role you will be a confident communicator, able to demonstrate the ability to form and develop relationships with the client, PQS, design team and supply chain. You will also be confident in effectively leading and developing commercial site teams.

Senior Surveyor – Fit Out / Retail

Location: London NW1

Job Type: Commercial

Application Deadline: 19-12-2023

We have an opportunity for a Senior Surveyor – Fit Out/ Retail to join our Wates team within our Smartspace division. This is a national role and we are looking for someone that will take accountability for the implementation of all pre/ post contract strategies, commercial functions and contract reporting.Our highly skilled teams have a wealth of experience and a robust track record in undertaking a range of services from minor refresh works and conversions to full developer shell fit-outs and complex refurbishment projects.The main accountabilities will include: Regularly review subcontract safety audits prior to payment authorisation. Develop and encourage project team performance encouraging and ensuring that Wates’ main contractual obligations and or strategies are executed and regularly reviewed Regularly review project accountabilities Demonstrate understanding of internal and external tender strategies / build up Agree external valuations / cash flow to maximise project value Work with the Commercial Manager to agree and produce main and subcontract final accounts Ensure all contractual processes are completed on timeWe are looking for you to already have relevant commercial skills and experience including the ability to maximise value recovery, cost control and cash management as well as effectively use / understand financial reports and final accounts.To be successful in the role you will be a confident communicator, able to demonstrate the ability to form and develop relationships with the client, PQS, design team and supply chain. You will also be confident in effectively leading and developing commercial site teams.

Site Surveyor

Location: London NW1

Job Type: Commercial

Application Deadline: 19-12-2023

We have an opportunity for a Site Surveyor to join our Wates team within our Smartspace division. You will be working out of one of our London offices. We are looking for someone that will take accountability for the development and implementation of all pre and post contract strategies, commercial functions and contract reporting on delegated projects and/ or works packages.The Main Accountabilities also include: Ensure the commercial function within the business unit effectively supports the operational teams in the implementation of H&S policies Regularly review, provide guidance and challenge on strategic project and business unit objectives Ensure the delivery of high-quality commercial reports to the client on time Issue of tender enquiries and package reconciliation Regular review of group CR policies and ensure project teams are updated Agree external valuations/ cash flow to maximise project value Produce main and subcontract final accounts with Surveying ManagerTo be successful in the role you will already qualified and have some relevant experience and strong commercial skills to maximise value recovery, cost control and cash management along with the ability to use / understand financial reports and final accounts. You will be a confident communicator, able to demonstrate the ability to form and develop relationships with client, PQS, design team and supply chain.

Site Surveyor

Location: Warrington

Job Type: Commercial

Application Deadline: 19-12-2023

We have an opportunity for a Site Surveyor to join our Wates team within our Smartspace division. You will be working out of our Warrington office. We are looking for someone that will take accountability for the development and implementation of all pre and post contract strategies, commercial functions and contract reporting on delegated projects and/ or works packages.The Main Accountabilities also include: Ensure the commercial function within the business unit effectively supports the operational teams in the implementation of H&S policies Regularly review, provide guidance and challenge on strategic project and business unit objectives Ensure the delivery of high-quality commercial reports to the client on time Issue of tender enquiries and package reconciliation Regular review of group CR policies and ensure project teams are updated Agree external valuations/ cash flow to maximise project value Produce main and subcontract final accounts with Surveying ManagerTo be successful in the role you will already qualified and have some relevant experience and strong commercial skills to maximise value recovery, cost control and cash management along with the ability to use / understand financial reports and final accounts. You will be a confident communicator, able to demonstrate the ability to form and develop relationships with client, PQS, design team and supply chain.


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