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Assistant Surveyor

Wates have an opportunity for an Assistant Quantity Surveyor to join our Wates team within the Specialist division, carrying out Maintenance and Refurbishment works to commercial properties. You will be working out of our Enfield office on multiple contracts, including Hertfordshire County Council MTC, Barnet Council MTC, and local Adhoc works. You will be assisting the Quantity Surveyor and Commercial Manager in the development and implementation of all pre and post contract strategies, commercial functions, and contract reporting.Key Accountabilities will include:· To visit sites on an ad-hoc basis to survey potential works, alongside Supervisors or Commercial Lead.· Ensure the timely receipt of quotations for materials, equipment and Sub-contract works, undertake commercial assessment of quotes received and ensure the timely placement of orders.· Work closely with the operations team to monitor on-site progress and cost control.· Attending client meetings alongside the Quantity Surveyor.· Working alongside the Quantity Surveyor to procure supply chain.· Collation, updating and filing of compliance information, and managing trackers to monitor deadlines.· Reviewing subcontractor payment applications monthly and inputting them into the Coins system.· Develop an understanding of the internal/external commercial strategies about minor subcontract packages and on-site prelims.· Develop an understanding of Cost and Value Reconciliation (CVR) in order to support the production of monthly CVR reports.The ideal candidate will have a good work ethic, demonstrate good numeracy skills, be highly computer literate (Microsoft suite – Word, Excel etc), and have the ability to form relationships with Wates’ delivery team, Clients, and subcontractors. Basic commercial skills would be required as a minimum, however training, mentoring and further education (HNC/HND/Degree) will form part of the successful applicant’s development.WHAT WE OFFER· Competitive salary· Flexible working· 26 days holidays + bank holidays and much more…· Excellent range of learning and development activity to support your career progression· Industry leading family leave benefits to included 26 weeks fully paid maternity, 12 weeks fully paid paternity.Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting .

Senior Resident Liasion officer

A fantastic opportunity presents itself for a Senior Resident Liaison Officer to join Wates with our Wates Living Space planned maintenance team in the London area. Whilst this role doesnt have line management per say you will be the more Senior RLO in the team and be able to give guidance when neededThe Senior Resident Liaison Officer (SRLO) will serve as the primary point of contact for RLOs on their projects, supporting the Project Manager by ensuring that residents' needs are prioritized and any concerns are addressed throughout the site works. The role focuses on fostering a safe, secure, and positive living environment while working closely with site staff to minimise disruptions. Clear, proactive communication and meticulous planning will ensure scheduled access to residents’ homes, building trust and delivering a seamless, customer-centric experience during the works.Key Accountabilities will include: Set up, undertake and manage the Tenant/Customer/Resident Liaison Service across multiple sites in the London and surrounding areas Attend regular client representative and tenant meetings to ensure highest level of customer service is provided at all times. Ensure a consistent approach to customer care is adopted by all RLOs across the contract. Monitor and identify the recruitment, training and development of RLOs. Manage the Tenant’s Complaints procedures as a point of escalation. Maintain and update the on-site Database to reflect on-going works.You will be ideally be an experienced Senior Resident Liaison Officer however this is not a necessity. This role is all about customer service and ensure the customer is put first so applicants with a strong customer service background will be welcomed. Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Administrator

Here at Wates, we have an exciting opportunity for an Administrator to join our Living Space Responsive Maintenance team. This role is A FIXED TERM CONTRACT FOR 12 MONTHS and based in the Walsall area.As an administrator you will engage within the full administration process and provide on-going customer support for the team and tenants. Key Accountabilities will include: On-going management and development of multiple project trackers. Frequent contact with site management to ensure project trackers represent current job status. Create and maintain various data streams on in-house systems and databases. First line support for enquires and complaints. Overall administration duties as required by the contract. We are looking for an Administrator who is a confident communicator, computer literate with experience in Excel and trackers. Experience working in construction/facilities management/or maintenance is preferred but not essential. To be successful in this role you will be a team player who can manage their own workload, has a good attention to detail and most of all have a ‘can do’ attitude. What we offer: Competitive salary, plus performance related reviews, opportunities for growth and advancement within the team Extensive corporate benefits including, Pension, Health and Wellness programme, 26 days holidays + bank holidays and much more… Excellent range of learning and development activity to support your career progression. Industry leading family leave benefits to included 26 weeks fully paid maternity, 12 weeks fully paid paternity. Wates are committed to the fair treatment of people with criminal records, including employees and potential employees. We ensure that our recruitment, promotion, and retention activity does not treat people less favourably because of an offending background. Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Disrepair Manager

We have an opportunity for a Disrepairs Manager to join our Wates team within our Responsive Maintenance division. You will be based out of our Croydon office working on one of our social housing contracts delivering reactive maintenance to our residents.Key Accountabilities will include: Lead a team of Supervisors, Administrators, Planners and Operatives Manage, monitor, review and oversee customer satisfaction across the contract Ensure that large multi-trade jobs are booked in by the scheduling team and are checked to clarify what trades and timeframes are required Responsible for operatives adhering to the attendance, mobile phone, driving, no smoking and alcohol and drugs policies, ensuring that if the policies and procedures are not followed the appropriate action is taken Work closely with Commercial team to identify and rectify Invoicing issues affecting contract profit and loss margins Ensure Health and Safety compliance in adherence with our Wates Operating FrameworkWe are looking for an experienced Contracts Manager who: Has Repairs and Maintenance sector experience Has a proven track record in managing large Maintenance contracts Has a proven track record in managing a large and diverse direct labour organisation and Supply Chain. Be fully compliant and has a proven track record in Health and Safety Management. Has proven commercial acumen in running large Maintenance contractsYou must have a full UK driving licence.To be successful in this role you will be an excellent communicator able to influence at all levels, be highly organised and driven to achieve high levels of customer and client satisfaction.Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting