FACILITIES
MANAGEMENT

Providing facilities management services to our public and private sector customers

A growing provider of facilities management services in the UK.

With our engineering and technical excellence, we can deliver the full range of modern facilities management services, using sustainable technologies and whole-life FM solutions to provide the best value for our customers. 

Our experience in design, build and fit-out means we understand the lifecycle of different types of buildings as well as what’s required to fully optimise our customers’ single or multi-site operations. Our patented assurance compliance tool – ACT, also means the assets we managed are fully compliant and auditable within four clicks at any one time.

Five years

of zero harm recorded across the business

500+

buildings managed

£14.5m

new business won in 2023

297

employees in 2023

As well as hard facilities management services we provide integrated asset and compliance

A ROUND-THE-CLOCK SERVICE

We specialise in:

  • Self-delivered ‘hard’ M&E services – we keep mechanical and electrical equipment fully functional, so you’ll never have to worry about downtime.
  • Integrated total facilities management (ITFM) services –we offer catering, cleaning, service desk, security, Computer Aided Facility Management (CAFM), and porterage services, through our trusted partners and suppliers.
  • Statutory compliance – our Assurance Compliance Tool (ACT) ensures you’ll always be confident of meeting current legislation and regulatory standards, without the need for constant site visits.
  • Integrated asset management – we take a meticulously planned, step-by-step approach to managing your assets, so your buildings are optimised, and sites always run smoothly.
  • Wider Wates Group capabilities –we can provide a range of services such as Building Information Model (BIM), fit-out and refurbishment, and environment, social, and governance (ESG) services.

Leading performance

We get to the heart of our customers’ needs by fully understanding their business operations and vision for the future. This has led to long-lasting relationships and the delivery of well run and optimised buildings. 

Expertise

Our expertise in data security, infrastructure management, building and employee safety and wellbeing means we can help you transform your operations and run more effective and efficient buildings.

Adaptable and scalable

Having a wide range of customers across the country means we’re not only able to adapt to meet individual business needs, but we can manage projects nationally, scaling quickly to meet your requirements.

OUR PROJECTS

Learn more about our work

Collaborative ESG

A Collaborative ESG Journey

We have been delivering a range of FM services on behalf of a key client for three years. This contract has grown from an initial four sites to 32 because of our collaborative approach as a trusted FM partner.

Commercial
Twycross Zoo

Twycross Zoo

We have provided M&E, fabric maintenance, minor project works and horticulture services to Twycross since June 2016.

Sport and Leisure
West Midlands Police HQ

Facilities Management At West Midlands Police HQ

The award of our first public sector facilities management contract for West Midlands Police.

Emergency Services
3

CAREERS IN FACILITIES MANAGEMENT

Want to be part of our team?

Mobile Engineer

Location: Edinburgh

Job Type: Engineering

Application Deadline: 14-03-2024

Here at Wates, we have a fantastic opportunity for a Mobile Engineer to join our Facilities Management mobile team supporting our clients based in the Edinburgh and surrounding areas. Typically, your time will be spent in Edinburgh however travel around Scotland with occasional overnight stays is part of the role. The main objective is for you to carry out Planned Preventative Maintenance (PPM) to HVAC plant, including Reactive Maintenance and extra works/emergencies in accordance with the contract requirements on Mechanical Services. Due to the nature of the works, we are exceptionally keen to speak to candidates with a strong background in electrical works ABOUT YOU To be successful in this role, you will ideally have the following: Knowledge of Heating & Air Conditioning Systems Previous FM experience managing multiple sites Strong Electrical & HVAC Experience Have previously worked as a mobile engineer 18th Edition C&G 2367 or 2357 (Electrical Installation) and NVQ level 3 in Electrical Installations or equivalent qualifications C&G 2391 (Test & Inspection cert preferred) What is important to us is your natural communication skills to deliver high levels of customer service at all times, your ability to effectively multi-task, work to tight deadlines and problem solve on the job; whilst always promoting health & safety excellence. ABOUT THE ROLE Key Accountabilities will include: Ensure all works are delivered in guidance of the legislation and contractual obligations Utilise CAFM/PDA technology for real time job updates, and provide detailed/comprehensive reports on works delivered To respond in a prompt and effective manner to all reactive maintenance issues and help desk requests associated with the heating and ventilation systems, pumps, water tanks, valves, pipe work and associated mechanical systems or items To respond to call outs and cover breakdowns and emergencies associated with the mechanical services aspects of the contract as required. In return, we offer a competitive salary, additional pay when on call, along with 22 days holiday, Pension benefits, life Insurance, and a flexible benefits scheme that you can tailor to suit your lifestyle.

Mobile Engineer

Location: Nationwide

Job Type: Engineering

Application Deadline: 07-03-2024

We are on the lookout for experienced and professional Engineers nationally, to join our growing team to provide mobile support to our regionally based client. Having the relevant qualifications and experience for your discipline is essential for your success in one of our roles, however, what is most important to us is your natural communication skills to deliver high levels of customer service at all times, your ability to effectively multi-task, work to tight deadlines and problem solve on the job; whilst always promoting health & safety excellence.In return, we offer a competitive salary, along with 22 days holiday, Pension benefits, life Insurance, and a flexible benefits scheme that you can tailor to suit your lifestyle.Wates FM successfully provides Facilities Management services in technically demanding environments, and our portfolio includes some of the UK’s best-known companies, providing stand-alone hard services, planned and reactive maintenance and technically-led FM solutions to single and multi-site operations.We are an award-winning business; ensuring we take time to understand our clients’ culture as well as their operations. We have national coverage in a broad range of industry sectors, along with growth plans in place.If you or someone you know is interested in a great career opportunity here at Wates, then please click on ‘apply’ to complete our quick and easy application process or if you have any questions you can email recruitment@wates.co.uk. One of our In-house Recruitment Team will then be in contact to discuss the opportunity in more detail and advise of next steps.

Resident Engineer

Location: London

Job Type: Engineering

Application Deadline: 06-03-2024

Wates have excellent opportunity for an experienced Resident Engineer to join the team based on-site at our client’s site London School of Economics wear the primary focus of the role will be to carry out planned preventative mechanically / heating biased maintenance and reactive works, to building plant, equipment and systems as well as respond to site engineering emergencies.ABOUT THE ROLEThe primary focus of this role will be to conduct planned preventative, Multi-disciplined maintenance and reactive works to the buildings plant, equipment, and systems, as well as respond to site engineering emergencies on behalf of our clients.Having the relevant qualifications and experience for your discipline is essential for your success in this role however, what is most important to us is your effective communication skills which always enable delivery of prominent levels of customer service. You will also be confident is your proven ability to effectively multi-task, work to tight deadlines and work in a team to problem solve on the job; whilst always promoting health & safety excellence.This is a terrific opportunity to progress your career as part of a talented, diverse, and supportive team.Some of the other Key Accountabilities as Resident Engineer include; Record all reactive and PPM tasks accurately and in detail using report sheets and ensure signed by the client weekly. Ensure that Method Statements and Risk Assessments are prepared for all tasks conducted to provide safe working practices. Supervise subcontractors effectively. Ensure compliance with all Company policies and procedures.This is a fantastic opportunity to work on an on a single site, however there will be requirements to conduct at some other site occasionally.WHAT WE OFFER Competitive salary Travel covered to any of our sites (subject to HMRC advisory rates) Extensive corporate benefits including, Private Medical, Pension 5% employers’ contribution, Health and Wellness programme, 22 days holidays + bank holidays and much more… Excellent range of learning and development activity to support your career progression. Industry leading family leave benefits to included 26 weeks fully paid maternity, 8 weeks fully paid paternity.To find out more about LIFE AT WATES please click on the following link https://www.wates.co.uk/careers/

Handy Man / Fabric Technician

Location: Atherstone

Job Type: Trades and Labour

Application Deadline: 29-02-2024

Wates have an opportunity for an experienced We have an opportunity for a Handyman/ Fabric Technician to join our client-based team, covering our client – Twycross Zoo.ABOUT THE ROLEWe are looking for you to have worked in a similar role as a Handyman / Fabric Technician -with a good working knowledge of occupational health and safety, statutory regulations, and codes of practice applicable to the maintenance division. You will have worked in a similar role covering multiple sites and be familiar with corrective works and emergency lighting testing and worked previously as an electrical mate or completed their 18th edition.To be successful in the role you will have a sound judgement with excellent people skills, always focusing on achieving high standards and quality assurance, and hold a clean driving license as this vacancy will attract a works van to enable coverage of the sites.This is a terrific opportunity to progress your career as part of a talented, diverse, and supportive team.Some of the other Key Accountabilities as Handyman include: Ensure that all planned and reactive maintenance tasks are delivered to agreed timelines and SLA’s / KPI’s, including emergency lighting, and remedial works. Responsibility for ensuring that all relevant help desk calls (both planned and reactive) are fully completed with sufficient information and are either; signed off or a work order is created within our system and returned for further scheduling. Oversee associated specialist Sub Contractors working on sites and ensure they fulfil their obligations of their contracts and undertake their work effectively and safely. Adopt a pro-active approach to engagement with other LBE service providers and vendors, with demonstrable evidence of relationship building and partnering.WHAT WE OFFER Competitive salary Travel covered to any of our sites (subject to HMRC advisory rates) Extensive corporate benefits including, Private Medical, Pension 5% employers’ contribution, Health and Wellness programme, 22 days holidays + bank holidays and much more… Excellent range of learning and development activity to support your career progression. Industry leading family leave benefits to included 26 weeks fully paid maternity, 8 weeks fully paid paternity.To find out more about LIFE AT WATES please click on the following link https://www.wates.co.uk/careers/

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