Facilities Management Services

Providing facilities management services to our public and private sector customers

A growing provider of facilities management services in the UK.

With our engineering and technical excellence, we can deliver the full range of modern facilities management services, using sustainable technologies and whole-life FM solutions to provide the best value for our customers. 

Our experience in design, build and fit-out means we understand the lifecycle of different types of buildings as well as what’s required to fully optimise our customers’ single or multi-site operations. Our patented assurance compliance tool – ACT, also means the assets we managed are fully compliant and auditable within four clicks at any one time.

Five years

of zero harm recorded across the business

500+

buildings managed

£14.5m

new business won in 2023

297

employees in 2023

As well as hard facilities management services we provide integrated asset and compliance

A ROUND-THE-CLOCK SERVICE

Facilities Management services we specialise in:

  • Self-delivered ‘hard’ M&E services – we keep mechanical and electrical equipment fully functional, so you’ll never have to worry about downtime.
  • Integrated total facilities management (ITFM) services –we offer catering, cleaning, service desk, security, Computer Aided Facility Management (CAFM), and porterage services, through our trusted partners and suppliers.
  • Statutory compliance – our Assurance Compliance Tool (ACT) ensures you’ll always be confident of meeting current legislation and regulatory standards, without the need for constant site visits.
  • Integrated asset management – we take a meticulously planned, step-by-step approach to managing your assets, so your buildings are optimised, and sites always run smoothly.
  • Wider Wates Group capabilities –we can provide a range of services such as Building Information Model (BIM), fit-out and refurbishment, and environment, social, and governance (ESG) services.

Leading performance

As a leading Facilities Management company, we get to the heart of our customers’ needs by fully understanding their business operations and vision for the future; resulting in long-lasting relationships and the delivery of efficient, optimised buildings. 

Expertise

Our expertise in data security, infrastructure management, building and employee safety and wellbeing means we can help you transform your operations and run more effective and efficient buildings.

Adaptable and scalable

Having a wide range of customers across the country means we’re not only able to adapt to meet individual business needs, but we can manage projects nationally, scaling quickly to meet your requirements.

OUR PROJECTS

Learn more about our work

Collaborative ESG

A Collaborative ESG Journey

We have been delivering a range of FM services on behalf of a key client for three years. This contract has grown from an initial four sites to 32 because of our collaborative approach as a trusted FM partner.

Commercial
Twycross Zoo

Twycross Zoo

We have provided M&E, fabric maintenance, minor project works and horticulture services to Twycross since June 2016.

Sport and Leisure
West Midlands Police HQ

Facilities Management At West Midlands Police HQ

The award of our first public sector facilities management contract for West Midlands Police.

Emergency Services
3

CAREERS IN FACILITIES MANAGEMENT

Want to be part of our team?

Account Manager

Location: Southampton

Job Type: Engineering

Application Deadline: 09-03-2026

ACCOUNT MANAGER Wates have excellent opportunity for a technically strong Account Manager to provide operational leadership, technical management, added value and development of our unique client based in Southampton. ABOUT THE ROLE We are looking for an Account Manager with experience of working in transferable environment, with strong demonstrable experience of in leading people with experience of managing a multi-diverse team. With a recognised technical qualification and membership to the Institute of Safety and Health (IOSH) or equivalent, coupled with solid financial / commercial acumen with experience of running a P&L and ensuring budget is achieved. To be successful in the role you will have strong interpersonal, problem solving and change management skills, and be someone who can demonstrate the ability to balance the integration of the requirements and terms of policies and procedures with those of the client and make effective and persuasive presentations on complex topics to employees, clients, Senior management. This is a terrific opportunity to progress your career as part of a talented, diverse, and supportive team. Some of the other Key Accountabilities as Account Manager include: Lead and motivate the WPS team by example and deliver excellence and first class sustainable hard M&E and Fabric service provisions. Provide visible leadership and liase effectively and nurture the relationships with the key client stakeholders. To ensure compliance with all statutory, safety, quality, environmental, security and relevant Wates Professional Standards, creating a Zero Harm culture. Ensuring targets are maintained by the timely upload of compliance certification onto ACT. (Assurance Compliance Tool) Responsible for implementing and safeguarding best practice for commercial activity relating to contract management and managing specialists and suppliers to ensure dynamic MI reporting and that KPI/SLA targets are delivered. WHAT WE OFFER Competitive salary Travel covered to any of our sites (subject to HMRC advisory rates) Extensive corporate benefits including, Private Medical, Pension 5% employers’ contribution, Health and Wellness programme, 22 days holidays + bank holidays and much more… Excellent range of learning and development activity to support your career progression. Industry leading family leave benefits to included 26 weeks fully paid maternity, 8 weeks fully paid paternity. To find out more about LIFE AT WATES please click on the following link https://www.wates.co.uk/careers/ We are always looking for a variety of new talent to join our teams, to help us grow and innovate as a business. Although you may not have all the skills listed, many of them may be transferable to other roles within the WATES Group. If you would like clarity on any of our vacancies, discuss career opportunities in strict confidence or need anything to make our recruitment process easier, please contact our In-House Recruitment Team directly or via recruitment@wates.co.uk and one of us will get in touch as soon as possible. As a responsible and inclusive employer, we are committed to equality and are proud to have been recognised for this through a range of accolades including gold accreditation with Investors in People, we are also a Disability Confident employer. Being a family owned, business means we understand and value long term relationships. Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Assistant Facilities Manager

Location: Saffron Walden

Job Type: Engineering

Application Deadline: 09-03-2026

Assistant Facilities ManagerLocation: Cambridgeshire We are looking for a proactive and technically confident Assistant Facilities Manager to support the safe, efficient, and compliant operation of our facilities in Cambridgeshire. This is a key role for someone who can confidently manage contractor activities, support compliance processes, and contribute to the smooth running of a busy, multi‑stakeholder environment.🔧 About the RoleAs Assistant Facilities Manager, you will: Support the Facilities Manager with the delivery of day‑to‑day facilities operations. Assist in reviewing, authorising and managing permits‑to‑work and associated documentation. Ensure contractors are fully inducted, authorised, and working in line with WPS Health & Safety and CDM requirements. Act as a key liaison between Facilities, contractors, and internal stakeholders. Monitor site activities, ensuring safe working practices and high standards of performance. Help maintain FM and permit systems, ensuring information is accurate and up to date. Support audits, inspections, compliance checks, and reporting activities. Suggest improvements to FM processes, systems, and ways of working. Maintain site plans and ensure visibility of all live works and areas of activity.🤝 What We’re Looking ForEssential: Background in Facilities Management, Engineering, Construction, or M&E. Working knowledge of UK Health & Safety legislation and CDM. Strong IT skills (Outlook, Excel, Word; experience with FM or permit systems desirable). Confident communicator able to engage with contractors, colleagues, and senior stakeholders. Experience supporting maintenance, compliance, or project activities. Ability to challenge unsafe practices or incomplete documentation confidently and professionally.Desirable: Health & Safety qualifications (NEBOSH, IOSH, or similar). Experience carrying out H&S audits or compliance reviews. Formal technical qualification (Engineering/Construction/M&E). Experience as an Authorised Person in any permit‑related area (e.g., hot work, LOTO, working at height, confined spaces). Membership of a relevant professional body (IOSH/APs/CIOB/RICS). Experience managing multiple works or projects in a live operational environment.🌟 What You’ll Bring Strong communication and collaborative working style Leadership capability and confidence to influence contractors and stakeholders Innovative mindset with a focus on continuous improvement Results‑driven approach with high personal integrityGiven the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Facilities Manager

Location: Saffron Walden

Job Type: Engineering

Application Deadline: 09-03-2026

Facilities ManagerLocation: Cambridgeshire We are seeking an experienced and proactive Facilities Manager to lead the safe, efficient and compliant delivery of facilities operations across our site in Cambridgeshire.This is a high‑impact role responsible for managing contractor activities, overseeing compliance processes, and driving a strong health & safety culture while ensuring maintenance and project works are delivered on time and to the highest standards.🔧 About the RoleAs Facilities Manager, you will take ownership of site compliance, contractor governance and operational delivery, including: Leading and managing the facilities function, ensuring smooth day‑to‑day operations across the site. Overseeing the preparation, review, authorisation and monitoring of permits‑to‑work and associated compliance documentation. Ensuring contractors are properly inducted, authorised and working in line with WPS Health & Safety, CDM and statutory requirements. Acting as the primary liaison between contractors, FM teams and internal stakeholders. Monitoring on‑site works to ensure safety, quality and performance standards are met, including sub‑contractor activity. Managing electronic FM or permit‑to‑work systems, ensuring accurate data, uptime and accessibility. Leading reviews of documentation (RAMS, CPP, and safety plans) to confirm suitability and sufficiency before works commence. Conducting or overseeing audits, inspections and performance checks, identifying trends and areas for improvement. Maintaining up‑to‑date site plans, highlighting all live works, access restrictions and high‑risk areas. Driving continuous improvement across systems, processes and contractor onboarding. Supporting the successful delivery of maintenance and project works, ensuring safe, timely and cost‑effective outcomes. Playing a key role in achieving FM KPIs and ensuring the site remains compliant, efficient and well‑managed.🤝 What We’re Looking ForEssential: Background in Engineering, Construction, M&E or Facilities Management with experience managing permit‑to‑work or compliance processes. Strong knowledge of UK Health & Safety legislation and CDM. Proven experience with Quality, Safety, Health & Environmental systems. Strong understanding of statutory compliance, regulations and standards. Confident IT skills (Outlook, Excel, Word) with experience of document management or permit systems (e.g., Aconex, Buzzsaw, or similar). Experience managing both large and small‑scale FM or construction projects. Strong organisational, leadership and motivational skills. Experience conducting audits, inspections or health & safety reviews. NEBOSH General/Construction Certificate (or similar).Desirable: Formal qualification in Engineering, Construction or an M&E discipline. Authorised Person experience in areas such as: hot works, confined spaces, electrical, LOTO, working at height, pressure systems, etc. Membership of IOSH, APS, CIOB, RICS or another relevant professional body.🌟 What You’ll Bring Clear, confident communication skills across all levels. Strong collaboration and relationship‑building capability. Leadership presence with the ability to influence and guide contractors and internal teams. Innovative mindset and comfort challenging unsafe or non‑compliant practices. Results‑driven approach with integrity, professionalism and attention to detail. A personable, solutions‑focused attitude with a “can‑do” approach to teamwork.Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Lead Engineer

Location: South East

Job Type: Engineering

Application Deadline: 09-03-2026

Lead Engineer Electrical Bias – Prestigious Static Site Contract: Permanent We are seeking an experienced Lead Engineer to take ownership of a prestigious static site set within a stunning estate on the banks of the River Thames near Marlow.This is an excellent opportunity for an electrically biased, technically confident engineer who enjoys leading by example and ensuring a safe, efficient, high‑quality site operation.🔧 The RoleAs the Lead Engineer, you will: Oversee and deliver engineering operations across a high‑profile static site Bring strong electrical expertise with a practical multi‑skilled approach Maintain compliance, safety, and high engineering standards Work proactively to ensure the site runs reliably and efficiently Act as the key technical point of contact, fostering a positive client relationship (client remains confidential)🤝 What We’re Looking ForWe’d love to hear from professionals who are: Electrically biased with solid technical confidence Multi‑skilled and comfortable turning their hand to a variety of tasks Customer‑focused, proactive, and solution‑driven Reliable and professional, committed to delivering first‑class service Strong communicators who build trust with colleagues and stakeholders🌳 Why Join WPS? Work in an exceptional riverside setting within a beautiful, well‑maintained estate Enjoy a static site role—no travel between locations Supportive team culture and a brilliant working environment A chance to make a real impact, take ownership, and shape site operations Standard weekly hours with no shift workGiven the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Get in touch

To get in touch with us, simply fill in the form below and we’ll get right back to you.