A growing provider of facilities management services in the UK.
With our engineering and technical excellence, we can deliver the full range of modern facilities management services, using sustainable technologies and whole-life FM solutions to provide the best value for our customers.
Our experience in design, build and fit-out means we understand the lifecycle of different types of buildings as well as what’s required to fully optimise our customers’ single or multi-site operations. Our patented assurance compliance tool – ACT, also means the assets we managed are fully compliant and auditable within four clicks at any one time.
of zero harm recorded across the business
new business won in 2023
employees in 2023
A ROUND-THE-CLOCK SERVICE
We specialise in:
- Self-delivered ‘hard’ M&E services – we keep mechanical and electrical equipment fully functional, so you’ll never have to worry about downtime.
- Integrated total facilities management (ITFM) services –we offer catering, cleaning, service desk, security, Computer Aided Facility Management (CAFM), and porterage services, through our trusted partners and suppliers.
- Statutory compliance – our Assurance Compliance Tool (ACT) ensures you’ll always be confident of meeting current legislation and regulatory standards, without the need for constant site visits.
- Integrated asset management – we take a meticulously planned, step-by-step approach to managing your assets, so your buildings are optimised, and sites always run smoothly.
- Wider Wates Group capabilities –we can provide a range of services such as Building Information Model (BIM), fit-out and refurbishment, and environment, social, and governance (ESG) services.
We get to the heart of our customers’ needs by fully understanding their business operations and vision for the future. This has led to long-lasting relationships and the delivery of well run and optimised buildings.
Our expertise in data security, infrastructure management, building and employee safety and wellbeing means we can help you transform your operations and run more effective and efficient buildings.
Adaptable and scalable
Having a wide range of customers across the country means we’re not only able to adapt to meet individual business needs, but we can manage projects nationally, scaling quickly to meet your requirements.
Learn more about our work
A Collaborative ESG Journey
We have been delivering a range of FM services on behalf of a key client for three years. This contract has grown from an initial four sites to 32 because of our collaborative approach as a trusted FM partner.Commercial
We have provided M&E, fabric maintenance, minor project works and horticulture services to Twycross since June 2016.Sport and Leisure
Facilities Management At West Midlands Police HQ
The award of our first public sector facilities management contract for West Midlands Police.Emergency Services
Get in touch with the team
CAREERS IN FACILITIES MANAGEMENT
Want to be part of our team?
Handy Man / Fabric Technician
Job Type: Trades and Labour
Application Deadline: 29-02-2024
Wates have an opportunity for an experienced We have an opportunity for a Handyman/ Fabric Technician to join our client-based team, covering our client – Twycross Zoo.ABOUT THE ROLEWe are looking for you to have worked in a similar role as a Handyman / Fabric Technician -with a good working knowledge of occupational health and safety, statutory regulations, and codes of practice applicable to the maintenance division. You will have worked in a similar role covering multiple sites and be familiar with corrective works and emergency lighting testing and worked previously as an electrical mate or completed their 18th edition.To be successful in the role you will have a sound judgement with excellent people skills, always focusing on achieving high standards and quality assurance, and hold a clean driving license as this vacancy will attract a works van to enable coverage of the sites.This is a terrific opportunity to progress your career as part of a talented, diverse, and supportive team.Some of the other Key Accountabilities as Handyman include: Ensure that all planned and reactive maintenance tasks are delivered to agreed timelines and SLA’s / KPI’s, including emergency lighting, and remedial works. Responsibility for ensuring that all relevant help desk calls (both planned and reactive) are fully completed with sufficient information and are either; signed off or a work order is created within our system and returned for further scheduling. Oversee associated specialist Sub Contractors working on sites and ensure they fulfil their obligations of their contracts and undertake their work effectively and safely. Adopt a pro-active approach to engagement with other LBE service providers and vendors, with demonstrable evidence of relationship building and partnering.WHAT WE OFFER Competitive salary Travel covered to any of our sites (subject to HMRC advisory rates) Extensive corporate benefits including, Private Medical, Pension 5% employers’ contribution, Health and Wellness programme, 22 days holidays + bank holidays and much more… Excellent range of learning and development activity to support your career progression. Industry leading family leave benefits to included 26 weeks fully paid maternity, 8 weeks fully paid paternity.To find out more about LIFE AT WATES please click on the following link https://www.wates.co.uk/careers/
Contract Support Lead
Job Type: Clerical & Administration
Application Deadline: 26-02-2024
We have an exciting opportunity for an experienced Contract Support Lead to join the team at our offices in London where the focus of this role will be to deliver robust, high quality and cost-effective solutions to support our client on core business requirements and provide lead contract support and finance support to the account management team. ABOUT THE ROLE We are looking for you to have experience of working in a similar role with experience of Microsoft Office Applications, Concept and Mosaic, and have knowledge of finance processes and an understanding of basic financial concepts such as revenue, cost, and profit. To be successful in the role you will be an excellent communicator with great attention to detail and a self-starter with the ability to plan and organise your time effectively. This is a terrific opportunity to progress your career as part of a talented, diverse, and supportive team. Some of the other Key Accountabilities as Contract Support Lead include: • Collaborate closely with the team ensuring engineering requests are dealt with within SLA and contractual KPI’s • Update the client Concept system and Quote Tracker/Contractor Call out Tracker • Report on PPM works and Raise call outs to contractors for reactive works, raise quotations and submit to clients for both reactive and project works. • Compile monthly breakdown for Invoicing extra works • Log engineering holidays on tracker and Input overtime for monthly paid engineers • Assist Account Managers and Director with other Ad-Hoc duties when required. Can include escorting of contractors, assisting engineers. Wates FM successfully provides Facilities Management services in technically demanding environments, and our portfolio includes some of the UK’s best-known companies, providing stand-alone hard services, planned and reactive maintenance and technically led FM solutions to single and multi-site operations. This is an office-based position. WHAT WE OFFER Competitive salary Extensive corporate benefits including, Private Medical, Pension 5% employers’ contribution, Health and Wellness programme, 22 days holidays + bank holidays and much more… Excellent range of learning and development activity to support your career progression. Industry leading family leave benefits to included 26 weeks fully paid maternity, 8 weeks fully paid paternity.
Location: South West
Job Type: Engineering
Application Deadline: 04-03-2024
Wates have excellent opportunity for an experienced Multi Skilled / AC Mobile Engineer to join the team based in the Bristol / South West region for our key clients sites in the area. ABOUT THE ROLEThe primary focus of this role will be to conduct planned preventative Electrically, Multi-disciplined, AC biased maintenance and reactive works to the buildings plant, equipment, and systems, as well as respond to site engineering emergencies on behalf of our clients.What is important to us is your natural communication skills to deliver high levels of customer service at all times, your ability to effectively multi-task, work to tight deadlines and problem solve on the job; whilst always promoting health & safety excellence.Having the relevant up to date qualifications and experience for your discipline is essential for your success in this role ideally 18th Edition, however, what is most important to us is your effective communication skills which always enable delivery of prominent levels of customer service. You will also be confident is your proven ability to effectively multi-task, work to tight deadlines and problem solve on the job; whilst always promoting health & safety excellence.This is a terrific opportunity to progress your career as part of a talented, diverse, and supportive team.Some of the other Key Accountabilities as Mobile Engineer include:• Record all reactive and PPM tasks accurately and in detail using report sheets and ensure signed by the client weekly.• Ensure that Method Statements and Risk Assessments are prepared for all tasks conducted to provide safe working practices.• Supervise subcontractors effectively.• Ensure compliance with all Company policies and procedures.WHAT WE OFFER Competitive salary Travel covered to any of our sites (subject to HMRC advisory rates) Extensive corporate benefits including, Private Medical, Pension 5% employers’ contribution, Health and Wellness programme, 22 days holidays + bank holidays and much more… Excellent range of learning and development activity to support your career progression. Industry leading family leave benefits to included 26 weeks fully paid maternity, 8 weeks fully paid paternity.To find out more about LIFE AT WATES please click on the following link https://www.wates.co.uk/careers/
Job Type: Engineering
Application Deadline: 11-03-2024
Here at Wates, we have a fantastic opportunity for a Mobile Engineer to join our Facilities Management mobile team supporting our clients based in the Southeast area. The main objective is for you to carry out Planned Preventative Maintenance (PPM) to HVAC plant, including Reactive Maintenance and extra works/emergencies in accordance with the contract requirements on Mechanical Services. Due to the nature of the works, we are exceptionally keen to speak to candidates with a strong background in air conditioning. ABOUT YOU To be successful in this role, you will ideally have the following: Knowledge of Heating & Air Conditioning Systems Strong Electrical & HVAC Experience Have previously worked as a mobile engineer 18th Edition C&G 2367 or 2357 (Electrical Installation) and NVQ level 3 in Electrical Installations or equivalent qualifications C&G 2391 (Test & Inspection cert preferred) What is important to us is your natural communication skills to deliver high levels of customer service at all times, your ability to effectively multi-task, work to tight deadlines and problem solve on the job; whilst always promoting health & safety excellence. ABOUT THE ROLE Key Accountabilities will include: Ensure all works are delivered in guidance of the legislation and contractual obligations Utilise CAFM/PDA technology for real time job updates, and provide detailed/comprehensive reports on works delivered To respond in a prompt and effective manner to all reactive maintenance issues and help desk requests associated with the heating and ventilation systems, pumps, water tanks, valves, pipe work and associated mechanical systems or items To respond to call outs and cover breakdowns and emergencies associated with the mechanical services aspects of the contract as required. In return, we offer a competitive salary, additional pay when on call, along with 22 days holiday, Pension benefits, life Insurance, and a flexible benefits scheme that you can tailor to suit your lifestyle.
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