FACILITIES
MANAGEMENT

Providing facilities management services to our public and private sector customers

A growing provider of facilities management services in the UK.

With our engineering and technical excellence, we can deliver the full range of modern facilities management services, using sustainable technologies and whole-life FM solutions to provide the best value for our customers. 

Our experience in design, build and fit-out means we understand the lifecycle of different types of buildings as well as what’s required to fully optimise our customers’ single or multi-site operations. Our patented assurance compliance tool – ACT, also means the assets we managed are fully compliant and auditable within four clicks at any one time.

Five years

of zero harm recorded across the business

500+

buildings managed

£14.5m

new business won in 2023

297

employees in 2023

As well as hard facilities management services we provide integrated asset and compliance

A ROUND-THE-CLOCK SERVICE

We specialise in:

  • Self-delivered ‘hard’ M&E services – we keep mechanical and electrical equipment fully functional, so you’ll never have to worry about downtime.
  • Integrated total facilities management (ITFM) services –we offer catering, cleaning, service desk, security, Computer Aided Facility Management (CAFM), and porterage services, through our trusted partners and suppliers.
  • Statutory compliance – our Assurance Compliance Tool (ACT) ensures you’ll always be confident of meeting current legislation and regulatory standards, without the need for constant site visits.
  • Integrated asset management – we take a meticulously planned, step-by-step approach to managing your assets, so your buildings are optimised, and sites always run smoothly.
  • Wider Wates Group capabilities –we can provide a range of services such as Building Information Model (BIM), fit-out and refurbishment, and environment, social, and governance (ESG) services.

Leading performance

We get to the heart of our customers’ needs by fully understanding their business operations and vision for the future. This has led to long-lasting relationships and the delivery of well run and optimised buildings. 

Expertise

Our expertise in data security, infrastructure management, building and employee safety and wellbeing means we can help you transform your operations and run more effective and efficient buildings.

Adaptable and scalable

Having a wide range of customers across the country means we’re not only able to adapt to meet individual business needs, but we can manage projects nationally, scaling quickly to meet your requirements.

OUR PROJECTS

Learn more about our work

Collaborative ESG

A Collaborative ESG Journey

We have been delivering a range of FM services on behalf of a key client for three years. This contract has grown from an initial four sites to 32 because of our collaborative approach as a trusted FM partner.

Commercial
Twycross Zoo

Twycross Zoo

We have provided M&E, fabric maintenance, minor project works and horticulture services to Twycross since June 2016.

Sport and Leisure
West Midlands Police HQ

Facilities Management At West Midlands Police HQ

The award of our first public sector facilities management contract for West Midlands Police.

Emergency Services
3

CAREERS IN FACILITIES MANAGEMENT

Want to be part of our team?

Resident Engineer

Location: Croydon

Job Type: Engineering

Application Deadline: 27-12-2023

Here at Wates we have an opportunity for a Resident Engineer to join Wates Property Services team on a FIXTED TERM BASIS for a minimum of 12 months.You will be tasked with carrying out planned and reactive maintenance works to building plant, equipment and systems, as well as respond to site engineering emergencies within agreed service levels. Wates FM provides a Total Facilities Management (TFM) solution for our clients, self-delivering planned and reactive M&E services, with an absolute focus on 100% uptime of critical building infrastructure. Key Accountabilities will include: Record all reactive and PPM tasks accurately and in detail using report sheets and ensure signed by the client weekly. Ensure that Method Statements and Risk Assessments are prepared for all tasks carried out to provide safe working practices. Supervise subcontractors effectively. Encourage a safe and healthy working environment, and ensure compliance with all Company policies and procedures High levels of customer service at all times and maintain effective relationships with key client contacts. We are looking for a qualified and competent Resident Engineer with the relevant experience to fulfil the above role requirements.

Mobile Engineer

Location: Stevenage

Job Type: Engineering

Application Deadline: 02-01-2024

Here at Wates, we have a fantastic opportunity for a Mobile Engineer to be a key member of the FM mobile team supporting our clients based in and around London & South East. The main objective is for you to carry out Planned Preventative Maintenance (PPM) to HVAC plant, including Reactive Maintenance and extra works/emergencies in accordance with the contract requirements on Mechanical Services. ABOUT YOU To be successful in this role, you will ideally have the following: Knowledge of Heating & Air Conditioning Systems Strong Electrical & HVAC Experience Have previously worked as a mobile engineer 18th Edition C&G 2367 or 2357 (Electrical Installation) and NVQ level 3 in Electrical Installations or equivalent qualifications C&G 2391 (Test & Inspection cert preferred) What is important to us is your natural communication skills to deliver high levels of customer service at all times, your ability to effectively multi-task, work to tight deadlines and problem solve on the job; whilst always promoting health & safety excellence. ABOUT THE ROLE Key Accountabilities will include: Ensure all works are delivered in guidance of the legislation and contractual obligations Utilise CAFM/PDA technology for real time job updates, and provide detailed/comprehensive reports on works delivered To respond in a prompt and effective manner to all reactive maintenance issues and help desk requests associated with the heating and ventilation systems, pumps, water tanks, valves, pipe work and associated mechanical systems or items To respond to call outs and cover breakdowns and emergencies associated with the mechanical services aspects of the contract as required. In return, we offer a competitive salary, additional pay when on call, along with 22 days holiday, Pension benefits, life Insurance, and a flexible benefits scheme that you can tailor to suit your lifestyle. If you or someone you know is interested in a great career opportunity here at Wates, then please click on ‘apply’ to complete our quick and easy application process or if you have any questions, you can email recruitment@wates.co.uk. One of our In-house Recruitment Team will then be in contact to discuss the opportunity in more detail and advise of next steps. Wates FM successfully provides Facilities Management services in technically demanding environments, and our portfolio includes some of the UK’s best-known companies, providing stand-alone hard services, planned and reactive maintenance and technically led FM solutions to single and multi-site operations. We are an award-winning business; ensuring we take time to understand our clients’ culture as well as their operations. We have national coverage in a broad range of industry sectors, along with growth plans in place.

Multi-Skilled Engineer

Location: Saffron Walden

Job Type: Trades and Labour

Application Deadline: 19-12-2023

Wates have excellent opportunity for an experienced Resident Engineer to join the team based on-site at our client's offices in Hinxton, Cambridgeshire for one of our key Clients – Wellcome Genome Campus.ABOUT THE ROLEThe primary focus of this role will be to conduct planned preventative, Multi-disciplined maintenance and reactive works to the buildings plant, equipment, and systems, as well as respond to site engineering emergencies on behalf of our clients.Having the relevant qualifications and experience for your discipline – 18th Edition is essential for your success in this role however, what is most important to us is your effective communication skills which always enable delivery of prominent levels of customer service. You will also be confident is your proven ability to effectively multi-task, work to tight deadlines and work in a team to problem solve on the job; whilst always promoting health & safety excellence.This is a terrific opportunity to progress your career as part of a talented, diverse, and supportive team.Some of the other Key Accountabilities as Resident Engineer include:• Record all reactive and PPM tasks accurately and in detail using report sheets and ensure signed by the client weekly.• Ensure that Method Statements and Risk Assessments are prepared for all tasks conducted to provide safe working practices.• Supervise subcontractors effectively.• Ensure compliance with all Company policies and procedures.This is a fantastic opportunity to work on a single site campus which is varied and interesting, and the role would be conditional on passing an enhanced DBS check. The successful candidate would also be required to be part of a 1 in 7 Call out rota.WHAT WE OFFER Competitive salary Extensive corporate benefits including, Private Medical, Pension 5% employers’ contribution, Health and Wellness programme, 22 days holidays + bank holidays and much more… Excellent range of learning and development activity to support your career progression. Industry leading family leave benefits to included 26 weeks fully paid maternity, 8 weeks fully paid paternity.To find out more about LIFE AT WATES please click on the following link https://www.wates.co.uk/careers/We are always looking for a variety of new talent to join our teams, to help us grow and innovate as a business. Although you may not have all the skills listed, many of them may be transferable to other roles within the WATES Group.If you would like clarity on any of our vacancies, discuss career opportunities in strict confidence or need anything to make our recruitment process easier, please contact our In-House Recruitment Team directly or via recruitment@wates.co.uk and one of us will get in touch as soon as possible.As a responsible and inclusive employer, we are committed to equality and are proud to have been recognised for this through a range of accolades including gold accreditation with Investors in People, we are also a Disability Confident employer. Being a family owned, business means we understand and value long term relationships.

Mobile Engineer

Location: London

Job Type: Engineering

Application Deadline: 15-12-2023

We have an opportunity for a Resident Halls Engineer to join the team based in Holborn. The primary focus of the role will be to carry out planned preventative mechanically biased maintenance and reactive works, to building plant, equipment and systems as well as respond to site engineering emergencies.This exciting development of contemporary urban-inspired apartments, penthouses and villas is situated in one of London's best-connected locations. Key Accountabilities of the Resident Halls Engineer will include: Record all reactive and PPM tasks accurately and in detail using report sheets and ensure signed by the client weekly. Ensure that Method Statements and Risk Assessments are prepared for all tasks carried out to provide safe working practices. Supervise subcontractors effectively. Ensure compliance with all Company policies and proceduresHaving the relevant qualifications and experience for your discipline is essential for your success in this role, however, what is most important to us is your effective communication skills to deliver high levels of customer service at all times, your ability to effectively multi-task, work to tight deadlines and problem solve on the job; whilst always promoting health & safety excellence.

Get in touch

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