Fit out and refurbishment | Wates
660
contracts managed in in 2019
£350K
spent with social enterprises
94%
repeat customers
40
AVE CCS score
90%
public and private works via frameworks

Wates Smartspace is a national property services provider, delivering high-quality fit out, refurbishment and property upkeep projects.

In 2019 we delivered 660 projects across the UK for both public and private sector customers. These were a range of logistically challenging ‘CAT A’ (basic landlord fitout) and ‘CAT B’ (style, fittings etc) fitouts; extensions; structural alterations and critical resilience projects, often with our people working as an unobtrusive presence within live operational environments.

Wates Smartspace credentials

2020 Wates Smartspace credentials

Sectors

The sectors in which we work include commercial offices, broadcasters, pharmaceutical, retail, developers, banks, distribution centres and public sector premises. Key customers include some of the UKs best-known companies and institutions including M&S, BBC, GSK, HMRC, the Ministry of Justice and the UKs top four high street banks.

Long term relationships are key to our business success and over 90% of our business is in the form of a framework or long-term contractual agreement, which we work hard at maintaining.

We provide an outstanding customer experience as we lead our clients through the challenges of managing, upgrading and refurbishing their property portfolios. We focus on providing the right solution whilst adding value wherever possible by offering sustainable alternatives.

What makes us different

  • Overcoming difficult issues in logistically challenging situations
  • Working to suit customers needs nationally, 24 hours per day, seven days per week
  • Delivering within business critical, secure, live and occupied environments
  • Delivering to the highest quality without compromising safety.

Private sector

Wates Smartspace provides a range of property services to our portfolio of clients across the the UK, working across a range of sectors from banking, to commercial offices; retail; leisure; industrial; pharmaceutical and media. These services are often provided via long-term frameworks, for clients with whom we have established relationships for over 20 years.

Public sector

Wates Smartspace is dedicated to ensuring our customers in the public sector have buildings that function to their optimum capability. Clients include government buildings; offices; emergency services; justice; education and health. We allow our customers to preserve the value of their estate, whilst satisfying legal obligations and achieving the best value from their built assets. We are on all major national and regional frameworks.

Latest updates

Key Contacts

Sara Dewar

Business Development Director, Wates Smartspace

Fit out and refurbishment