Maintain
We ensure the places we live and work in are maintained to the highest possible standard and are suitable for the rigours of modern life
Looking after buildings is just as important as creating them. Our dedicated, highly skilled specialist teams are committed to keeping the nation’s homes, offices, shops and public spaces clean, safe, healthy, energy efficient and fit for purpose.
Social homes maintained
Delivered through SHDF Programme.
Office fit-outs managed in 2022
The carbon-free future
Today, climate change and the need to decarbonise is at the heart of all of our actions.
When it comes to retrofitting, repairing or maintaining the buildings we work on for our customers, everything we do has the net zero agenda in mind.
We work with our customers and partners to design innovative solutions to help them along their net zero journey and produce the most energy efficient buildings possible.
SERVICES
How we help
Housing maintenance
We are one of the leading providers of planned and responsive housing maintenance services in the social housing sector.
Facilities management
We are a growing provider of planned and reactive maintenance and facilities management services in the UK.
Fit out and refurbishment
We provide high-quality fit-out and refurbishment services to private and public sector customers across the UK.
Wates Retrofit
Market-leading end-to-end PAS 2035 compliant retrofit solution to support clients towards their zero carbon targets.
SECTORS
Who we help
Projects
Social Housing Maintenance For Wolverhampton Council
Beginning in April 2013 this 15-year contract involves the delivery of a programme of full maintenance works across Wolverhampton’s stock of approximately 7,000 homes.
ResidentialSocial Housing Maintenance, Stonewater
Our appointment as maintenance provider for social landlord Stonewater on a 15-year, £105m contract not only shows the standing the company is building in the social housing sector, but also the way that it is prepared to innovate to provide great service to its customers.
ResidentialA Collaborative ESG Journey
We have been delivering a range of FM services on behalf of a key client for three years. This contract has grown from an initial four sites to 32 because of our collaborative approach as a trusted FM partner.
CommercialTwycross Zoo
We have provided M&E, fabric maintenance, minor project works and horticulture services to Twycross since June 2016.
Sport and LeisureFacilities Management At West Midlands Police HQ
The award of our first public sector facilities management contract for West Midlands Police.
Emergency ServicesMarks & Spencer stores fit out
We have been working for Marks & Spencer (M&S) for over 20 years, delivering over 1,000 store refurbishment and fit out projects across the M&S full range of stores, including clothing & home and foodhalls.
Retail and the high streetAintree, Fire and Rescue station & training academy
Our fifth project with Merseyside Fire and Rescue Service (MFRS), the new Fire and Rescue station and Training Academy and National Resilience Centre of Excellence is being constructed right in the heart of Aintree.
Emergency ServicesFeethams House, Darlington
Once the project is complete it will be the first HM Treasury office located outside of London.
Civic officesCAREERS IN PROPERTY SERVICES
Want to be part of our team?
Assistant Design Manager
Location: St Albans
Job Type: Commercial
Application Deadline: 17-05-2024
We have an opportunity for an Assistant Design Manager to join our Wates team within our Planned Maintenance division. You will be covering Kilburn, Stevenage, Greenwich, and the London area. You will work collaboratively with our Design Managers/Senior Design Managers supporting the team to drive quality outcomes, enhance buildability and foster innovation.As our Assistant Design Manager, you will: Work with the Design Manager to produce and manage the design programme and Information Required Schedule. Provide guidance to the Project team on design related issues. Coordinate project team comments and resolve any design related queries with the design team. Assist in the production of the Proposals, ensuring they are complete and unambiguous. Review all design deliverables, including specialist supplier elements and interfaces to establish that they are within budget are fully coordinated and are buildable.We are looking for a designer with knowledge of building methods and technologies, procurement, and risk management. You will have a basic understanding of contracts, contract documentation, planning techniques, management systems, life cycle cost and value.
Resident Liaison Officer
Location: Finsbury Park
Job Type: Customer Service
Application Deadline: 17-05-2024
We have an opportunity for a Resident Liaison Officer to join our Wates team within our Planned Maintenance division. You will be covering the London Borough of Haringey, delivering support to our residents on our social housing contracts.Key Accountabilities will include: Set up, undertake and manage the Tenant/Customer/Resident Liaison Service across multiple sites. Attend regular client representative and tenant meetings to ensure highest level of customer service is provided at all times. Ensure a consistent approach to customer care is adopted, Manage the Tenant’s Complaints procedures as a point of escalation. Maintain and update the on-site Database to reflect on-going works.You must have a full UK driving licence with access to a vehicle.You will be an experienced RLO with proven track record of successfully managing the workload across planned maintenance programmes. As well as having a strong knowledge of internal and external programmes, you will be a strong communicator with excellent customer service and IT skills.
Document Controller
Location: Dudley
Job Type: Document Control
Application Deadline: 15-05-2024
Here at Wates we have an opportunity for a Document Controller to join our Property Services team within our Planned Maintenance division. Working alongside an established team in the Wolverhampton office we are excited to offer hybrid working for this role. Key Accountabilities will include: Maintain, issue and distribute controlled copies of information ensuring compliance with all aspects of the design management procedures. Liaise with designers and specialist suppliers on queries regarding issues of information. Provide training to participants, designers and specialist suppliers on the project on how to use the drawing management system. Check information on drawings and troubleshoot any problems to do with the drawing management system and peripherals. Use document management and other management/collaboration tools as necessary to meet project requirements.We are looking for an experienced document controller with knowledge of contract documentation, environmental legislation and issues, risk management and life cycle cost; preferably gained within a similar environment however not essential.To be successful in this role you will have a keen eye for detail with exceptional organisational skills, the ability to work effectively in a team, along with a “can do” approach.
Assistant Site Manager (Section Manager)
Location: Woolwich
Job Type: Operational
Application Deadline: 27-05-2024
We are looking for an Assistant Site Manager (Section Manager) to join Wates with our Wates Living Space Planned Maintenance team to oversee one of our contracts in South East London. You will be working on scattered works and liaising with residents.Key Accountabilities will include: Manage Operatives, Sub-Contractors and Suppliers to ensure quality control is maintained along with Health and safety at all times. Attend pre and post-inspection works and advise on appropriate action and job requirements resulting in the successful delivery and handover of schemes. Carry out Weekly Site Progress reports. Ensure that once works are completed, the full and completed job packs are sent to the Project Manager at the office along with completion details to guarantee a swift invoicing procedure to eliminate WIP (Work In Progress) & certify cash flow.You must have a full UK driving licence with access to a vehicle.To be successful in the role you will be an effective communicator with a positive and engaging approach to providing site leadership. You will have strong IT skills (including: Microsoft Word, Excel, PowerPoint and Outlook) with the ability to prioritise a wide range of tasks to set deadlines.
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