Housing & Property Maintenance

Working with local authorities and the community to provide first class housing maintenance services

A leading provider of planned and responsive social housing maintenance services.

We work with more than 60 social housing providers, from local authorities to housing associations. We work in partnership with our customers, ensuring that we care about the things that matter most to them – efficiency, value for money and high quality.

8,500

homes we’ve completed – or are in the process of retrofitting – in the last four years (2024)

£200m

of decarbonisation work (2024)

60+

social housing providers we’re working with

200 +

tower blocks now fire safety compliant

We provide communities with outstanding housing maintenance and customer service.

Committed to local communities

We’re passionate about delivering outstanding customer service to our local authority and housing association partners, as well as to their residents.

Our resident liaison officers’ local knowledge ensures that residents’ needs are put first, making sure we build real relationships in the communities we work in. 

Providing planned and responsive maintenance services to local authorities as well as safety and peace of mind for residents

Planned and responsive property maintenance

We’re the leading provider of planned, responsive, customer-focused property maintenance services within the UK social housing sector.

Safety and peace of mind are at the heart of what we do.

From surveying, through to customer consultation, programme management, site delivery and compliance, we’ve got you covered. You can count on us to deliver from start to finish. 

We deliver high quality home repairs and use the latest mobile technology and best practice to do the job quickly, efficiently and safely. 

Experts in retrofitting existing social housing stock for a zero carbon future.

Net zero carbon future

We are experts in zero carbon retrofitting for social housing, guiding our customers every step of the way. Through our net zero carbon retrofit service, Wates Retrofit, we’re working with housing providers to install energy saving measures to homes. This service helps to cut fuel poverty and reduce energy costs. 

We have completed retrofit enhancements at over 3,000 homes so far, supporting residents through these essential works, and driving sizable reductions in their fuel bills.  

Fire safety compliance and equipment installation services

Fire safety and compliance

We are experts in fire safety and equipment installations, as well as mechanical and electrical compliance, and everything in between. This ensures that your properties are up to code and above all, safe. 

Social housing landlords have been trusting us to keep their tenants safe for over a decade by providing compliance solutions across a range of projects, from the simple to the complex.

The Healthier Homes Team tackles issues such as damp and mould in social housing

Healthier homes

Our specialist Healthier Homes Team helps residents tackle issues with their homes such as damp, mould, excessive condensation and structural cracks.

Working to the Housing Health and Safety Rating System, we tackle everything from an emergency repair to a full planned maintenance programme, making housing healthier and safer to live in. 

Innovative integrated asset management solutions

Integrated asset management services

By using state-of-the-art, integrated asset management systems we provide a joined-up service which represents excellent value for money and puts you in control of operations.

Our projects

Examples of our work

Wolverhampton Homes

Social Housing Maintenance For Wolverhampton Council

Beginning in April 2013 this 15-year contract involves the delivery of a programme of full maintenance works across Wolverhampton’s stock of approximately 7,000 homes.

Housing
Stonewater

Social Housing Maintenance, Stonewater

Our appointment as maintenance provider for social landlord Stonewater on a 15-year, £105m contract not only shows the standing the company is building in the social housing sector, but also the way that it is prepared to innovate to provide great service to its customers.

Housing

Brent Housing Retrofit Pilot

Exceeding energy performance certificate targets in Brent.

Housing
3

Careers in housing maintenance

Want to be part of our team?

Commercial Manager

Location: Finsbury Park

Job Type: Commercial

Application Deadline: 13-01-2026

🌟 Commercial Manager – WPS Business Unit 🌟📍 Location: Finsbury Park (Hybrid Working)We are looking for an experienced Commercial Manager to join our WPS business unit. This is a pivotal role providing strong leadership, governance, and commercial excellence across all activities – both pre- and post-contract – for a portfolio of projects or a single large project.You will play a key part in work winning and operational delivery, ensuring commercial success while developing high-performing teams and fostering strong relationships with internal stakeholders, customers, consultants, and the supply chain.✨ Key Responsibilities 👥 Leadership & Strategy: Active member of the Business Leadership Team, driving strategy on operational delivery, customer engagement, commercial excellence, and repeat business. Champion change initiatives and contribute to business unit objectives. 💼 Commercial Excellence: Ensure compliance with legislation, regulations, and group policies across all contracts. Deliver robust financial performance, including profit plans, cash management, and risk mitigation. Provide accurate and timely commercial reporting to clients and senior management. 🌱 People Development: Lead and develop talented commercial teams, implementing training programmes to encourage high performance and retention. Support succession planning and career development across the business unit. 🤝 Customer Engagement: Build strong relationships with customers, influencing decision-making and promoting the Wates brand. Identify market opportunities and develop strategies to secure repeat business. 🌍 Corporate Responsibility: Drive sustainability and CR initiatives, sharing best practice and leading workshops. ✅ About You Advanced knowledge of contract conditions, subcontracts, consultant appointments, and bidding policies. Strong financial and commercial acumen with experience managing governance and compliance. Excellent leadership, communication, and stakeholder management skills. Proven ability to deliver complex projects and influence at senior level.🚀 This is an exciting opportunity to make a significant impact within a leading organisation, shaping commercial strategy and driving operational excellence.Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting One of the Recruitment Team will then be in contact to advise of next steps.

Carpenter / Multi-Trader

Location: Crawley

Job Type: Trades and Labour

Application Deadline: 24-12-2025

🛠️ Carpenter Multi Trader – Crawley (Responsive Maintenance) Join the WPS Team – Make a Difference in Social Housing WPS has an exciting opportunity for a Carpenter Multi Trader to join our Responsive Maintenance division, working from our Crawley office. You’ll be delivering reactive maintenance services to our valued residents as part of a social housing contract. 🔧 What You’ll Be Doing Carrying out repair and renewal works across various properties. Advising your Supervisor when additional trades are needed. Working independently or collaboratively with other operatives. Completing daily work sheets detailing tasks and materials used. Ensuring timely and productive completion of assigned tasks. 🚗 Requirements Full UK driving licence is essential. L2 NVQ in Carpentry or similar trade Proven experience in carpentry and multi-trade work. Ability to work to high standards of workmanship and productivity. Excellent communication and problem-solving skills. Strong customer service mindset and ability to meet tight deadlines. 💬 Why Join WPS?At WPS, we’re committed to building communities and improving lives. You’ll be part of a supportive team that values your skills and helps you grow. Ready to make an impact? Apply now and help us deliver quality maintenance services that truly matter.Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Electrician

Location: Brixton

Job Type: Trades and Labour

Application Deadline: 24-12-2025

🔧 Electrician Opportunity – Join the WPS Team! ⚡Location: Lambeth & Surrounding AreasDivision: Reactive Maintenance – Social Housing ContractWe’re looking for a skilled and qualified Electrician to join our dedicated team at Wates. Based out of our Lambeth office, you’ll be working across the surrounding areas, delivering high-quality maintenance and repair services in social housing properties.🔍 What You’ll Be Doing: Full electrical testing and production of EICRs Fault finding and rectification Installation of fans, including core drilling where required Replacing and cleaning accessories as needed PAT testing of appliances and tools Delivering a first-time fix approach with excellent customer service Working safely and in line with Health & Safety and safeguarding standards Collaborating with other trades to complete repairs Completing job records and material usage via PDA✅ What You’ll Need: Full NVQ Level 3 in Electrical Installation Inspection & Testing qualifications (2391 or equivalent) 18th Edition Wiring Regulations A full UK driving licence💡 What We’re Looking For:A confident and experienced Electrician who can manage their own workload, deliver small projects and repairs, and ideally has experience in the housing maintenance sector. You’ll be proactive, reliable, and committed to delivering top-tier workmanship.If you're ready to make a difference in social housing and work with a supportive team, apply today and power up your career with Wates! ⚡Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Electrician

Location: Brixton

Job Type: Trades and Labour

Application Deadline: 24-12-2025

🔧 Electrician Opportunity – Join the WPS Team! ⚡This role is a Fixed Term ContractLocation: Lambeth & Surrounding AreasDivision: Reactive Maintenance – Social Housing ContractWe’re looking for a skilled and qualified Electrician to join our dedicated team at Wates. Based out of our Lambeth office, you’ll be working across the surrounding areas, delivering high-quality maintenance and repair services in social housing properties.🔍 What You’ll Be Doing: Full electrical testing and production of EICRs Fault finding and rectification Installation of fans, including core drilling where required Replacing and cleaning accessories as needed PAT testing of appliances and tools Delivering a first-time fix approach with excellent customer service Working safely and in line with Health & Safety and safeguarding standards Collaborating with other trades to complete repairs Completing job records and material usage via PDA✅ What You’ll Need: Full NVQ Level 3 in Electrical Installation Inspection & Testing qualifications (2391 or equivalent) 18th Edition Wiring Regulations A full UK driving licence💡 What We’re Looking For:A confident and experienced Electrician who can manage their own workload, deliver small projects and repairs, and ideally has experience in the housing maintenance sector. You’ll be proactive, reliable, and committed to delivering top-tier workmanship.If you're ready to make a difference in social housing and work with a supportive team, apply today and power up your career with Wates! ⚡Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting


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