RELATED SERVICES
Housing & Property Maintenance
A leading provider of planned and responsive social housing maintenance services.
We work with more than 60 social housing providers, from local authorities to housing associations. We work in partnership with our customers, ensuring that we care about the things that matter most to them – efficiency, value for money and high quality.
homes we’ve completed – or are in the process of retrofitting – in the last four years (2024)
of decarbonisation work (2024)
social housing providers we’re working with
tower blocks now fire safety compliant

Committed to local communities
We’re passionate about delivering outstanding customer service to our local authority and housing association partners, as well as to their residents.
Our resident liaison officers’ local knowledge ensures that residents’ needs are put first, making sure we build real relationships in the communities we work in.

Planned and responsive property maintenance
We’re the leading provider of planned, responsive, customer-focused property maintenance services within the UK social housing sector.
Safety and peace of mind are at the heart of what we do.
From surveying, through to customer consultation, programme management, site delivery and compliance, we’ve got you covered. You can count on us to deliver from start to finish.
We deliver high quality home repairs and use the latest mobile technology and best practice to do the job quickly, efficiently and safely.

Net zero carbon future
We are experts in zero carbon retrofitting for social housing, guiding our customers every step of the way. Through our net zero carbon retrofit service, Wates Retrofit, we’re working with housing providers to install energy saving measures to homes. This service helps to cut fuel poverty and reduce energy costs.
We have completed retrofit enhancements at over 3,000 homes so far, supporting residents through these essential works, and driving sizable reductions in their fuel bills.

Fire safety and compliance
We are experts in fire safety and equipment installations, as well as mechanical and electrical compliance, and everything in between. This ensures that your properties are up to code and above all, safe.
Social housing landlords have been trusting us to keep their tenants safe for over a decade by providing compliance solutions across a range of projects, from the simple to the complex.

Healthier homes
Our specialist Healthier Homes Team helps residents tackle issues with their homes such as damp, mould, excessive condensation and structural cracks.
Working to the Housing Health and Safety Rating System, we tackle everything from an emergency repair to a full planned maintenance programme, making housing healthier and safer to live in.

Integrated asset management services
By using state-of-the-art, integrated asset management systems we provide a joined-up service which represents excellent value for money and puts you in control of operations.
OUR PROJECTS
Examples of our work

Social Housing Maintenance For Wolverhampton Council
Beginning in April 2013 this 15-year contract involves the delivery of a programme of full maintenance works across Wolverhampton’s stock of approximately 7,000 homes.
Residential
Social Housing Maintenance, Stonewater
Our appointment as maintenance provider for social landlord Stonewater on a 15-year, £105m contract not only shows the standing the company is building in the social housing sector, but also the way that it is prepared to innovate to provide great service to its customers.
Residential
CAREERS IN HOUSING MAINTENANCE
Want to be part of our team?

Electrician
Location: Redditch
Job Type: Trades and Labour
Application Deadline: 03-10-2025
WPS Responsive is looking for a qualified and reliable Electrician to join our team supporting social housing properties across Redditch. If you’re passionate about delivering safe, high-quality electrical work to tenants and communities, we’d love to hear from you.🔍 Key Responsibilities: Carry out electrical repairs, maintenance, and installations in occupied and void social housing properties. Respond to reactive call-outs and scheduled works, ensuring minimal disruption to residents. Diagnose faults and provide effective solutions in line with safety regulations. Maintain accurate records of work completed and materials used. Communicate professionally with tenants, housing officers, and team members.✅ Essential Qualifications: City & Guilds 2301 (or equivalent) Level 3 NVQ Diploma in Electrical Installations 18th Edition Wiring Regulations (BS 7671) Experience working in social housing or domestic environments. Full UK driving licence.💼 What We Offer: Competitive salary Company vehicle and fuel card Uniform and PPE provided Ongoing training and development Supportive team culture and career progressionJoin WPS Responsive and help us keep homes safe, warm, and well-maintained for our communities.Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting
Multi Trade (Carpenter)
Location: Crawley
Job Type: Trades and Labour
Application Deadline: 15-10-2025
🛠️ Carpenter Multi Trader – Crawley (Responsive Maintenance) Join the WPS Team – Make a Difference in Social Housing WPS has an exciting opportunity for a Carpenter Multi Trader to join our Responsive Maintenance division, working from our Crawley office. You’ll be delivering reactive maintenance services to our valued residents as part of a social housing contract. 🔧 What You’ll Be Doing Carrying out repair and renewal works across various properties. Advising your Supervisor when additional trades are needed. Working independently or collaboratively with other operatives. Completing daily work sheets detailing tasks and materials used. Ensuring timely and productive completion of assigned tasks. 🚗 Requirements Full UK driving licence is essential. An NVQ L2 in Carpentry or a similar trade Proven experience in carpentry and multi-trade work. Ability to work to high standards of workmanship and productivity. Excellent communication and problem-solving skills. Strong customer service mindset and ability to meet tight deadlines. 💬 Why Join WPS?At WPS, we’re committed to building communities and improving lives. You’ll be part of a supportive team that values your skills and helps you grow. Ready to make an impact? Apply now and help us deliver quality maintenance services that truly matter.Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting
Multi Trade (Plumber)
Location: Crawley
Job Type: Trades and Labour
Application Deadline: 15-10-2025
🚿 Plumber Multi Trader – Crawley (Responsive Maintenance) Join the WPS Team – Deliver Quality Repairs That Make a Difference We’re looking for a skilled Plumber Multi Trader to join our Responsive Maintenance contract in Crawley. If you take pride in your work and love providing excellent service to residents, we want to hear from you! 🔧 What You’ll Be Doing Carrying out plumbing repairs and renewal works in social housing properties. Advising your Supervisor when additional trades are needed. Working independently or alongside other operatives to complete tasks. Completing daily work sheets detailing work done and materials used. Ensuring timely and productive completion of assigned tasks. Providing outstanding customer service to residents and clients. Always working to WPS Health & Safety Professional Standards, including safeguarding policies for children and vulnerable adults. ✅ What You’ll Need A full UK driving licence is essential 🚗 An NVQ L2 in Plumbing or a similar trade Proven experience in plumbing and multi-trade work. High standards of workmanship and productivity. Excellent communication and problem-solving skills. Ability to multitask and meet tight deadlines. A strong customer-focused approach. Commitment to safety and professionalism. 💬 Why WPS?At WPS, we’re more than just a maintenance team — we’re a community. You’ll be part of a supportive environment where your skills are valued and your growth is encouraged. Ready to take the next step in your career?Apply today and help us keep homes safe, functional, and welcoming for our residents. 🏡 Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting
Multi Trade Operative
Location: Coalville
Job Type: Trades and Labour
Application Deadline: 02-10-2025
6 Month Fixed Term ContractWPS are looking for skilled Multi Traders to join our responsive maintenance team supporting social housing properties in the Coalville area. 🛠️ About the RoleYou’ll be responsible for carrying out a variety of maintenance and repair tasks across occupied and void properties. The work will be varied and may include: Groundworks Tiling Plastering Plumbing Painting & Decorating Carpentry JoineryYou’ll be expected to work independently and as part of a team, ensuring repairs are completed to a high standard and within agreed timeframes.✅ Requirements NVQ Level 2 (or equivalent) in a recognised trade Full UK Driving Licence Proven experience in one or more of the listed trades Strong customer service skills and a professional approach Ability to work safely and comply with health & safety regulationsGiven the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting
GET IN TOUCH
To get in touch with us, simply fill in the form below and we’ll get right back to you.