Housing & Property Maintenance

Working with local authorities and the community to provide first class housing maintenance services

A leading provider of planned and responsive social housing maintenance services.

We work with more than 60 social housing providers, from local authorities to housing associations. We work in partnership with our customers, ensuring that we care about the things that matter most to them – efficiency, value for money and high quality.

8,500

homes we’ve completed – or are in the process of retrofitting – in the last four years (2024)

£200m

of decarbonisation work (2024)

60+

social housing providers we’re working with

200 +

tower blocks now fire safety compliant

We provide communities with outstanding housing maintenance and customer service.

Committed to local communities

We’re passionate about delivering outstanding customer service to our local authority and housing association partners, as well as to their residents.

Our resident liaison officers’ local knowledge ensures that residents’ needs are put first, making sure we build real relationships in the communities we work in. 

Providing planned and responsive maintenance services to local authorities as well as safety and peace of mind for residents

Planned and responsive property maintenance

We’re the leading provider of planned, responsive, customer-focused property maintenance services within the UK social housing sector.

Safety and peace of mind are at the heart of what we do.

From surveying, through to customer consultation, programme management, site delivery and compliance, we’ve got you covered. You can count on us to deliver from start to finish. 

We deliver high quality home repairs and use the latest mobile technology and best practice to do the job quickly, efficiently and safely. 

Experts in retrofitting existing social housing stock for a zero carbon future.

Net zero carbon future

We are experts in zero carbon retrofitting for social housing, guiding our customers every step of the way. Through our net zero carbon retrofit service, Wates Retrofit, we’re working with housing providers to install energy saving measures to homes. This service helps to cut fuel poverty and reduce energy costs. 

We have completed retrofit enhancements at over 3,000 homes so far, supporting residents through these essential works, and driving sizable reductions in their fuel bills.  

Fire safety compliance and equipment installation services

Fire safety and compliance

We are experts in fire safety and equipment installations, as well as mechanical and electrical compliance, and everything in between. This ensures that your properties are up to code and above all, safe. 

Social housing landlords have been trusting us to keep their tenants safe for over a decade by providing compliance solutions across a range of projects, from the simple to the complex.

The Healthier Homes Team tackles issues such as damp and mould in social housing

Healthier homes

Our specialist Healthier Homes Team helps residents tackle issues with their homes such as damp, mould, excessive condensation and structural cracks.

Working to the Housing Health and Safety Rating System, we tackle everything from an emergency repair to a full planned maintenance programme, making housing healthier and safer to live in. 

Innovative integrated asset management solutions

Integrated asset management services

By using state-of-the-art, integrated asset management systems we provide a joined-up service which represents excellent value for money and puts you in control of operations.

Our projects

Examples of our work

Wolverhampton Homes

Social Housing Maintenance For Wolverhampton Council

Beginning in April 2013 this 15-year contract involves the delivery of a programme of full maintenance works across Wolverhampton’s stock of approximately 7,000 homes.

Housing
Stonewater

Social Housing Maintenance, Stonewater

Our appointment as maintenance provider for social landlord Stonewater on a 15-year, £105m contract not only shows the standing the company is building in the social housing sector, but also the way that it is prepared to innovate to provide great service to its customers.

Housing

Brent Housing Retrofit Pilot

Exceeding energy performance certificate targets in Brent.

Housing
3

Careers in housing maintenance

Want to be part of our team?

Electrician

Location: Redditch

Job Type: Engineering

Application Deadline: 16-02-2026

WPS are looking to recruit a qualified Electrician to join our Responsive Maintenance team, working in partnership with a long‑standing social housing client. This is a permanent role offering stable work, excellent support, and the opportunity to work within a well-established, resident-focused environment.The RoleYou will be responsible for carrying out a range of responsive and planned electrical works within occupied social housing and domestic properties, ensuring all works are completed safely, efficiently, and to a high standard of customer care.Typical duties include: Electrical repairs, maintenance, and fault finding Electrical testing, inspections, and remedial works Working in residents’ homes with professionalism and respect Completing job paperwork and using handheld devices where required Ensuring compliance with current regulations and Health & Safety standardsEssential Requirements Full UK Driving Licence NVQ Level 3 in Electrical Installation (or equivalent) 18th Edition Wiring Regulations 2391 Inspection & Testing (or equivalent) Ability to work independently as well as part of a team Strong customer service and communication skillsDesirable Experience Previous experience working within social housing or domestic properties Experience in a responsive maintenance environment Familiarity with working in occupied homesGiven the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Multi Skilled/Joiner

Location: Skelmersdale

Job Type: Trades and Labour

Application Deadline: 16-02-2026

WPS are looking for a skilled and reliable Joiner / Multi-Trade Operative to join our responsive maintenance team working across social housing properties in the Skelmersdale area.🔧 Key Responsibilities Carry out joinery and multi-trade repairs in occupied and void properties Deliver high-quality maintenance works in line with health and safety standards Respond to urgent repair requests and complete scheduled tasks efficiently Work independently and as part of a team to meet service targets👷 Requirements NVQ Level 2 in Joinery or relevant trade Proven experience in responsive maintenance within social housing Full UK driving licence Ability to work across multiple trades (e.g., basic plumbing, tiling, patch plastering)🌟 Desirable Strong customer service skills and a professional approach Familiarity with handheld devices and job management systemsGiven the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Plumber

Location: Redditch

Job Type: Trades and Labour

Application Deadline: 16-02-2026

WPS are currently looking for a qualified Plumber to join a busy Social Housing Maintenance team covering the Redditch area. This role involves working in occupied properties, delivering high‑quality repairs and maintenance while providing excellent customer service to residents.The Role Carrying out reactive and planned plumbing maintenance Working within social housing and domestic properties Diagnosing and repairing plumbing faults efficiently Liaising directly with tenants and site teams in a professional manner Completing job reports and complying with health & safety standardsEssential Requirements Full UK Driving Licence NVQ Level 2 in Plumbing (or equivalent) Experience working in domestic or social housing environments Strong communication and customer‑facing skills Ability to work independently and manage your own workloadGiven the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Supervisor

Location: Enfield

Job Type: Trades and Labour

Application Deadline: 24-02-2026

🔥 FRA Supervisor – Remedial Works📍 Location: Enfield (office‑based) with regular site visits within the M25 (occasional travel outside)🕒 Type: Full‑time💷 Salary: Competitive🏢 Company: WPSWe are seeking an organised and proactive FRA Supervisor to manage and co‑ordinate remedial fire safety works across multiple sites within our growing portfolio.⚠️ Please note: This role does not involve supervising the installation of fire doors. All installation works are delivered by our specialist supply chain. This position focuses on co‑ordination, stakeholder management, and safe project delivery.🛠️ The RoleYou will be responsible for progressing client‑assigned remedial works through to completion, working closely with our FRA supply chain and liaising directly with clients.This is a fast‑paced role involving the management of multiple small to medium works across various locations.✅ Key Responsibilities 🔧 Co‑ordinate FRA works, including: Fire doorsets Compartmentation (fire stopping) New doorset installations 🤝 Liaise with clients, internal teams, and specialist FRA contractors 🏗️ Attend site visits to identify scopes of work and monitor progress 🦺 Supervise works from a health & safety perspective 🗣️ Manage and resolve issues or complaints professionally 📊 Provide updates and maintain accurate records using Excel and Outlook👤 About You 🧠 Strong organisational and communication skills 📈 Basic to intermediate Excel skills to manage workloads and track progress 📄 Experience reviewing and requesting asbestos‑related reports 🚗 Comfortable working across multiple sites and competing priorities 🔥 FRA technical experience is desirable but not essential🌟 Why Join WPS?This is an excellent opportunity for a motivated supervisor to build strong client relationships, gain exposure to a wide range of fire safety projects, and play a key role in delivering works across a growing and reputable organisation.Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting


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