RELATED SERVICES
Housing & Property Maintenance
A leading provider of planned and responsive social housing maintenance services.
We work with more than 60 social housing providers, from local authorities to housing associations. We work in partnership with our customers, ensuring that we care about the things that matter most to them – efficiency, value for money and high quality.
homes we’ve completed – or are in the process of retrofitting – in the last four years (2024)
of decarbonisation work (2024)
social housing providers we’re working with
tower blocks now fire safety compliant

Committed to local communities
We’re passionate about delivering outstanding customer service to our local authority and housing association partners, as well as to their residents.
Our resident liaison officers’ local knowledge ensures that residents’ needs are put first, making sure we build real relationships in the communities we work in.

Planned and responsive property maintenance
We’re the leading provider of planned, responsive, customer-focused property maintenance services within the UK social housing sector.
Safety and peace of mind are at the heart of what we do.
From surveying, through to customer consultation, programme management, site delivery and compliance, we’ve got you covered. You can count on us to deliver from start to finish.
We deliver high quality home repairs and use the latest mobile technology and best practice to do the job quickly, efficiently and safely.

Net zero carbon future
We are experts in zero carbon retrofitting for social housing, guiding our customers every step of the way. Through our net zero carbon retrofit service, Wates Retrofit, we’re working with housing providers to install energy saving measures to homes. This service helps to cut fuel poverty and reduce energy costs.
We have completed retrofit enhancements at over 3,000 homes so far, supporting residents through these essential works, and driving sizable reductions in their fuel bills.

Fire safety and compliance
We are experts in fire safety and equipment installations, as well as mechanical and electrical compliance, and everything in between. This ensures that your properties are up to code and above all, safe.
Social housing landlords have been trusting us to keep their tenants safe for over a decade by providing compliance solutions across a range of projects, from the simple to the complex.

Healthier homes
Our specialist Healthier Homes Team helps residents tackle issues with their homes such as damp, mould, excessive condensation and structural cracks.
Working to the Housing Health and Safety Rating System, we tackle everything from an emergency repair to a full planned maintenance programme, making housing healthier and safer to live in.

Integrated asset management services
By using state-of-the-art, integrated asset management systems we provide a joined-up service which represents excellent value for money and puts you in control of operations.
OUR PROJECTS
Examples of our work

Social Housing Maintenance For Wolverhampton Council
Beginning in April 2013 this 15-year contract involves the delivery of a programme of full maintenance works across Wolverhampton’s stock of approximately 7,000 homes.
Residential
Social Housing Maintenance, Stonewater
Our appointment as maintenance provider for social landlord Stonewater on a 15-year, £105m contract not only shows the standing the company is building in the social housing sector, but also the way that it is prepared to innovate to provide great service to its customers.
Residential
CAREERS IN HOUSING MAINTENANCE
Want to be part of our team?

Electrician
Location: Dunstable
Job Type: Trades and Labour
Application Deadline: 28-08-2025
We have an opportunity for an Electrician to join our WPS team within our Reactive Housing Maintenance Division. You will be working from our Dunstable office and covering the surrounding areas, working on our social housing contract. The primary focus of this role will be to undertake all tasks to achieve first time fix and deliver a high standard of workmanship in a timely and productive manner always affording excellent customer service to the client.Key Accountabilities will include: Undertaking repair/ renewal works within your Electricians remit and work with associated trades Ensure maintenance work is undertaken safely and in accordance with all technical standards Communicate effectively with residents, scheduler and line manager Work safely and in compliance with Health & Safety and safeguarding requirements Remain up-to-date with technical and legal requirements of skill area Working in partnership with other operatives to complete repairs, if required Completing time sheets work sheets detailing work undertaken and materials used after each job undertaken, via a PDAYou must have: A full UK driving licence Level 3 Qualification 18th EditionWe are looking for a qualified and experienced Electrician who can utilise their skills to deliver small projects and repair works. You will hold a full UK diving licence, be confident in managing your own workload and will ideally already have experience of the housing maintenance sector.
Scheduler
Location: Ealing
Job Type: Customer Service
Application Deadline: 27-08-2025
We have an opportunity for a Scheduler to join our Wates team within our Responsive Maintenance division. You will be working out of our Ealing office on one of our social housing contracts, delivering planning for our reactive maintenance appointments.Key Accountabilities will include: Schedule works into diaries for up to 20 operatives daily ensuring diaries are full and immediate attention is given to allocate work to operatives when they become free. Check the system for emergencies and manage within a timely manner to ensure targets are meet Respond to telephone variations by seeking approval from duty surveyor so operatives may continue on the site through to completion Provide a high quality service to our client on a face to face basis Working within a team to achieve goals and targets achieving daily targets of a minimum of 60 allocations each day of new ordersWe are looking for you to have relevant experience gained from working in a similar industry and environment.Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting
Scheduler
Location: Milton Keynes
Job Type: Clerical & Administration
Application Deadline: 27-08-2025
Are you organised and great with people? Love being busy and process driven? If so then I have your next role right here:We`re on the look out for a scheduler to join us on a FIXED TERM 12 MONTH MATERNITY COVER contract within our scheduling team in the Milton Keynes area. You will be part of the Wates Living Space Responsive team allocating works to several operative’s daily, ensuring productivity and providing a good customer service to our client and residents. This is an office-based role so ideally you will be commutable to Milton Keynes Key Accountabilities will include: Schedule works into diaries for up to 20 operatives daily ensuring diaries are full and immediate attention is given to allocate work to operatives when they become free. Check the system for emergencies and manage within a timely manner to ensure targets are meet Respond to telephone variations by seeking approval from duty surveyor so operatives may continue the site through to completion Arrange inspections for supervisors Provide a high-quality service to our client on a face-to-face basis Working within a team to achieve goals and targets achieving daily targets of a minimum of 60 allocations each day of new orders We are looking for you to have relevant experience gained from working in a similar industry and environment ie planning, scheduling, logistics. Construction/property services would be ideal but not a must. To be successful in the role you be an excellent communicator with the ability to problem solve, multi task and work to tight deadlines. Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting
Scheduler (Disrepair)
Location: Brixton
Job Type: Customer Service
Application Deadline: 23-08-2025
🌟 We're Hiring: Scheduler – WPS – Brixton 🌟📍 Location: Brixton🕒 Type: Full-time 💼 About the Role:Are you a master of organisation and love keeping things running smoothly? 🧩We’re looking for a Scheduler to join our buzzing WPS team in Brixton! You’ll be the go-to person for planning and coordinating our multi-skilled engineers and supply chain, helping us deliver top-notch service every day. 🚀🔑 What You’ll Be Doing: 📅 Planning diaries to keep our workforce productive and efficient 📊 Creating performance reports to track progress and success 📉 Keeping work-in-progress low and on target 📞 Communicating with clients and teams to keep everything flowing 🛠️ Supporting supervisors and site teams with smart scheduling 💡 Spotting areas for improvement and suggesting solutions 📧 Handling customer queries with professionalism and care ⚠️ Ensuring all plans meet health & safety standards🧠 What You’ll Bring: ✅ Strong Excel & IT skills ✅ Great communication – written & verbal ✅ Ability to prioritise and manage your own workload ✅ Commercial awareness & a customer-first mindset ✅ Experience in producing reports and managing diaries ✅ A clean driving licence is a bonus!🌈 Why Join Us? Be part of a supportive, friendly team 🤝 Make a real impact every day 💥 Opportunities to grow and develop 📈 Work in a fast-paced, rewarding environment 🏃♀️💨Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting
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