Housing & Property Maintenance

Working with local authorities and the community to provide first class housing maintenance services

A leading provider of planned and responsive social housing maintenance services.

We work with more than 60 social housing providers, from local authorities to housing associations. We work in partnership with our customers, ensuring that we care about the things that matter most to them – efficiency, value for money and high quality.

8,500

homes we’ve completed – or are in the process of retrofitting – in the last four years (2024)

£200m

of decarbonisation work (2024)

60+

social housing providers we’re working with

200 +

tower blocks now fire safety compliant

We provide communities with outstanding housing maintenance and customer service.

Committed to local communities

We’re passionate about delivering outstanding customer service to our local authority and housing association partners, as well as to their residents.

Our resident liaison officers’ local knowledge ensures that residents’ needs are put first, making sure we build real relationships in the communities we work in. 

Providing planned and responsive maintenance services to local authorities as well as safety and peace of mind for residents

Planned and responsive property maintenance

We’re the leading provider of planned, responsive, customer-focused property maintenance services within the UK social housing sector.

Safety and peace of mind are at the heart of what we do.

From surveying, through to customer consultation, programme management, site delivery and compliance, we’ve got you covered. You can count on us to deliver from start to finish. 

We deliver high quality home repairs and use the latest mobile technology and best practice to do the job quickly, efficiently and safely. 

Experts in retrofitting existing social housing stock for a zero carbon future.

Net zero carbon future

We are experts in zero carbon retrofitting for social housing, guiding our customers every step of the way. Through our net zero carbon retrofit service, Wates Retrofit, we’re working with housing providers to install energy saving measures to homes. This service helps to cut fuel poverty and reduce energy costs. 

We have completed retrofit enhancements at over 3,000 homes so far, supporting residents through these essential works, and driving sizable reductions in their fuel bills.  

Fire safety compliance and equipment installation services

Fire safety and compliance

We are experts in fire safety and equipment installations, as well as mechanical and electrical compliance, and everything in between. This ensures that your properties are up to code and above all, safe. 

Social housing landlords have been trusting us to keep their tenants safe for over a decade by providing compliance solutions across a range of projects, from the simple to the complex.

The Healthier Homes Team tackles issues such as damp and mould in social housing

Healthier homes

Our specialist Healthier Homes Team helps residents tackle issues with their homes such as damp, mould, excessive condensation and structural cracks.

Working to the Housing Health and Safety Rating System, we tackle everything from an emergency repair to a full planned maintenance programme, making housing healthier and safer to live in. 

Innovative integrated asset management solutions

Integrated asset management services

By using state-of-the-art, integrated asset management systems we provide a joined-up service which represents excellent value for money and puts you in control of operations.

OUR PROJECTS

Examples of our work

Wolverhampton Homes

Social Housing Maintenance For Wolverhampton Council

Beginning in April 2013 this 15-year contract involves the delivery of a programme of full maintenance works across Wolverhampton’s stock of approximately 7,000 homes.

Residential
Stonewater

Social Housing Maintenance, Stonewater

Our appointment as maintenance provider for social landlord Stonewater on a 15-year, £105m contract not only shows the standing the company is building in the social housing sector, but also the way that it is prepared to innovate to provide great service to its customers.

Residential

Brent Housing Retrofit Pilot

Exceeding energy performance certificate targets in Brent.

Residential
3

CAREERS IN HOUSING MAINTENANCE

Want to be part of our team?

Bid Manager

Location: Finsbury Park

Job Type: Bid

Application Deadline: 06-08-2025

🌟 Join Our Team as a Bid Manager – WPS, LondonAre you a strategic thinker with a passion for winning work? We’re looking for a Bid Manager to join our dynamic team at WPS in London. This is a fantastic opportunity to lead and shape high-quality bids that make a real impact.📌 About the RoleAs a Bid Manager, you’ll take ownership of the full bid lifecycle—from initial tender through to adjudication and second-stage negotiations. You’ll coordinate cross-functional teams, develop winning strategies, and ensure every submission is compelling, compliant, and competitive.🛠️ Key Responsibilities Lead the end-to-end bid process, including strategy, planning, and submission. Manage second-stage bids and post-tender negotiations. Coordinate internal and external stakeholders, including subcontractors and suppliers. Organise site visits, risk assessments, and design team meetings. Ensure all bid documentation is accurate, timely, and aligned with client expectations. Maintain accurate records and reporting through RIMS.🎯 What We’re Looking For Proven experience in bid management within the construction industry. Strong knowledge of pricing, costing, and best practice in tendering. Excellent communication, negotiation, and presentation skills. Ability to manage teams and drive collaborative success. Familiarity with risk analysis and value management.If you’re ready to take the lead on exciting projects and help shape the future of WPS, we’d love to hear from you.Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting 📩 Once you apply one of the Recruitment Team will then be in contact to discuss the role in more detail and advise of next steps.

Trainee Estimator

Location: Finsbury Park

Job Type: Estimating

Application Deadline: 20-07-2025

12 months FTC Opportunity WPS is looking for a motivated and detail-oriented Trainee Estimator to join our team in Finsbury Park. This is a fantastic opportunity to kickstart your career in construction and estimating, working on high-impact projects that improve homes and communities across the UK.About the RoleAs a Trainee Estimator, you’ll support the Estimating team in preparing accurate and competitive cost estimates for planned and responsive maintenance works. You’ll gain hands-on experience in: Assisting with the preparation of tender submissions and cost plans Reviewing drawings, specifications, and contract documents Liaising with supply chain partners to obtain quotations Supporting the team in pricing works and identifying risks and opportunities Attending site visits and pre-tender meetingsWhat We’re Looking For A keen interest in construction, property services, or quantity surveying Strong numeracy and analytical skills Excellent attention to detail and willingness to learn Good communication and teamwork abilities GCSEs (or equivalent) in Maths and English; further education in construction or engineering is a plusWhat We Offer Competitive salary and structured training programme Career progression opportunities within a supportive team Access to our award-winning learning and development platform Industry-leading family leave benefits Pension scheme, health and wellness support, and more

Standards Advisor

Location: Finsbury Park

Job Type: SHEQ

Application Deadline: 05-08-2025

We currently have an opportunity for a Standards Advisor to join our Wates team within our Responsive Maintenance division. You will be working out of our Finsbury Park office on one of our social housing contracts. The primary focus of this role will be to provide professional SHEQ support. You will engage with various teams and supply chain peers to ensure that our SHE policy is promoted and effectively deployed, providing support to senior SHE advisors.Key Accountabilities will include: Support with the development of programmes for project visits that ensures the highest level of SHE standards as appropriate to project risks. Actively and effectively challenging noncompliance of SHE policies and standards. Support business leadership in the preparation of bids. Communicate learning and good practices from within and outside the business.We are looking for you to have experience of SHE policies in an industrial or construction environment and ideally have worked on a similar programme of works. To be successful in the role you will be an excellent communicator, with the ability to coach and influence individuals, along with being able to identify hazards.Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Bid Writer

Location: Finsbury Park

Job Type: Bid

Application Deadline: 04-08-2025

📌 Job Title: Bid Writer📍 Location: Finsbury Park (WPS)🕒 Full-time ¦ Permanent🔍 Purpose of the RoleWe are looking for a talented and driven Bid Writer to join our WPS team in Finsbury Park. This is a pivotal role in our pre-construction function, where you’ll be responsible for producing high-quality, professional submission documents that reflect the strength of our business and align with customer expectations.You’ll play a key part in developing tailored, compelling content for Selection Questionnaires (SQs) and bid submissions, helping us secure new opportunities that support our strategic growth.🧩 Key Responsibilities Manage the production and quality of written content for PQQs and bid submissions Collaborate with Bid Managers and subject matter experts to develop clear, concise, and persuasive responses Ensure consistency of messaging, tone, and presentation across all documents Maintain and develop a library of model answers, CVs, and project profiles Produce mini customer plans and support the creation of brochures and publicity materials Coordinate with internal teams and external partners to gather accurate and up-to-date information Support the bid production process, including document control, Salesforce updates, and tender launch meetings📚 Knowledge, Skills & QualificationsKnowledge of: The bidding and tendering process Customer expectations and industry best practices WPS systems and internal processesSkills: A creative and compelling writer with a strong grasp of tone and structure Excellent project management and organisational skills Ability to manage multiple deadlines and stakeholders Strong attention to detail and a flair for document design and presentation Confident communicator who can build relationships across teams Adaptable, proactive, and calm under pressure🌟 Why Join WPS?WPS delivers repairs and maintenance to over 500,000 homes across the UK, offering planned and reactive maintenance and integrated asset management for social housing landlords. You’ll be part of a collaborative, forward-thinking team that values innovation, quality, and customer focus.📩 Ready to make an impact?Apply now and help us shape the future of property services through powerful, persuasive storytelling.Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Once you apply one of the Recruitment Team will be in contact to discuss the role in more detail and advise of the next step.


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