RELATED SERVICES
Housing & Property Maintenance
A leading provider of planned and responsive social housing maintenance services.
We work with more than 60 social housing providers, from local authorities to housing associations. We work in partnership with our customers, ensuring that we care about the things that matter most to them – efficiency, value for money and high quality.
homes we’ve completed – or are in the process of retrofitting – in the last four years (2024)
of decarbonisation work (2024)
social housing providers we’re working with
tower blocks now fire safety compliant

Committed to local communities
We’re passionate about delivering outstanding customer service to our local authority and housing association partners, as well as to their residents.
Our resident liaison officers’ local knowledge ensures that residents’ needs are put first, making sure we build real relationships in the communities we work in.

Planned and responsive property maintenance
We’re the leading provider of planned, responsive, customer-focused property maintenance services within the UK social housing sector.
Safety and peace of mind are at the heart of what we do.
From surveying, through to customer consultation, programme management, site delivery and compliance, we’ve got you covered. You can count on us to deliver from start to finish.
We deliver high quality home repairs and use the latest mobile technology and best practice to do the job quickly, efficiently and safely.

Net zero carbon future
We are experts in zero carbon retrofitting for social housing, guiding our customers every step of the way. Through our net zero carbon retrofit service, Wates Retrofit, we’re working with housing providers to install energy saving measures to homes. This service helps to cut fuel poverty and reduce energy costs.
We have completed retrofit enhancements at over 3,000 homes so far, supporting residents through these essential works, and driving sizable reductions in their fuel bills.

Fire safety and compliance
We are experts in fire safety and equipment installations, as well as mechanical and electrical compliance, and everything in between. This ensures that your properties are up to code and above all, safe.
Social housing landlords have been trusting us to keep their tenants safe for over a decade by providing compliance solutions across a range of projects, from the simple to the complex.

Healthier homes
Our specialist Healthier Homes Team helps residents tackle issues with their homes such as damp, mould, excessive condensation and structural cracks.
Working to the Housing Health and Safety Rating System, we tackle everything from an emergency repair to a full planned maintenance programme, making housing healthier and safer to live in.

Integrated asset management services
By using state-of-the-art, integrated asset management systems we provide a joined-up service which represents excellent value for money and puts you in control of operations.
OUR PROJECTS
Examples of our work

Social Housing Maintenance For Wolverhampton Council
Beginning in April 2013 this 15-year contract involves the delivery of a programme of full maintenance works across Wolverhampton’s stock of approximately 7,000 homes.
Residential
Social Housing Maintenance, Stonewater
Our appointment as maintenance provider for social landlord Stonewater on a 15-year, £105m contract not only shows the standing the company is building in the social housing sector, but also the way that it is prepared to innovate to provide great service to its customers.
Residential
CAREERS IN HOUSING MAINTENANCE
Want to be part of our team?

Gas Engineer
Location: Barnsley
Job Type: Engineering
Application Deadline: 08-07-2025
Here at Wates we have an exciting opportunity for a Gas Engineer to join our Living Space team in the Barnsley area.The primary focus of this role will be to undertake all tasks to achieve annual gas servicing (for our clients), repairs and maintenance and installation work delivering a high standard of workmanship in a timely and productive manner affording excellent customer service to the client at all times.Key Accountabilities will include: Completing domestic gas servicing, repairs and maintenance and installation work to a high standard adhering to gas safety regulations. Advising Supervisor in a timely manner where other trades are required for follow on work. Being able to work as a team when its required and all so have the confidence to work alone. Being able to use a PDA to receive and complete jobs allocated. Working in a timely and productive manner to complete jobs allocated. Being flexible and able to adjust to the business needs when required. Being able to take part in the out of hour call out service . Affording excellent customer service to client/customers. At all times, work to Wates Health & Safety Professional Standards, including commitment to and understanding of the company’s safeguarding policy towards children and vulnerable adults.We are looking for you to already have an NVQ Level 2-3 or a City and Guilds (Mechanical Discipline) or recognised equivalent/experience gained.The following qualifications are required CCN1,CENWAT,HTR1,CKR1. You will have experience in completing gas servicing, repairs and maintenance and installation work to a high standard adhering to gas safety regulations. A willingness to undertake extra training to evolve as an engineer particularly renewable technology’s like air source heat pumps. Wates are committed to the fair treatment of people with criminal records, including employees and potential employees. We ensure that our recruitment, promotion, and retention activity does not treat people less favourably because of an offending background. Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting
Roofers Mate
Location: Streatham
Job Type: Trades and Labour
Application Deadline: 04-07-2025
Roofers Mate – BrixtonWates has an opportunity for a Roofers Mate to join our team within the Responsive Maintenance division. You will be based out of our Brixton location, supporting our social housing contract by assisting with reactive roofing maintenance for our residents.Key Responsibilities: Assist roofers with repair and renewal works on various roofing systems Carry and prepare materials, tools, and equipment for daily tasks Maintain a clean and safe working environment Support the team in ensuring work is completed efficiently and to a high standard Follow Health & Safety and safeguarding procedures at all timesRequirements: Previous experience in roofing is essential A willingness to learn and work as part of a team Good communication skills and a proactive attitude A full UK driving licence is desirable but not essentialThis role is ideal for someone with hands-on roofing experience looking to develop their skills further in a supportive environment.Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting
Risk and Assurance Manager
Location: Finsbury Park
Job Type: SHEQ
Application Deadline: 02-07-2025
Risk and Assurance Manager – Wates Property ServicesAre you ready to shape the future of risk management in a dynamic and evolving organisation?Wates Property Services is looking for a talented Risk and Assurance Manager to help lead our business toward a mature, robust, and forward-thinking risk management framework.At Wates, we’re building for the future—driving innovation and embracing challenges. As our operations grow in scale and complexity, and as legislative demands evolve, we recognise the need for a holistic view of risk. This role is essential and impactful, offering the opportunity to make a real difference.This is a fantastic opportunity to progress your career as part of a talented, diverse, and supportive team.ABOUT THE ROLEAs the Risk Manager for Wates Property Services, you’ll report directly to the Commercial Director and work closely with key stakeholders, including senior leadership and cross-functional partners, to: Develop and implement a comprehensive risk management framework in collaboration with the Finance Director and Group Senior Risk Manager. Establish governance procedures for effective risk reporting, board governance processes, and risk appetite assessment. Provide insight and analysis to the Group Head of Assurance and Risk Committee Chair through dashboards, reports, and presentations. Maintain and manage risk registers, mapping key project risks into a consolidated business unit view. Partner with the Finance Director to design and embed governance frameworks for board agendas and related forums. Lead proactive stakeholder engagement to develop a mature risk culture within the business. Promote best practices by integrating lessons learned into risk methodologies and tools.WHAT YOU WILL BRING Proven experience in risk management within a complex business environment. Strong analytical skills with the ability to assess risks, define mitigation strategies, and communicate effectively with senior stakeholders. A collaborative mindset and ability to foster relationships across cross-functional teams. Confidence in governance design and the ability to deliver robust documentation and reporting tools.OPPORTUNITIES FOR YOU Be at the forefront of risk transformation for a growing and evolving business unit. Collaborate with senior leaders to shape and embed a world-class risk management culture. Enjoy a competitive salary, benefits, and career development opportunities.Location: While location is flexible, the role can be based in Finsbury Park.Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting
Multi/floorlayer
Location: Walton-On-Thames
Job Type: Trades and Labour
Application Deadline: 01-07-2025
We have an exciting opportunity for a skilled Floorlayer to join our WPS Responsive team in Walton-on-Thames. This is a hands-on role, ideal for someone with experience in domestic flooring, particularly within social housing or responsive maintenance environments.Key Responsibilities:• Install a variety of flooring types including vinyl, carpet tiles, and safety flooring.• Prepare subfloors using screed, plywood, or latex compounds.• Carry out repairs and replacements in occupied and void properties.• Ensure all work is completed to a high standard and in line with health and safety regulations.• Liaise with tenants and clients to ensure minimal disruption and excellent customer service.What We’re Looking For:• Proven experience as a floorlayer, ideally in a social housing or responsive repairs setting.• NVQ Level 2 in Floorcovering Occupations or equivalent (preferred).• Ability to work independently and as part of a team.• Full UK driving licence.• Willingness to undergo a Basic DBS check at offer stage.Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting
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