Housing & Property Maintenance

Multi Trader

📍 Based in Hammersmith🔨 Multi Trader – (Responsive Maintenance)Make an Impact with WPS – Supporting Communities Through Quality MaintenanceWPS is looking for a skilled Multi Trader to join our Responsive Maintenance team, operating from our Hammersmith office. In this role, you’ll provide essential reactive maintenance services to residents as part of a social housing contract, helping us maintain safe and comfortable homes.🔧 Your Role Perform repairs and renewals across a variety of properties. Identify when additional trades are required and communicate with your Supervisor. Work independently or as part of a team to complete tasks efficiently. Accurately complete daily work sheets, noting tasks and materials used. Ensure all work is completed to a high standard and within set timeframes.🚗 What We’re Looking For A full UK driving licence is essential. NVQ L2 qualification in a relevant trade. Solid experience in multi-trade work. High standards of workmanship and productivity. Strong communication and problem-solving abilities. A customer-focused approach and ability to meet deadlines.💬 Why Choose WPS?At WPS, we’re more than just a maintenance provider—we’re community builders. You’ll be part of a supportive, skilled team that values your contribution and encourages your growth. Join us in making a real difference in people’s lives.Ready to make an impact? Apply now and help us deliver quality maintenance services that truly matter.Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Operations Manager

🌟 We're Hiring: Operations Manager 📍 Location: Finsbury Park🏢 Division: South Responsive Maintenance💼 Salary: Competitive + Excellent Benefits📅 Start Date: ASAPAre you a dynamic leader with a passion for delivering high-quality maintenance services? Do you thrive in a fast-paced environment where no two days are the same? If so, we want to hear from you! 🙌 We’re on the lookout for an experienced Operations Manager to lead our South Responsive Maintenance Division, overseeing contracts worth up to £20 million per annum. This is your chance to make a real impact, drive performance, and shape the future of our service delivery. 🚀🔧 What You’ll Be Doing: Leading a high-performing team of Contract Managers, Supervisors, Operatives, and more 👷‍♂️👩‍💼 Managing and delivering responsive maintenance services to time, cost, and quality targets Driving operational excellence, customer satisfaction, and commercial success Ensuring compliance with Health & Safety and SHEQ standards Building strong client relationships and identifying new business opportunities Coaching and developing your team to achieve their full potential🧠 What You’ll Bring: Proven leadership in construction, building maintenance, or social housing (3+ years) HNC (or equivalent) in Construction or related field Strong commercial acumen and financial management skills Excellent communication, problem-solving, and organisational abilities A passion for customer service and continuous improvement Confidence in managing multiple projects and motivating diverse teams🚀 Why Join Us? Be part of a supportive, forward-thinking team Real opportunities for career progression – potential to grow into Operations Director or Regional Director roles Make a tangible difference in communities across the South Work in a collaborative, empowering environment where your voice matters📩 Ready to Apply?If you're ready to take the next step in your career and lead with purpose, we’d love to hear from you! Apply now and help us build better, safer, and more responsive homes. 🏡✨Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Resident Liaison Officer

📢 Resident Liaison Officer – Hammersmith & Fulham (Responsive Repairs)🏢 Company: WPS💰 Salary: Competitive, based on experienceWPS is seeking a proactive Resident Liaison Officer (RLO) to join our team supporting responsive maintenance services across Hammersmith and Fulham. This fast‑paced role focuses on providing excellent communication, customer care, and real‑time support to residents experiencing day‑to‑day repair issues.🔑 Key Responsibilities✅ Act as the first point of contact for residents regarding responsive repair queries✅ Manage real‑time updates, repair appointments, and access requirements✅ Communicate clearly with residents, operatives, and supervisors to ensure timely completion of works✅ Handle urgent concerns and complaints with empathy, professionalism, and a solutions‑focused approach✅ Maintain accurate records, update internal systems, and support compliance processes✅ Assist vulnerable residents by ensuring they are fully supported throughout the repair process🎯 Ideal Candidate✔ Experience working in responsive repairs or a similar customer‑facing role within social housing✔ Strong communication, organisation, and problem‑solving skills✔ Ability to stay calm and efficient in a fast‑paced, reactive environment✔ Works well both independently and within a team✔ Full UK driving licence (essential for travel between sites)✔ Understanding of social housing, resident needs, and effective service delivery✨ Why Join Us?• Join a supportive, growing team improving daily services for residents• Make a real impact by helping tenants feel safe, informed, and valued• Competitive salary and opportunities for long‑term career developmentGiven the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Supervisor

🌟 We're Hiring: Supervisor 🌟📍 Location: Finsbury Park💰 Salary: Competitive🏢 Contract Type: Full-timeAre you a natural leader with a passion for delivering high-quality maintenance services? Do you thrive in a fast-paced environment and know how to get the best out of your team? If so, we want to hear from you!🔧 About the RoleWe’re looking for a Supervisor with a strong background in responsive repairs, who has a proven track record of managing operatives and delivering excellent service. In this role, you’ll support the Project Lead and manage a team of administrators, operatives, and subcontractors across workstreams including Voids, Disrepair, Day-to-Day Repairs, and Planned Works.You’ll drive performance, ensure service excellence, and uphold high standards of customer satisfaction. You’ll also step up to lead the contract when required—making this a fantastic opportunity for someone looking to grow into a senior leadership role.🗂️ Key Responsibilities• Lead and support your team to meet KPIs and service standards• Manage scheduling, inspections, and quality control• Conduct 1-2-1s, toolbox talks, and team meetings• Liaise with clients and produce performance reports• Oversee health & safety, ensuring compliance across all activities• Support onboarding, training, and development of staff🎯 What We’re Looking For• Background in responsive repairs with experience managing operatives• Strong leadership and communication skills• Solid understanding and competency in Health & Safety• Minimum SSSTS qualification, with SMSTS or IOSH preferred• Trade-related certifications (e.g., Asbestos Awareness, Scaffold Inspections)• Experience in housing maintenance and site management• Commercial awareness and ability to manage budgets• Proficiency in Microsoft Office and report writing• A proactive, supportive, and assertive approach• Must hold a valid UK driving licence🚀 Why Join Us?• Be part of a dynamic and supportive team• Opportunity for progression to Senior Supervisor or Contract/Operations Manager• Make a real impact in your community• Work in a collaborative environment where your ideas matter📩 Ready to Apply?If you're ready to take the next step in your career and lead with purpose, apply today and help us build better communities—one repair at a time.Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting