Housing & Property Maintenance

Working with local authorities and the community to provide first class housing maintenance services

A leading provider of planned and responsive social housing maintenance services.

We work with more than 60 social housing providers, from local authorities to housing associations. We work in partnership with our customers, ensuring that we care about the things that matter most to them – efficiency, value for money and high quality.

8,500

homes we’ve completed – or are in the process of retrofitting – in the last four years (2024)

£200m

of decarbonisation work (2024)

60+

social housing providers we’re working with

200 +

tower blocks now fire safety compliant

We provide communities with outstanding housing maintenance and customer service.

Committed to local communities

We’re passionate about delivering outstanding customer service to our local authority and housing association partners, as well as to their residents.

Our resident liaison officers’ local knowledge ensures that residents’ needs are put first, making sure we build real relationships in the communities we work in. 

Providing planned and responsive maintenance services to local authorities as well as safety and peace of mind for residents

Planned and responsive property maintenance

We’re the leading provider of planned, responsive, customer-focused property maintenance services within the UK social housing sector.

Safety and peace of mind are at the heart of what we do.

From surveying, through to customer consultation, programme management, site delivery and compliance, we’ve got you covered. You can count on us to deliver from start to finish. 

We deliver high quality home repairs and use the latest mobile technology and best practice to do the job quickly, efficiently and safely. 

Experts in retrofitting existing social housing stock for a zero carbon future.

Net zero carbon future

We are experts in zero carbon retrofitting for social housing, guiding our customers every step of the way. Through our net zero carbon retrofit service, Wates Retrofit, we’re working with housing providers to install energy saving measures to homes. This service helps to cut fuel poverty and reduce energy costs. 

We have completed retrofit enhancements at over 3,000 homes so far, supporting residents through these essential works, and driving sizable reductions in their fuel bills.  

Fire safety compliance and equipment installation services

Fire safety and compliance

We are experts in fire safety and equipment installations, as well as mechanical and electrical compliance, and everything in between. This ensures that your properties are up to code and above all, safe. 

Social housing landlords have been trusting us to keep their tenants safe for over a decade by providing compliance solutions across a range of projects, from the simple to the complex.

The Healthier Homes Team tackles issues such as damp and mould in social housing

Healthier homes

Our specialist Healthier Homes Team helps residents tackle issues with their homes such as damp, mould, excessive condensation and structural cracks.

Working to the Housing Health and Safety Rating System, we tackle everything from an emergency repair to a full planned maintenance programme, making housing healthier and safer to live in. 

Innovative integrated asset management solutions

Integrated asset management services

By using state-of-the-art, integrated asset management systems we provide a joined-up service which represents excellent value for money and puts you in control of operations.

OUR PROJECTS

Examples of our work

Wolverhampton Homes

Social Housing Maintenance For Wolverhampton Council

Beginning in April 2013 this 15-year contract involves the delivery of a programme of full maintenance works across Wolverhampton’s stock of approximately 7,000 homes.

Residential
Stonewater

Social Housing Maintenance, Stonewater

Our appointment as maintenance provider for social landlord Stonewater on a 15-year, £105m contract not only shows the standing the company is building in the social housing sector, but also the way that it is prepared to innovate to provide great service to its customers.

Residential

Brent Housing Retrofit Pilot

Exceeding energy performance certificate targets in Brent.

Residential
3

CAREERS IN HOUSING MAINTENANCE

Want to be part of our team?

Head of Social Value

Location: Finsbury Park

Job Type: Customer Service

Application Deadline: 24-10-2025

🌱 Head of Social Value – WPS📍 Finsbury Park ¦ Hybrid Working / National🕰️ Permanent 🎯 Be the first to shape a legacy of impact💡 About WPSWelcome to WPS, where innovation meets impact. Social value isn’t a buzzword here; it’s our heartbeat. And now, we’re launching a first-of-its-kind role in our WPS business to take our purpose to the next level. We’re looking for a visionary to lead our social value strategy, with a sharp focus on green and renewable skills. If you’re passionate about creating real change and tackling the UK’s green skills gap, this is your moment.🌍 Your MissionAs our Head of Social Value, you’ll: Craft and deliver a bold social value strategy tailored to WPS and our renewables arm, Liberty. Design programmes that create jobs, apprenticeships, and training pathways for a net zero future. Build powerful partnerships with colleges, training providers, and government agencies. Lead a team to deliver measurable impact across communities. Represent WPS at industry forums and shape the national conversation on social value.🧠 What You Bring A strategic mindset with 5+ years in social value leadership. A degree in Social Value, Sustainability, or Corporate Responsibility. A knack for storytelling, influencing, and inspiring change. Experience with tools like TOMs, Social Value Portal, and SROI. A collaborative spirit and a “can-do” attitude.🎯 Why This Role Rocks You’ll be the first to hold this position—your ideas will shape the future. You’ll work directly with the WPS Director of Net Zero and collaborate across HR, Comms, Procurement, and more. You’ll have the chance to secure awards, influence policy, and build a legacy.Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting 💬 Ready to Inspire Better Ways?If you’re ready to lead the charge in social value innovation and make a tangible difference, we’d love to hear from you.👉 Apply now and be the change.

Electrician

Location: Walton-On-Thames

Job Type: Trades and Labour

Application Deadline: 23-10-2025

🔧 Electrician Opportunity – Join the Wates Team! ⚡Location: Walton-On-Thames & Surrounding AreasDivision: Reactive Maintenance – Social Housing ContractWe’re looking for a skilled and qualified Electrician to join our dedicated team at WPS. Based out of our Walton-On-Thames office, you’ll be working across the surrounding areas, delivering high-quality maintenance and repair services in void properties.🔍 What You’ll Be Doing: Full electrical testing and production of EICRs Fault finding and rectification Installation of fans, including core drilling where required Replacing and cleaning accessories as needed PAT testing of appliances and tools Delivering a first-time fix approach with excellent customer service Working safely and in line with Health & Safety and safeguarding standards Collaborating with other trades to complete repairs Completing job records and material usage via PDA✅ What You’ll Need: Full NVQ Level 3 in Electrical Installation Inspection & Testing qualifications (2391 or equivalent) 18th Edition Wiring Regulations A full UK driving licence💡 What We’re Looking For:A confident and experienced Electrician who can manage their own workload, deliver small projects and repairs, and ideally has experience in the housing maintenance sector. You’ll be proactive, reliable, and committed to delivering top-tier workmanship.If you're ready to make a difference in social housing and work with a supportive team, apply today and power up your career with Wates! ⚡Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Gas Manager

Location: Barnsley

Job Type: Engineering

Application Deadline: 23-10-2025

We are seeking a proactive and experienced Gas Manager to lead the day-to-day operations of our responsive maintenance contract in Barnsley. You will be responsible for managing a team of schedulers and gas engineers, ensuring compliance, quality, and performance across all aspects of the contract.🔑 Key Accountabilities Oversee the daily running of the gas contract, supported by an established team of schedulers and engineers. Ensure full compliance with the Wates Operating Framework and all relevant gas safety regulations. Manage quality control across internal teams and subcontractors delivering gas works. Provide technical support for ongoing gas-related tasks and projects. Monitor and drive team productivity to meet client KPIs for gas servicing and repairs✅ To Be Successful in This Role, You Will Have A valid Domestic Gas Qualification. Proven experience managing a gas contract. Strong understanding of gas legislation and regulatory requirements. SMSTS certification (Site Management Safety Training Scheme – desirable qualification, not a must) Excellent leadership and communication skills.Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Repairs Supervisor

Location: Croydon

Job Type: Trades and Labour

Application Deadline: 23-10-2025

Join Our Team – Repairs SupervisorWe’re looking for a skilled and motivated Repairs Supervisor to oversee our responsive maintenance services across social housing properties in Croydon. If you have solid experience in managing day-to-day repairs, voids, and planned works, this could be the perfect next step in your career.🔧 Your Role Will Include: Leading a team of operatives to deliver high-quality repairs and void property refurbishments. Ensuring all work is carried out safely, efficiently, and to a professional standard. Tracking performance, quality, and adherence to health and safety protocols. Communicating effectively with tenants, housing teams, and external contractors to resolve issues and maintain service excellence. Assisting with scheduling, resource allocation, and progress reporting.📋 What We’re Looking For: SSSTS certification (Site Supervisor Safety Training Scheme) – a must-have. Proven experience in social housing maintenance, including reactive repairs and voids. Strong understanding of multiple trades – kitchens, bathrooms, electrical, and general building. Excellent organisational and communication abilities. A full UK driving licence.🎁 What You’ll Get: A collaborative and supportive work culture. Career progression and training opportunities. Competitive benefits including a company vehicle or allowance, pension scheme, and generous holiday package.Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting


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