Housing & Property Maintenance

Working with local authorities and the community to provide first class housing maintenance services

A leading provider of planned and responsive social housing maintenance services.

We work with more than 60 social housing providers, from local authorities to housing associations. We work in partnership with our customers, ensuring that we care about the things that matter most to them – efficiency, value for money and high quality.

8,500

homes we’ve completed – or are in the process of retrofitting – in the last four years (2024)

£200m

of decarbonisation work (2024)

60+

social housing providers we’re working with

200 +

tower blocks now fire safety compliant

We provide communities with outstanding housing maintenance and customer service.

Committed to local communities

We’re passionate about delivering outstanding customer service to our local authority and housing association partners, as well as to their residents.

Our resident liaison officers’ local knowledge ensures that residents’ needs are put first, making sure we build real relationships in the communities we work in. 

Providing planned and responsive maintenance services to local authorities as well as safety and peace of mind for residents

Planned and responsive property maintenance

We’re the leading provider of planned, responsive, customer-focused property maintenance services within the UK social housing sector.

Safety and peace of mind are at the heart of what we do.

From surveying, through to customer consultation, programme management, site delivery and compliance, we’ve got you covered. You can count on us to deliver from start to finish. 

We deliver high quality home repairs and use the latest mobile technology and best practice to do the job quickly, efficiently and safely. 

Experts in retrofitting existing social housing stock for a zero carbon future.

Net zero carbon future

We are experts in zero carbon retrofitting for social housing, guiding our customers every step of the way. Through our net zero carbon retrofit service, Wates Retrofit, we’re working with housing providers to install energy saving measures to homes. This service helps to cut fuel poverty and reduce energy costs. 

We have completed retrofit enhancements at over 3,000 homes so far, supporting residents through these essential works, and driving sizable reductions in their fuel bills.  

Fire safety compliance and equipment installation services

Fire safety and compliance

We are experts in fire safety and equipment installations, as well as mechanical and electrical compliance, and everything in between. This ensures that your properties are up to code and above all, safe. 

Social housing landlords have been trusting us to keep their tenants safe for over a decade by providing compliance solutions across a range of projects, from the simple to the complex.

The Healthier Homes Team tackles issues such as damp and mould in social housing

Healthier homes

Our specialist Healthier Homes Team helps residents tackle issues with their homes such as damp, mould, excessive condensation and structural cracks.

Working to the Housing Health and Safety Rating System, we tackle everything from an emergency repair to a full planned maintenance programme, making housing healthier and safer to live in. 

Innovative integrated asset management solutions

Integrated asset management services

By using state-of-the-art, integrated asset management systems we provide a joined-up service which represents excellent value for money and puts you in control of operations.

Our projects

Examples of our work

Wolverhampton Homes

Social Housing Maintenance For Wolverhampton Council

Beginning in April 2013 this 15-year contract involves the delivery of a programme of full maintenance works across Wolverhampton’s stock of approximately 7,000 homes.

Housing
Stonewater

Social Housing Maintenance, Stonewater

Our appointment as maintenance provider for social landlord Stonewater on a 15-year, £105m contract not only shows the standing the company is building in the social housing sector, but also the way that it is prepared to innovate to provide great service to its customers.

Housing

Brent Housing Retrofit Pilot

Exceeding energy performance certificate targets in Brent.

Housing
3

Careers in housing maintenance

Want to be part of our team?

Divisional Director

Location: Birmingham

Job Type: Operational

Application Deadline: 20-03-2026

WPS has an exceptional opportunity for an experienced Divisional Director to lead our Responsive Maintenance operations across the West Midlands.This is a high-profile, senior leadership role with full accountability for a large, complex and high-value portfolio of social housing contracts. The successful candidate will take ownership of strategy, operational performance, commercial outcomes and people leadership, ensuring the division continues to deliver excellence for our clients while driving sustainable growth.You will lead multiple contracts and projects across the region, working closely with key clients, senior stakeholders and internal teams to ensure WPS remains a trusted, long-term partner in the social housing sector.Key Accountabilities: Full P&L responsibility for a high-turnover regional division Strategic leadership of multiple responsive maintenance contracts Ownership of operational performance, compliance and service delivery Lead, develop and inspire a large multi-disciplinary management team Build and maintain strong relationships with senior client stakeholders Drive continuous improvement across productivity, quality, H&S and customer satisfaction Ensure commercial controls are robust, with effective cost, margin and risk management Contribute to regional and business-wide strategy, growth and mobilisation of new work Act as a visible, credible leader representing WPS at a regional and national levelAbout You: Proven experience in a Divisional Director / Operations Director / Regional Director role Strong background in repairs and maintenance within social housing Demonstrable experience managing high-value, high-profile contracts Track record of leading large, complex teams across multiple sites/contracts Strong commercial acumen with full P&L responsibility Confident operating at client board level and internal executive level Strategic thinker with a hands-on, delivery-focused leadership styleWhat We Offer: Competitive executive-level salary and benefits package A high-profile leadership role within a respected social housing contractor Significant autonomy and influence over regional strategy and delivery Opportunity to shape the future growth and performance of WPS in the West Midlands Long-term career opportunity within a stable, values-driven businessWhy WPS?WPS is a trusted delivery partner within the social housing sector, known for its commitment to quality, compliance and customer experience. This role offers a rare opportunity to lead a major regional operation, influence business strategy and leave a lasting legacy through strong leadership and performance.Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Partnership Director

Location: Finsbury Park

Job Type: Operational

Application Deadline: 27-03-2026

✨ Strategic Partnership Director📍 National Role ¦ £100m+ Maintenance Portfolio ¦ Senior LeadershipReady to shape the future of our multi‑contract Maintenance division? We’re looking for a visionary Strategic Partnership Director to lead a £100m+ operation, drive sustainable growth, and deliver outstanding customer outcomes. 🚀What you’ll do:🔹 Lead long‑term growth strategy & expand into new markets🔹 Oversee operational delivery across R&M, Planned, NZC, Heating & Compliance🔹 Sponsor major mobilisations, transitions & transformation programmes🔹 Inspire a high‑performing team of c.300 people 💼🔹 Strengthen customer partnerships & exceed KPIs/NPS🔹 Champion innovation, digital transformation & continuous improvement 💡🔹 Own divisional P&L, financial performance & risk management🔹 Embed strong governance, compliance & SHE leadership 🌱What you’ll bring:✔ Senior leadership experience in Maintenance/Property Services/Social Housing✔ Proven P&L ownership & growth track record✔ Strategic, commercially sharp & digitally forward-thinking✔ Inspirational people leadership & excellent stakeholder engagement✔ IOSH/NEBOSH and ideally degree‑qualified✔ Passion for innovation, inclusion, wellbeing & delivering great outcomes ❤️If you’re a strategic thinker, a relationship builder, and a leader who looks for a better way… we’d love to hear from you! 🌟Click Apply Now to submit your application and join our WPS team 🙌

Multi Skilled Joiner

Location: Skelmersdale

Job Type: Trades and Labour

Application Deadline: 16-03-2026

We are currently seeking a skilled and reliable Multiskilled Joiner to join our responsive maintenance team working on a social housing contract in the Skelmersdale area.🔧 Key Responsibilities: Carry out responsive maintenance works including repairs, replacements, and installations across occupied and void properties. Deliver high-quality joinery work in line with health and safety standards and customer expectations. Work independently and as part of a team to complete tasks efficiently and professionally. Liaise with tenants and housing officers to ensure minimal disruption and excellent service delivery.✅ Requirements: NVQ Level 2 (or equivalent) in a relevant trade (Joinery/Carpentry). Full UK Driving Licence – essential for travel between properties. Proven experience in social housing or domestic maintenance environments. Strong communication skills and a customer-focused approach. Ability to work flexibly and respond to emergency call-outs when required.💼 What We Offer: Competitive salary and benefits package. Company vehicle and fuel card. Ongoing training and development opportunities. Supportive team environment and career progression.Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Carpenter

Location: Finsbury Park

Job Type: Trades and Labour

Application Deadline: 11-03-2026

🛠️ Carpenter – Finsbury Park (Responsive Maintenance)Join the WPS Team – Make a Difference in Social HousingWPS has an exciting opportunity for a Carpenter to join our Responsive Maintenance division, working from our Finsbury Park office. You’ll be delivering reactive maintenance services to our valued residents as part of a social housing contract.🔧 What You’ll Be Doing Carrying out carpentry repair and renewal works across various properties. Advising your Supervisor when additional support or materials are needed. Working independently or collaboratively with other operatives. Completing daily work sheets detailing tasks and materials used. Ensuring timely and productive completion of assigned tasks.🚗 Requirements Full UK driving licence is essential. NVQ L2 in Carpentry or a similar trade Proven experience in carpentry. Ability to work to high standards of workmanship and productivity. Excellent communication and problem-solving skills. Strong customer service mindset and ability to meet tight deadlines.💬 Why Join WPS? At WPS, we’re committed to building communities and improving lives. You’ll be part of a supportive team that values your skills and helps you grow.Ready to make an impact? Apply now and help us deliver quality maintenance services that truly matter.Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting


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