RELATED SERVICES
Housing & Property Maintenance
A leading provider of planned and responsive social housing maintenance services.
We work with more than 60 social housing providers, from local authorities to housing associations. We work in partnership with our customers, ensuring that we care about the things that matter most to them – efficiency, value for money and high quality.
homes we’ve completed – or are in the process of retrofitting – in the last four years (2024)
of decarbonisation work (2024)
social housing providers we’re working with
tower blocks now fire safety compliant

Committed to local communities
We’re passionate about delivering outstanding customer service to our local authority and housing association partners, as well as to their residents.
Our resident liaison officers’ local knowledge ensures that residents’ needs are put first, making sure we build real relationships in the communities we work in.

Planned and responsive property maintenance
We’re the leading provider of planned, responsive, customer-focused property maintenance services within the UK social housing sector.
Safety and peace of mind are at the heart of what we do.
From surveying, through to customer consultation, programme management, site delivery and compliance, we’ve got you covered. You can count on us to deliver from start to finish.
We deliver high quality home repairs and use the latest mobile technology and best practice to do the job quickly, efficiently and safely.

Net zero carbon future
We are experts in zero carbon retrofitting for social housing, guiding our customers every step of the way. Through our net zero carbon retrofit service, Wates Retrofit, we’re working with housing providers to install energy saving measures to homes. This service helps to cut fuel poverty and reduce energy costs.
We have completed retrofit enhancements at over 3,000 homes so far, supporting residents through these essential works, and driving sizable reductions in their fuel bills.

Fire safety and compliance
We are experts in fire safety and equipment installations, as well as mechanical and electrical compliance, and everything in between. This ensures that your properties are up to code and above all, safe.
Social housing landlords have been trusting us to keep their tenants safe for over a decade by providing compliance solutions across a range of projects, from the simple to the complex.

Healthier homes
Our specialist Healthier Homes Team helps residents tackle issues with their homes such as damp, mould, excessive condensation and structural cracks.
Working to the Housing Health and Safety Rating System, we tackle everything from an emergency repair to a full planned maintenance programme, making housing healthier and safer to live in.

Integrated asset management services
By using state-of-the-art, integrated asset management systems we provide a joined-up service which represents excellent value for money and puts you in control of operations.
Our projects
Examples of our work
Social Housing Maintenance For Wolverhampton Council
Beginning in April 2013 this 15-year contract involves the delivery of a programme of full maintenance works across Wolverhampton’s stock of approximately 7,000 homes.
Housing
Social Housing Maintenance, Stonewater
Our appointment as maintenance provider for social landlord Stonewater on a 15-year, £105m contract not only shows the standing the company is building in the social housing sector, but also the way that it is prepared to innovate to provide great service to its customers.
Housing
Careers in housing maintenance
Want to be part of our team?
Partnership Director
Location: Finsbury Park
Job Type: Operational
Application Deadline: 03-03-2026
✨ Strategic Partnership Director📍 National Role ¦ £100m+ Maintenance Portfolio ¦ Senior LeadershipReady to shape the future of our multi‑contract Maintenance division? We’re looking for a visionary Strategic Partnership Director to lead a £100m+ operation, drive sustainable growth, and deliver outstanding customer outcomes. 🚀What you’ll do:🔹 Lead long‑term growth strategy & expand into new markets🔹 Oversee operational delivery across R&M, Planned, NZC, Heating & Compliance🔹 Sponsor major mobilisations, transitions & transformation programmes🔹 Inspire a high‑performing team of c.300 people 💼🔹 Strengthen customer partnerships & exceed KPIs/NPS🔹 Champion innovation, digital transformation & continuous improvement 💡🔹 Own divisional P&L, financial performance & risk management🔹 Embed strong governance, compliance & SHE leadership 🌱What you’ll bring:✔ Senior leadership experience in Maintenance/Property Services/Social Housing✔ Proven P&L ownership & growth track record✔ Strategic, commercially sharp & digitally forward-thinking✔ Inspirational people leadership & excellent stakeholder engagement✔ IOSH/NEBOSH and ideally degree‑qualified✔ Passion for innovation, inclusion, wellbeing & delivering great outcomes ❤️If you’re a strategic thinker, a relationship builder, and a leader who looks for a better way… we’d love to hear from you! 🌟Click Apply Now to submit your application and join our WPS team 🙌
Multi Skilled Joiner
Location: Skelmersdale
Job Type: Trades and Labour
Application Deadline: 16-03-2026
We are currently seeking a skilled and reliable Multiskilled Joiner to join our responsive maintenance team working on a social housing contract in the Skelmersdale area.🔧 Key Responsibilities: Carry out responsive maintenance works including repairs, replacements, and installations across occupied and void properties. Deliver high-quality joinery work in line with health and safety standards and customer expectations. Work independently and as part of a team to complete tasks efficiently and professionally. Liaise with tenants and housing officers to ensure minimal disruption and excellent service delivery.✅ Requirements: NVQ Level 2 (or equivalent) in a relevant trade (Joinery/Carpentry). Full UK Driving Licence – essential for travel between properties. Proven experience in social housing or domestic maintenance environments. Strong communication skills and a customer-focused approach. Ability to work flexibly and respond to emergency call-outs when required.💼 What We Offer: Competitive salary and benefits package. Company vehicle and fuel card. Ongoing training and development opportunities. Supportive team environment and career progression.Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting
Administrator
Location: Swadlincote
Job Type: Clerical & Administration
Application Deadline: 25-02-2026
WPS Responsive is looking for an Administrator to join our team based in Swadlincote. This is an office‑based role supporting the delivery of responsive maintenance services within the social housing sector.You will provide essential administrative support to the wider operational team, helping ensure the smooth day‑to‑day running of the contract and maintaining accurate records and systems.Key responsibilities Provide general administrative support to the Responsive Maintenance team Manage and maintain trackers, spreadsheets, and contract documentation Update internal systems and databases accurately and in a timely manner Support site teams and management with day‑to‑day administration Handle incoming calls, emails, and queries professionally Assist with reporting, data input, and document control Carry out general office administration duties as requiredEssential requirements Previous administration experience – essential Strong Microsoft Office skills, particularly Excel, Outlook, and Word Good organisational skills with strong attention to detail Confident communicator, both written and verbal Ability to manage workload and prioritise tasks effectivelyDesirable experience Previous experience working within social housing Experience in construction, maintenance, or property services environmentsWhat we offer Permanent, stable role within an established responsive maintenance business Office‑based role with consistent working hours Supportive team environment Competitive salary and benefits package Opportunity to develop within WPS and the wider Wates GroupGiven the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting
Carpenter
Location: Finsbury Park
Job Type: Trades and Labour
Application Deadline: 11-03-2026
🛠️ Carpenter – Finsbury Park (Responsive Maintenance)Join the WPS Team – Make a Difference in Social HousingWPS has an exciting opportunity for a Carpenter to join our Responsive Maintenance division, working from our Finsbury Park office. You’ll be delivering reactive maintenance services to our valued residents as part of a social housing contract.🔧 What You’ll Be Doing Carrying out carpentry repair and renewal works across various properties. Advising your Supervisor when additional support or materials are needed. Working independently or collaboratively with other operatives. Completing daily work sheets detailing tasks and materials used. Ensuring timely and productive completion of assigned tasks.🚗 Requirements Full UK driving licence is essential. NVQ L2 in Carpentry or a similar trade Proven experience in carpentry. Ability to work to high standards of workmanship and productivity. Excellent communication and problem-solving skills. Strong customer service mindset and ability to meet tight deadlines.💬 Why Join WPS? At WPS, we’re committed to building communities and improving lives. You’ll be part of a supportive team that values your skills and helps you grow.Ready to make an impact? Apply now and help us deliver quality maintenance services that truly matter.Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting
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