Build
We build great places for people to live and work in today, and develop solutions to meet the challenges of tomorrow
Our passion is delivering truly sustainable buildings that enhance people’s lives and the wider community. Whether building schools, hospitals, homes or offices, our commitment to innovation means we work tirelessly to provide the best solution to whatever unique challenges our customers might face.
new homes built in 2022
homes in planning and development
17 new schools under construction

Innovation is everything
Whichever project we work on, we believe we can always find a better way to do things.
This means we try new technologies and innovative ways of working to create buildings that are more sustainable, and provide the best value for money possible for our customers.
This is because we believe that better buildings create healthier and more productive communities – and we are proud to help bring these about.
SERVICES
How we help

Construction
We are passionate about building a better tomorrow for everybody, through the work we do and the social value we bring to projects.


Residential Partnerships
We are meeting housing needs through partnerships and expertise for both the public and private sector.


Fit out and refurbishment
We provide high-quality fit-out and refurbishment services to private and public sector customers across the UK.


Engineering
We provide high quality engineering services for the built environment sector including mechanical, electrical and plumbing.

SECTORS
Who we help
Projects

11 and 12 Wellington Place, Leeds
The intention for 11 & 12 Wellington Place was to create two landmark buildings in the heart of Leeds City Centre.
Commercial
Sandwell Aquatics Centre, Smethwick
Delivering a world class sporting venue and a community legacy. Sandwell Aquatics Centre has been built to host one of the largest international sporting events of 2022.
Sport and Leisure
Sterile Production Plant – AstraZeneca
We are part of the team currently on site at the AstraZeneca Macclesfield Campus.
Science and Technology
LB of Havering Joint Venture Regeneration
A 12 year joint venture partnership to breathe new life into the community of Havering.
Residential
Homes England partnership at Daedalus Village, Gosport
New 200 home seafront home development on preserved historic military complex.
Residential
LB of Camden Residential Development in Abbey Road
A redevelopment project focused on the area around Abbey Road and Belsize Road in Kilburn, London.
Residential
Marks & Spencer stores fit out
We have been working for Marks & Spencer (M&S) for over 20 years, delivering over 1,000 store refurbishment and fit out projects across the M&S full range of stores, including clothing & home and foodhalls.
Retail and the high street
Aintree, Fire and Rescue station & training academy
Our fifth project with Merseyside Fire and Rescue Service (MFRS), the new Fire and Rescue station and Training Academy and National Resilience Centre of Excellence is being constructed right in the heart of Aintree.
Emergency ServicesOur expertise
CAREERS IN THE BUILT ENVIRONMENT
Want to be part of our team?

Client Support Advisor
Location: Manchester
Job Type: Clerical & Administration
Application Deadline: 01-07-2025
The VacancyCLIENT SUPPORT ADVISOR Are you providing amazing customer service in your current role but ready for the next step? We are currently recruiting for a Client Support Advisor to join our fabulous team on a full time, permanent basis based in Manchester. We’re looking for someone who has a passion for delivering outstanding customer service whilst being professional and friendly at all times! It’d be amazing (but not essential) if you have previous experience of working on an FM Helpdesk in a busy environment because this is what you’ll be doing: • Delivering great customer service to our clients and contractors • Building outstanding working relationships with our clients, contractors and other functions within the business • Managing emails and phone calls • Dealing with enquiries from clients and contractors • Supporting clients and contractors with any queries • Assigning jobs to contractors within an agreed time frame • Chasing up jobs that have not been accepted/attended to • Managing and updating business-critical issues daily • Updating systems to ensure complete transparency • Ensuring that maintenance work is processed in a timely manner • Communicating with contractors daily, to minimise overdue work • Challenging unnecessary call-outs and response times • Working closely with site managers and engineers to ensure a one-team approach to management of maintenance issues • Operating and being measured against business KPIs • Demonstrating professionalism at all times This particular position will involve the raising and administration of a high volume of quoted works so if that is a process you are familiar with then please apply! To be successful you’ll need to be: • Tenacious and results orientated • IT literate • Confident, efficient and reassuring on the phone • Great at prioritising and multi-tasking • Friendly and professional • Looking for ways we can do things better • Ambitious and keen to progress We’ll give you full training as part of your induction as well as the opportunity to make the role your own. You’ll be part of a close, fun team and be fundamental to shaping the future success of Customer Care within Wates FM and of course your own career aspirations! Wates FM successfully provides Facilities Management services in technically demanding environments, and our portfolio includes some of the UK’s best-known companies, providing stand-alone hard services, planned and reactive maintenance and technically led FM solutions to single and multi-site operations. This is an office based position. WHAT WE OFFER Competitive salary Extensive corporate benefits including, Private Medical, Pension 5% employers’ contribution, Health and Wellness programme, 22 days holidays + bank holidays and much more… Excellent range of learning and development activity to support your career progression. Industry leading family leave benefits to included 26 weeks fully paid maternity, 12 weeks fully paid paternity. To find out more about LIFE AT WATES please click on the following link https://www.wates.co.uk/careers/ Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting
Account Manager
Location: Leeds
Job Type: Engineering
Application Deadline: 30-06-2025
ACCOUNT MANAGER Wates have excellent opportunity for a technically strong Account Manager to provide operational leadership, technical management, added value and development on our Key Account, the University Leeds Residential estate. ABOUT THE ROLEWe are looking for an Account Manager with experience of working in transferable environment, with strong demonstrable experience of in leading people with experience of managing Mobile across large multi-site accounts. The ideal candidate would have a recognised technical qualification and membership to the Institute of Safety and Health (IOSH) or equivalent, coupled with solid financial and commercial acumen and experience of running a P&L. This is a terrific opportunity to progress your career as part of a talented, diverse, and supportive team. Some of the other Key Accountabilities as Account Manager include: Lead and motivate the Wates FM team by example and deliver excellence and first class sustainable hard M&E, Reactive, Projects and Fabric service provisions. Provide visible leadership and liase effectively to nurture the relationships with the key client stakeholders. To ensure compliance with all statutory, safety, quality, environmental, security and relevant Wates Professional Standards, creating a Zero Harm culture. Ensuring targets are maintained by the timely upload of compliance certification onto ACT. (Assurance Compliance Tool) Responsible for implementing and safeguarding best practice for commercial activity relating to contract management and managing specialists and suppliers to ensure dynamic MI reporting and that KPI/SLA targets are delivered. WHAT WE OFFER Competitive salary Extensive corporate benefits including, Private Medical, Pension 5% employers’ contribution, Health and Wellness programme, 22 days holidays + bank holidays and much more… Excellent range of learning and development activity to support your career progression. Industry leading family leave benefits to included 26 weeks fully paid maternity, 12 weeks fully paid paternity. Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting
Carpenter Multi
Location: Brixton
Job Type: Trades and Labour
Application Deadline: 30-06-2025
Wates have an opportunity for a Carpenter Multi Trader to join our Wates team within our Responsive Maintenance division. You will be working out of our Brixton office on one of our social housing contracts, delivering reactive maintenance to our residents.Key Accountabilities will include: Undertaking repair/renewal works Advising Supervisor in a timely manner where other trades are required Working solely on certain tasks Working in partnership with other operatives to complete certain tasks Completing daily work sheets detailing work undertaken and materials used after each job undertaken Working in a timely and productive manner to complete programme tasksYou must have a full UK driving licence.To be successful in the role you will be an excellent communicator with the ability to problem solve, multi task, work to tight deadlines, have high standard of workmanship, productivity levels and ability to provide excellent customer service at all times is essential.Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting
Multi Trader (Damp and Mould)
Location: Brixton
Job Type: Trades and Labour
Application Deadline: 30-06-2025
Wates have an opportunity for a Multi Trader (Damp and Mould) to join our Wates team within our Responsive Maintenance division. You will be working out of our Brixton office on one of our social housing contracts, delivering reactive maintenance to our residents.Key Accountabilities will include: Undertaking repair/renewal works Advising Supervisor in a timely manner where other trades are required Working solely on certain tasks Working in partnership with other operatives to complete certain tasks Completing daily work sheets detailing work undertaken and materials used after each job undertaken Working in a timely and productive manner to complete programme tasksYou must have a full UK driving licence with access to a vehicle.To be successful in the role you will be an excellent communicator with the ability to problem solve, multi task, work to tight deadlines, have high standard of workmanship, productivity levels and ability to provide excellent customer service at all times is essential.Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting
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