RELATED SERVICES
Housing & Property Maintenance
A leading provider of planned and responsive social housing maintenance services.
We work with more than 60 social housing providers, from local authorities to housing associations. We work in partnership with our customers, ensuring that we care about the things that matter most to them – efficiency, value for money and high quality.
homes we’ve completed – or are in the process of retrofitting – in the last four years (2024)
of decarbonisation work (2024)
social housing providers we’re working with
tower blocks now fire safety compliant

Committed to local communities
We’re passionate about delivering outstanding customer service to our local authority and housing association partners, as well as to their residents.
Our resident liaison officers’ local knowledge ensures that residents’ needs are put first, making sure we build real relationships in the communities we work in.

Planned and responsive property maintenance
We’re the leading provider of planned, responsive, customer-focused property maintenance services within the UK social housing sector.
Safety and peace of mind are at the heart of what we do.
From surveying, through to customer consultation, programme management, site delivery and compliance, we’ve got you covered. You can count on us to deliver from start to finish.
We deliver high quality home repairs and use the latest mobile technology and best practice to do the job quickly, efficiently and safely.

Net zero carbon future
We are experts in zero carbon retrofitting for social housing, guiding our customers every step of the way. Through our net zero carbon retrofit service, Wates Retrofit, we’re working with housing providers to install energy saving measures to homes. This service helps to cut fuel poverty and reduce energy costs.
We have completed retrofit enhancements at over 3,000 homes so far, supporting residents through these essential works, and driving sizable reductions in their fuel bills.

Fire safety and compliance
We are experts in fire safety and equipment installations, as well as mechanical and electrical compliance, and everything in between. This ensures that your properties are up to code and above all, safe.
Social housing landlords have been trusting us to keep their tenants safe for over a decade by providing compliance solutions across a range of projects, from the simple to the complex.

Healthier homes
Our specialist Healthier Homes Team helps residents tackle issues with their homes such as damp, mould, excessive condensation and structural cracks.
Working to the Housing Health and Safety Rating System, we tackle everything from an emergency repair to a full planned maintenance programme, making housing healthier and safer to live in.

Integrated asset management services
By using state-of-the-art, integrated asset management systems we provide a joined-up service which represents excellent value for money and puts you in control of operations.
OUR PROJECTS
Examples of our work

Social Housing Maintenance For Wolverhampton Council
Beginning in April 2013 this 15-year contract involves the delivery of a programme of full maintenance works across Wolverhampton’s stock of approximately 7,000 homes.
Residential
Social Housing Maintenance, Stonewater
Our appointment as maintenance provider for social landlord Stonewater on a 15-year, £105m contract not only shows the standing the company is building in the social housing sector, but also the way that it is prepared to innovate to provide great service to its customers.
Residential
CAREERS IN HOUSING MAINTENANCE
Want to be part of our team?

Multi/floorlayer
Location: Walton-On-Thames
Job Type: Trades and Labour
Application Deadline: 22-08-2025
We have an exciting opportunity for a skilled Floorlayer to join our WPS Responsive team in Walton-on-Thames. This is a hands-on role, ideal for someone with experience in domestic flooring, particularly within social housing or responsive maintenance environments.Key Responsibilities:• Install a variety of flooring types including vinyl, carpet tiles, and safety flooring.• Prepare subfloors using screed, plywood, or latex compounds.• Carry out repairs and replacements in occupied and void properties.• Ensure all work is completed to a high standard and in line with health and safety regulations.• Liaise with tenants and clients to ensure minimal disruption and excellent customer service.What We’re Looking For:• Proven experience as a floorlayer, ideally in a social housing or responsive repairs setting.• NVQ Level 2 in Floorcovering Occupations or equivalent (preferred).• Ability to work independently and as part of a team.• Full UK driving licence.• Willingness to undergo a Basic DBS check at offer stage.Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting
Scheduler
Location: Skelmersdale
Job Type: Planning
Application Deadline: 21-08-2025
🔧 About the Role:We are looking for a highly organised and proactive Scheduler to join our responsive repairs and social housing works team. Based in our Skelmersdale office, you’ll be responsible for coordinating repair appointments, ensuring efficient service delivery, and supporting our commitment to excellent customer care.This is a full-time, office-based role working Monday to Friday, 8:00 AM to 5:00 PM.💼 Key Responsibilities: Schedule and allocate repair jobs to operatives based on availability and location Liaise with tenants, contractors, and internal teams to confirm appointments Monitor job progress and update systems accordingly Handle queries and resolve scheduling conflicts efficiently Maintain accurate records and support reporting requirements🎯 What We’re Looking For: Experience in scheduling, ideally within social housing or property maintenance Excellent organisational and communication skills Ability to thrive in a fast-paced environment and manage competing priorities Proficiency in scheduling software and Microsoft Office A customer-focused approach with a commitment to service excellence🌟 Benefits: Competitive salary Pension scheme Opportunities for training and development Supportive and collaborative team environmentGiven the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting
Electrician
Location: Barnsley
Job Type: Trades and Labour
Application Deadline: 20-08-2025
We’re looking for a qualified and motivated Electrician to join our responsive maintenance team, delivering high-quality electrical repairs and installations across social housing properties in the Barnsley area.🔍 What you’ll do: Carry out electrical repairs, fault finding, and installations in occupied and void properties. Ensure all work complies with current regulations and safety standards. Respond to emergency call-outs and urgent maintenance requests. Work collaboratively with tenants, housing officers, and other trades.✅ What you’ll need: Level 3 NVQ or equivalent in Electrical Installation 18th Edition Wiring Regulations 2391 Inspection & Testing qualification (or equivalent) Experience in social housing or domestic maintenance is highly desirable. A full UK driving licence.💡 Why join us? Be part of a supportive and skilled team. Ongoing training and development opportunities. Company vehicle and tools provided. Pension scheme, holiday allowance, and other benefits.Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting
Repairs Supervisor
Location: Croydon
Job Type: Operational
Application Deadline: 20-08-2025
We are seeking a proactive and experienced Repairs Supervisor to lead our responsive maintenance operations across social housing properties in Croydon. This role is ideal for someone with a strong background in day-to-day repairs, voids, and planned maintenance.🔍 Key Responsibilities: Supervise a team of operatives delivering responsive repairs and void refurbishments. Ensure works are completed safely, on time, and to a high standard. Monitor productivity, quality, and compliance with health and safety regulations. Liaise with tenants, housing officers, and contractors to resolve issues and maintain satisfaction. Support scheduling, resource planning, and reporting.✅ Requirements: SSSTS qualification (Site Supervisor Safety Training Scheme) – essential. Experience in social housing repairs, including day-to-day maintenance and voids. Strong knowledge of trades including kitchens, bathrooms, electrics, and general building works. Excellent communication and organisational skills. Full UK driving licence.💡 What We Offer: A supportive and collaborative working environment. Opportunities for career development and training. Company vehicle or allowance, pension scheme, and generous holiday entitlement.Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting
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