Housing & Property Maintenance

Working with local authorities and the community to provide first class housing maintenance services

A leading provider of planned and responsive social housing maintenance services.

We work with more than 60 social housing providers, from local authorities to housing associations. We work in partnership with our customers, ensuring that we care about the things that matter most to them – efficiency, value for money and high quality.

8,500

homes we’ve completed – or are in the process of retrofitting – in the last four years (2024)

£200m

of decarbonisation work (2024)

60+

social housing providers we’re working with

200 +

tower blocks now fire safety compliant

We provide communities with outstanding housing maintenance and customer service.

Committed to local communities

We’re passionate about delivering outstanding customer service to our local authority and housing association partners, as well as to their residents.

Our resident liaison officers’ local knowledge ensures that residents’ needs are put first, making sure we build real relationships in the communities we work in. 

Providing planned and responsive maintenance services to local authorities as well as safety and peace of mind for residents

Planned and responsive property maintenance

We’re the leading provider of planned, responsive, customer-focused property maintenance services within the UK social housing sector.

Safety and peace of mind are at the heart of what we do.

From surveying, through to customer consultation, programme management, site delivery and compliance, we’ve got you covered. You can count on us to deliver from start to finish. 

We deliver high quality home repairs and use the latest mobile technology and best practice to do the job quickly, efficiently and safely. 

Experts in retrofitting existing social housing stock for a zero carbon future.

Net zero carbon future

We are experts in zero carbon retrofitting for social housing, guiding our customers every step of the way. Through our net zero carbon retrofit service, Wates Retrofit, we’re working with housing providers to install energy saving measures to homes. This service helps to cut fuel poverty and reduce energy costs. 

We have completed retrofit enhancements at over 3,000 homes so far, supporting residents through these essential works, and driving sizable reductions in their fuel bills.  

Fire safety compliance and equipment installation services

Fire safety and compliance

We are experts in fire safety and equipment installations, as well as mechanical and electrical compliance, and everything in between. This ensures that your properties are up to code and above all, safe. 

Social housing landlords have been trusting us to keep their tenants safe for over a decade by providing compliance solutions across a range of projects, from the simple to the complex.

The Healthier Homes Team tackles issues such as damp and mould in social housing

Healthier homes

Our specialist Healthier Homes Team helps residents tackle issues with their homes such as damp, mould, excessive condensation and structural cracks.

Working to the Housing Health and Safety Rating System, we tackle everything from an emergency repair to a full planned maintenance programme, making housing healthier and safer to live in. 

Innovative integrated asset management solutions

Integrated asset management services

By using state-of-the-art, integrated asset management systems we provide a joined-up service which represents excellent value for money and puts you in control of operations.

Our projects

Examples of our work

Wolverhampton Homes

Social Housing Maintenance For Wolverhampton Council

Beginning in April 2013 this 15-year contract involves the delivery of a programme of full maintenance works across Wolverhampton’s stock of approximately 7,000 homes.

Housing
Stonewater

Social Housing Maintenance, Stonewater

Our appointment as maintenance provider for social landlord Stonewater on a 15-year, £105m contract not only shows the standing the company is building in the social housing sector, but also the way that it is prepared to innovate to provide great service to its customers.

Housing

Brent Housing Retrofit Pilot

Exceeding energy performance certificate targets in Brent.

Housing
3

Careers in housing maintenance

Want to be part of our team?

Pre-Construction Commercial Manager

Location: Finsbury Park

Job Type: Pre Construction

Application Deadline: 02-03-2026

🏗️ Pre-Construction Commercial Manager📍 Location: Finsbury Park (WPS Business)🎯 Purpose of the RoleTo lead and deliver pre-construction commercial services that support the work-winning strategy for the business unit. This includes overseeing estimates, commercial and operational solutions, and ensuring compliance with frameworks and KPIs. You’ll also manage a team and approve tenders.🛠️ Key Responsibilities 📊 Develop and report on the operational plan for precontract services. 🧠 Create tender strategies including risk, opportunities, CVRs, and cash flows. 🤝 Partner with senior stakeholders to align with growth and performance goals. 👥 Lead and manage the precontract team to meet tender and quality targets. ✅ Ensure compliance with Wates Operating Framework and industry standards. 🗣️ Represent Wates in client meetings to influence market direction. 🔄 Monitor and adapt BU strategies based on market and bid performance. ⚖️ Manage risk in estimation processes and approve tender clarifications. 🧾 Attend settlement and strategic meetings. 🌍 Sign off commercial proposals related to Social Value. 🔍 Review bids to maximise operational solutions. 📈 Lead post-tender reviews for continuous improvement. 🚀 Oversee premobilisation training and reviews. 🧰 Support project teams and maintain Salesforce data.🗣️ Communication & Influence 📝 Produce clear, action-oriented reports for senior leaders and forums. 🧭 Chair meetings and mediate between differing views. 🤝 Gain stakeholder buy-in across management teams. 🧩 Train teams in complex or emerging legal areas. 📣 Contribute to WPS CLT meetings and influence tendering strategy.💷 Financial & People Responsibilities 💰 Manage functional expenditure within budget. 📊 Oversee pre-tender P&L across four divisions (up to £1bn annually). 👥 Line manage and coach team members. 🤝 Manage third-party contributors in the tender process.🎓 What We’re Looking For📚 Knowledge Industry and sector expertise. Strong project management and commercial/legal acumen. Up-to-date with sector-specific legislation. Skilled in risk management.🎓 Qualifications Degree qualified. Chartered status (RICS, CIOB or equivalent).Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting One of the Recruitment Team will then be in contact to discuss the role in more detail and advise of next steps.

Scheduler

Location: Skelmersdale

Job Type: Customer Service

Application Deadline: 02-03-2026

We have an opportunity for a Scheduler to join our Responsive Maintenance team based in Skelmersdale. This is a key office-based role, supporting the day-to-day delivery of a busy repairs service and ensuring works are planned efficiently to deliver a high level of service to our clients and residents.About the roleAs a Scheduler, you will be responsible for planning and coordinating works for operatives, ensuring diaries are fully utilised and jobs are delivered on time. You will work closely with operatives, supervisors, surveyors and customers, playing a vital role in the smooth running of the contract.Key responsibilities Scheduling and allocating responsive maintenance works into operatives’ diaries Ensuring diaries are fully utilised and productivity is maximised Managing changes, emergencies and variations in a timely manner Liaising with operatives, supervisors and surveyors to coordinate works Monitoring systems and responding to queries and updates throughout the day Delivering a high level of customer service to clients and residents Working collaboratively as part of a team to meet service targets and KPIsAbout you Ideally you will have experience in planning, scheduling, logistics or coordination Experience within responsive maintenance, repairs, construction or property services would be advantageous, but is not essential Strong organisational skills with the ability to multitask in a fast-paced environment Confident communicator with good problem-solving skills IT literate and comfortable working with scheduling systemsWhat we offer Permanent, full-time position Office-based role in Skelmersdale Stable working hours: Monday to Friday, 8:00am – 5:30pm Opportunity to develop within a supportive and established team Competitive pay that recognises the value you bring Genuine opportunities to grow your career, with support to progress and develop Paid annual leave so you can rest, recharge, and enjoy time that matters Company sick pay, because your health always comes first Enhanced maternity pay of up to 26 weeks, supporting you and your family Enhanced paternity pay of up to 12 weeks, giving you precious time at homeGiven the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Electrician

Location: Barnsley

Job Type: Engineering

Application Deadline: 27-02-2026

WPS are looking for a qualified and motivated Electrician to join our responsive maintenance team, delivering high-quality electrical repairs and installations across social housing properties in the Barnsley area.🔍 What you’ll do: Carry out electrical repairs, fault finding, and installations in occupied and void properties. Ensure all work complies with current regulations and safety standards. Respond to emergency call-outs and urgent maintenance requests. Work collaboratively with tenants, housing officers, and other trades.✅ What you’ll need: Level 3 NVQ or equivalent in Electrical Installation 18th Edition Wiring Regulations 2391 Inspection & Testing qualification (or equivalent) Experience in social housing or domestic maintenance is highly desirable. A full UK driving licence.💡 Why join us? Be part of a supportive and skilled team. Ongoing training and development opportunities. Company vehicle and tools provided. Pension scheme, holiday allowance, and other benefits.Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

HR Business Partner

Location: Birmingham

Job Type: HR

Application Deadline: 27-02-2026

🌟🚀 HR Business Partner – West Midlands 🚀🌟Location: West MidlandsAre you an HR pro who thrives on variety and wants to help shape a new contract from the ground up? Join WPS as we launch our brand‑new West Midlands operation — and play a pivotal role from day one!What You’ll Do Partner with managers to build motivated, high‑performing teams 💪 Support performance, talent and reward cycles with clarity and structure 📈 Lead and influence change as we mobilise a new service 🔄 Handle ER matters with confidence, fairness and empathy 💬 Use insights and data to help leaders make strong people decisions 📊 Collaborate closely with central HR teams for specialist support 🧰 Champion our inclusive, people‑first culture across the contract 🌈What You’ll Bring Graduate‑level experience (CIPD Level 5 preferred) 🎓 Strong generalist HR experience in multi‑site or operational environments 🏭 Solid understanding of employment law & HR best practice 📚 Confident communicator, coach and relationship‑builder 🗣️ Commercially sharp, hands‑on and solutions‑focused 💼🔧 Bonus: FM, housing or field‑based operations experience 🏘️What Makes This Role Exciting Influence the setup, culture and people practices of a brand‑new contract Visibility, autonomy and real impact in a fast‑paced environment A supportive HR team and plenty of scope to grow, lead and innovateWhy WPS?At WPS, your ideas matter. You’ll join a collaborative, forward‑thinking team where inclusion, wellbeing and development are genuinely valued.Ready to Apply?If you’re excited to bring your HR expertise to a high‑energy new contract, apply now (and please notify your line manager before applying!).


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