Facilities Management Services

Providing facilities management services to our public and private sector customers

A growing provider of facilities management services in the UK.

With our engineering and technical excellence, we can deliver the full range of modern facilities management services, using sustainable technologies and whole-life FM solutions to provide the best value for our customers. 

Our experience in design, build and fit-out means we understand the lifecycle of different types of buildings as well as what’s required to fully optimise our customers’ single or multi-site operations. Our patented assurance compliance tool – ACT, also means the assets we managed are fully compliant and auditable within four clicks at any one time.

Five years

of zero harm recorded across the business

500+

buildings managed

£14.5m

new business won in 2023

297

employees in 2023

As well as hard facilities management services we provide integrated asset and compliance

A ROUND-THE-CLOCK SERVICE

Facilities Management services we specialise in:

  • Self-delivered ‘hard’ M&E services – we keep mechanical and electrical equipment fully functional, so you’ll never have to worry about downtime.
  • Integrated total facilities management (ITFM) services –we offer catering, cleaning, service desk, security, Computer Aided Facility Management (CAFM), and porterage services, through our trusted partners and suppliers.
  • Statutory compliance – our Assurance Compliance Tool (ACT) ensures you’ll always be confident of meeting current legislation and regulatory standards, without the need for constant site visits.
  • Integrated asset management – we take a meticulously planned, step-by-step approach to managing your assets, so your buildings are optimised, and sites always run smoothly.
  • Wider Wates Group capabilities –we can provide a range of services such as Building Information Model (BIM), fit-out and refurbishment, and environment, social, and governance (ESG) services.

Leading performance

As a leading Facilities Management company, we get to the heart of our customers’ needs by fully understanding their business operations and vision for the future; resulting in long-lasting relationships and the delivery of efficient, optimised buildings. 

Expertise

Our expertise in data security, infrastructure management, building and employee safety and wellbeing means we can help you transform your operations and run more effective and efficient buildings.

Adaptable and scalable

Having a wide range of customers across the country means we’re not only able to adapt to meet individual business needs, but we can manage projects nationally, scaling quickly to meet your requirements.

OUR PROJECTS

Learn more about our work

Collaborative ESG

A Collaborative ESG Journey

We have been delivering a range of FM services on behalf of a key client for three years. This contract has grown from an initial four sites to 32 because of our collaborative approach as a trusted FM partner.

Commercial
Twycross Zoo

Twycross Zoo

We have provided M&E, fabric maintenance, minor project works and horticulture services to Twycross since June 2016.

Sport and Leisure
West Midlands Police HQ

Facilities Management At West Midlands Police HQ

The award of our first public sector facilities management contract for West Midlands Police.

Emergency Services
3

CAREERS IN FACILITIES MANAGEMENT

Want to be part of our team?

Foot Mobile Engineer

Location: London

Job Type: Engineering

Application Deadline: 22-07-2025

FOOT MOBILE ENGINEERWates have excellent opportunity for an experienced Mobile Foot Engineer to join the team on our client's offices in Central London.ABOUT THE ROLEThe primary focus of this role will be to conduct planned preventative Mechanically, Electrically, Multi-disciplined, AC biased maintenance and reactive works to the buildings plant, equipment, and systems, as well as respond to site engineering emergencies on behalf of our clients.What is important to us is your natural communication skills to deliver high levels of customer service at all times, your ability to effectively multi-task, work to tight deadlines and problem solve on the job; whilst always promoting health & safety excellence.Having the relevant qualifications and experience for your discipline is essential for your success in this role however, what is most important to us is your effective communication skills which always enable delivery of prominent levels of customer service. You will also be confident is your proven ability to effectively multi-task, work to tight deadlines and problem solve on the job; whilst always promoting health & safety excellence.This is a terrific opportunity to progress your career as part of a talented, diverse, and supportive team.Some of the other Key Accountabilities as Mobile Foot Engineer include: Electrical or Mechanical qualification such as NVQ or City & Guilds. Ensure that Method Statements and Risk Assessments are prepared for all tasks conducted to provide safe working practices. Supervise subcontractors effectively. Record all reactive and PPM tasks accurately and in detail using report sheets and ensure signed by the client weekly. Ensure compliance with all Company policies and procedures. Good knowledge of a plant room and day to day building maintenanceWHAT WE OFFER Competitive salary Travel covered to any of our sites (subject to HMRC advisory rates) Extensive corporate benefits including, Private Medical, Pension 5% employers’ contribution, Health and Wellness programme, 22 days holidays + bank holidays and much more… Excellent range of learning and development activity to support your career progression. Industry leading family leave benefits to included 26 weeks fully paid maternity, 12 weeks fully paid paternity.To find out more about LIFE AT WATES please click on the following link https://www.wates.co.uk/careers/*Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Technical Services Manager

Location: Leeds

Job Type: Commercial

Application Deadline: 15-07-2025

We are looking for a Technical Services Manager to provide leadership and excellence in managing the operations team for one of our accounts based in Leeds, Yorkshire. We are looking for this individual to support first-class compliance and maintenance services providing leadership, management and added value to our client.The key responsibilities of this role include. • Management of supervisors and overseeing of engineering workforce delivering M&E services, Compliance and Operating Framework delivery. Supporting with the management and delivery of Extra Works and M&E Projects. • Leadership, driving and development of direct reports ensuring all mandatory training is in place with a robust succession plan in place for all roles. • Management of the Supply Chain negotiating best value and procuring in line with stretch targets whilst driving standards ensuring Construction Line compliance. Holding annual Plan Rights and regular performance reviews. • Preparation and presentation of MI reports to clients at regular KPI meetings. Key stakeholder management and delivery of high standards of client satisfaction. Develop relationships with consultants working for our client. To be successful in this role you will have highly effective management skills and be able to communicate clearly and concisely. Alongside this, you will have excellent diligence and promote ownership through to closure. We are looking for an individual with a proven solid experience in delivering high quality hard M&E services in a client-driven multi-site environment, and good working knowledge of Health & Safety Legislation.You will have a robust technical background with a professional qualification and practical experience from an Electrical background.Desirable is a BIFM qualification or equivalent, IOSH or NEBOSH certificate and experience in computer PPM management systems (e.g. Concept) WHAT WE OFFER Competitive salary Extensive corporate benefits including, Private Medical, Pension 5% employers’ contribution, Health and Wellness programme, 22 days holidays + bank holidays and much more… Excellent range of learning and development activity to support your career progression. Industry leading family leave benefits to included 26 weeks fully paid maternity, 12 weeks fully paid paternity. To find out more about LIFE AT WATES please click on the following link https://www.wates.co.uk/careers/ If you would like clarity on any of our vacancies, discuss career opportunities in strict confidence or need anything to make our recruitment process easier, please contact our In-House Recruitment Team directly or via recruitment@wates.co.uk and one of us will get in touch as soon as possible.As a responsible and inclusive employer, we are committed to equality and are proud to have been recognised for this through a range of accolades including gold accreditation with Investors in People, we are also a Disability Confident employer. Being a family owned, business means we understand and value long term relationships.

Mobile Engineer (Fabric)

Location: Leeds

Job Type: Engineering

Application Deadline: 11-07-2025

MOBILE ENGINEER (FABRIC)Here at Wates, we have a fantastic opportunity for a Mobile Engineer with a Fabric Bias to join our dedicated mobile team supporting our client based in Leeds, Yorkshire. The main objective is for you to carry out Planned Preventative Maintenance (PPM) and Reactive Maintenance in accordance with the contract requirements. To be successful in this role, you will ideally have the following: • Knowledge of mechanical and building services maintenance • Previous FM experience managing multiple sites • Strong previous experience • A qualification such as NVQ or City & Guilds. • Good knowledge of a plant room and day to day building maintenance Key Accountabilities will include: • Ensure all works are delivered in guidance of the legislation and contractual obligations and in accordance with Industry legislation• Utilise CAFM/PDA technology for real time job updates, and provide detailed/comprehensive reports on works delivered • To respond in a prompt and effective manner to all reactive maintenance issues and help desk requests associated with the mechanical systems • To respond to call outs and cover breakdowns and emergencies associated with the mechanical services aspects of the contract as required. WHAT WE OFFER Competitive salary, plus performance related reviews, opportunities for growth and advancement within the team Van, Extensive corporate benefits including, Pension, Health and Wellness programme, 22 days holidays + bank holidays and much more… Excellent range of learning and development activity to support your career progression. Industry leading family leave benefits to included 26 weeks fully paid maternity, 12 weeks fully paid paternity. To find out more about LIFE AT WATES please click on the following link https://www.wates.co.uk/careers/ Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.

Mobile Engineer (Water Hygiene)

Location: Leeds

Job Type: Engineering

Application Deadline: 11-07-2025

MOBILE ENGINEER (WATER HYGIENE)Here at Wates, we have a fantastic opportunity for a Mobile Engineer to join our dedicated mobile team supporting our client based in Leeds, Yorkshire. The main objective is for you to carry out Planned Preventative Maintenance (PPM) and Reactive Maintenance in accordance with the contract requirements. To be successful in this role, you will ideally have the following: • Knowledge of mechanical and building services maintenance • Previous FM experience managing multiple sites • Strong water hygiene Experience • A qualification such as NVQ or City & Guilds. • Good knowledge of a plant room and day to day building maintenance Key Accountabilities will include: • Ensure all works are delivered in guidance of the legislation and contractual obligations and in accordance with Industry legislation• Utilise CAFM/PDA technology for real time job updates, and provide detailed/comprehensive reports on works delivered • To respond in a prompt and effective manner to all reactive maintenance issues and help desk requests associated with the mechanical systems • To respond to call outs and cover breakdowns and emergencies associated with the mechanical services aspects of the contract as required. WHAT WE OFFER Competitive salary, plus performance related reviews, opportunities for growth and advancement within the team Van, Extensive corporate benefits including, Pension, Health and Wellness programme, 22 days holidays + bank holidays and much more… Excellent range of learning and development activity to support your career progression. Industry leading family leave benefits to included 26 weeks fully paid maternity, 12 weeks fully paid paternity. To find out more about LIFE AT WATES please click on the following link https://www.wates.co.uk/careers/ Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.

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