Facilities Management Services

Account Manager

Account Manager Location: Saffron Walden About the Role WPS have an exciting opportunity for a technically strong Account Manager to lead and develop our operational delivery for a key client. Based in Saffron Walden, you will provide operational leadership, technical management, commercial oversight, and exceptional service standards across a diverse environment. We’re looking for a confident leader with experience managing multidisciplinary teams, ensuring compliance, driving performance, and delivering highquality hard FM services. This is an excellent opportunity for someone who thrives in a dynamic environment and wants to further their career within a supportive and ambitious organisation. Key Responsibilities As an Account Manager, you will: Lead, motivate and inspire the Wates FM team to deliver firstclass hard M&E and fabric service provision Provide visible leadership and build strong partnerships with key client stakeholders Ensure full compliance with statutory, quality, safety, environmental and Wates standards, promoting a Zero Harm culture Drive commercial best practice, managing budgets, P&L performance and ensuring contractual KPIs/SLAs are met Manage external specialists and suppliers to ensure performance, reporting accuracy and value for money Lead change management initiatives and present confidently to senior management, clients and internal teams About You We’re looking for someone who brings: Experience in a similar FM or transferable environment, ideally managing multidiverse technical teams Recognised technical qualification and IOSH (or equivalent) Strong financial and commercial acumen with proven P&L management experience Excellent interpersonal, communication and problemsolving skills Ability to build strong client relationships and lead teams through change Confidence in presenting complex information to senior stakeholders This is a fantastic opportunity to be part of a talented and supportive team that will help you grow and progress your career. What We Offer Competitive salary Travel costs covered to any Wates sites (HMRC advisory rates apply) Outstanding learning and development opportunities Industryleading family leave policies (26 weeks fully paid maternity, 8 weeks fully paid paternity) Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Resident Engineer

Resident Engineer Location: Think Park, ManchesterWe are looking for a proactive and skilled Resident Engineer to join our team based at Think Park, Manchester. In this role, you’ll provide on-site engineering support, ensuring the safe, efficient, and high‑quality delivery of maintenance and repairs across the estate.What you’ll do: Deliver reactive and planned maintenance Carry out diagnostics, repairs, and minor installations Ensure compliance with health & safety standards Provide an excellent service to our client and site usersWhat we’re looking for: Relevant engineering/maintenance background Strong problem‑solving skills Customer-focused approach Ability to work independently on a busy, dynamic siteIf you’re a reliable engineer who takes pride in delivering quality work, we’d love to hear from you.Apply now to join the WPS team at Think Park!Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Assistant Facilities Manager

Assistant Facilities ManagerLocation: GlasgowContract Type: PermanentHours: Full-timeAbout the RoleWPS is looking for a proactive and organised Assistant Facilities Manager to join our team in Glasgow. This is an exciting opportunity for an ambitious individual looking to develop their career in facilities management while supporting the delivery of high‑quality FM services across a diverse and busy estate.Working closely with the Facilities Manager, you will help oversee day‑to‑day operations, support compliance activities, coordinate contractors, and ensure service standards are consistently met. This role is ideal for someone who thrives in a fast‑paced environment, enjoys problem‑solving, and is committed to excellent customer service.Key Responsibilities Support the Facilities Manager with the daily running of FM operations across the site. Assist in the management of planned preventative maintenance (PPM) and reactive works. Coordinate contractors and ensure all work meets agreed standards, safety requirements, and compliance obligations. Carry out regular site inspections, ensuring issues are identified, reported, and resolved promptly. Support health & safety activities, including permit management, documentation, toolbox talks, and incident reporting. Maintain accurate records, logs, and FM documentation using CAFM or job management systems. Help monitor performance of suppliers and contractors, ensuring KPIs and SLAs are met. Build strong working relationships with clients, internal teams, contractors, and stakeholders. Assist in preparing reports, updates, and performance summaries for internal and client review. Support small works, minor projects, and improvement initiatives on site.Essential Skills & Experience Experience in a facilities, building management, or maintenance support role. Strong organisational skills with the ability to manage multiple tasks and priorities. Good understanding of health & safety requirements within FM environments. Confident communicator with excellent customer service skills. Ability to work effectively both independently and as part of a team. Competent using IT systems, including CAFM platforms, Microsoft Office, and digital reporting tools.Desirable Qualifications IOSH Managing Safely or equivalent. Facilities management qualification (e.g., IWFM Level 3 or similar). Experience supporting technical teams, contractors, or maintenance projects. Knowledge of compliance standards such as fire safety, legionella, or building fabric management.Personal Attributes Professional, reliable, and proactive. Problem‑solver with strong attention to detail. Able to remain calm and organised under pressure. Strong relationship builder with a customer-first approach. Keen to learn, develop and progress within facilities management.Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Project Manager

Project ManagerLocation: LeedsReports To: Head of ProjectsAbout the OpportunityWe are looking for a proactive and experienced Project Manager to support the delivery of key projects for one of our major clients in Leeds.In this role, you will lead projects from initial feasibility right through to final handover, ensuring all activities are delivered on time, within scope, and aligned to our quality and compliance standards. You will be at the heart of planning, coordination, communication, and governance—working closely with operational leaders, technical specialists, and client stakeholders.We are seeking someone with excellent organisational skills, a strong grasp of risk and change management, and the confidence to drive projects forward in a business‑critical environment.Key Responsibilities Develop and manage all project documentation, from initial scopes to completion records. Produce and maintain detailed project programmes, timelines, and resource schedules. Lead progress reporting, chair status meetings, and keep senior stakeholders informed. Identify risks, issues, and potential delays, implementing mitigation strategies early. Coordinate with operational teams on change management activities and business impacts. Ensure all project deliverables meet agreed quality, compliance, and acceptance standards. Support decision‑making by providing clear, structured reports, documentation, and forecasts. Manage project close‑out activities, including lessons‑learned reviews and final reporting. Use appropriate project management tools such as Gantt charts, spreadsheets, and system‑based workflows. Maintain clear, professional communication with clients, colleagues, and suppliers.Essential Qualifications Project Management qualification (Prince2). IOSH membership or equivalent safety qualification.Desirable Qualifications Experience using CAFM platforms and reporting systems. Relevant technical training such as: City & Guilds in Electrical/Electronic or Mechanical disciplines NVQ Level 2–3 (Electrical/Mechanical) 18th Edition Electrical qualification Engineering or technical apprenticeship background.Essential Experience Experience in a management‑level project role within a business‑critical environment. Strong capability in planning, forecasting, and coordinating complex project activity. Proven experience in risk management and producing clear, structured project documentation. Experience leading engineering‑related or technical projects. Ability to deliver to strict deadlines while maintaining high documentation standards. Confident chairing meetings and keeping discussions on track.Desirable Experience Experience in a critical or high‑stakes operational environment. Knowledge of Microsoft Project and wider Microsoft Office tools. Experience managing business systems and reporting processes. Exposure to transformation or change‑led programmes. CAFM/reporting system experience.Skills & Personal Attributes Strong communicator with excellent written and verbal skills. Client‑focused with a professional and confident manner. Highly organised with the ability to prioritise effectively. Adaptable, calm under pressure, and solutions‑driven. Strong attention to detail and documentation accuracy. Reliable, results‑oriented, and committed to high standards.Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting