Facilities Management Services

Contract Support Administrator

Contract Support AdministratorLocation: Milton KeynesContract: Permanent ¦ Full‑time We are looking for a highly organised and proactive Contract Support Administrator to join our team in Milton Keynes. This role is ideal for someone who thrives in a busy environment, enjoys supporting both operational teams and clients, and takes pride in delivering exceptional customer service and administrative accuracy.🗂️ About the RoleAs a Contract Support Administrator, you will play a key role in the smooth running of our contracts and day‑to‑day operations. Responsibilities include: Providing comprehensive administrative support to the contract and operational teams Managing documentation, reports, scheduling, and compliance records Liaising with engineers, supervisors, suppliers, and clients to ensure smooth workflows Raising purchase orders, processing invoices, and supporting financial reporting Ensuring all systems, logs, and contract information are kept accurate and up to date Supporting the mobilisation and ongoing management of maintenance and FM contracts Coordinating planned and reactive works and updating status information in real time Maintaining strong working relationships with internal teams and external partners Supporting KPI reporting, governance activities, and contract performance reviews🤝 What We’re Looking ForWe’d love to hear from candidates who are:Essential: Experienced in administration, ideally within facilities management, engineering, or a service‑led environment Highly organised with excellent attention to detail Confident with IT systems (Outlook, Excel, Word; CAFM experience beneficial) Strong communicators with the ability to build relationships at all levels Comfortable working in a fast‑paced environment with shifting priorities Customer‑focused with a positive, solution‑driven attitudeDesirable: Experience supporting contracts, engineering teams, or FM operations Strong numeracy and experience supporting invoicing and financial processes Previous use of CAFM, P2P or compliance systems🌟 What You’ll Bring A proactive, can‑do approach Strong teamwork and a supportive attitude Ability to manage multiple tasks efficiently Commitment to delivering an excellent serviceGiven the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Account Manager

ACCOUNT MANAGER Wates have excellent opportunity for a technically strong Account Manager to provide operational leadership, technical management, added value and development of our unique client based in Southampton. ABOUT THE ROLE We are looking for an Account Manager with experience of working in transferable environment, with strong demonstrable experience of in leading people with experience of managing a multi-diverse team. With a recognised technical qualification and membership to the Institute of Safety and Health (IOSH) or equivalent, coupled with solid financial / commercial acumen with experience of running a P&L and ensuring budget is achieved. To be successful in the role you will have strong interpersonal, problem solving and change management skills, and be someone who can demonstrate the ability to balance the integration of the requirements and terms of policies and procedures with those of the client and make effective and persuasive presentations on complex topics to employees, clients, Senior management. This is a terrific opportunity to progress your career as part of a talented, diverse, and supportive team. Some of the other Key Accountabilities as Account Manager include: Lead and motivate the WPS team by example and deliver excellence and first class sustainable hard M&E and Fabric service provisions. Provide visible leadership and liase effectively and nurture the relationships with the key client stakeholders. To ensure compliance with all statutory, safety, quality, environmental, security and relevant Wates Professional Standards, creating a Zero Harm culture. Ensuring targets are maintained by the timely upload of compliance certification onto ACT. (Assurance Compliance Tool) Responsible for implementing and safeguarding best practice for commercial activity relating to contract management and managing specialists and suppliers to ensure dynamic MI reporting and that KPI/SLA targets are delivered. WHAT WE OFFER Competitive salary Travel covered to any of our sites (subject to HMRC advisory rates) Extensive corporate benefits including, Private Medical, Pension 5% employers’ contribution, Health and Wellness programme, 22 days holidays + bank holidays and much more… Excellent range of learning and development activity to support your career progression. Industry leading family leave benefits to included 26 weeks fully paid maternity, 8 weeks fully paid paternity. To find out more about LIFE AT WATES please click on the following link https://www.wates.co.uk/careers/ We are always looking for a variety of new talent to join our teams, to help us grow and innovate as a business. Although you may not have all the skills listed, many of them may be transferable to other roles within the WATES Group. If you would like clarity on any of our vacancies, discuss career opportunities in strict confidence or need anything to make our recruitment process easier, please contact our In-House Recruitment Team directly or via recruitment@wates.co.uk and one of us will get in touch as soon as possible. As a responsible and inclusive employer, we are committed to equality and are proud to have been recognised for this through a range of accolades including gold accreditation with Investors in People, we are also a Disability Confident employer. Being a family owned, business means we understand and value long term relationships. Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Assistant Facilities Manager

Assistant Facilities ManagerLocation: Cambridgeshire We are looking for a proactive and technically confident Assistant Facilities Manager to support the safe, efficient, and compliant operation of our facilities in Cambridgeshire. This is a key role for someone who can confidently manage contractor activities, support compliance processes, and contribute to the smooth running of a busy, multi‑stakeholder environment.🔧 About the RoleAs Assistant Facilities Manager, you will: Support the Facilities Manager with the delivery of day‑to‑day facilities operations. Assist in reviewing, authorising and managing permits‑to‑work and associated documentation. Ensure contractors are fully inducted, authorised, and working in line with WPS Health & Safety and CDM requirements. Act as a key liaison between Facilities, contractors, and internal stakeholders. Monitor site activities, ensuring safe working practices and high standards of performance. Help maintain FM and permit systems, ensuring information is accurate and up to date. Support audits, inspections, compliance checks, and reporting activities. Suggest improvements to FM processes, systems, and ways of working. Maintain site plans and ensure visibility of all live works and areas of activity.🤝 What We’re Looking ForEssential: Background in Facilities Management, Engineering, Construction, or M&E. Working knowledge of UK Health & Safety legislation and CDM. Strong IT skills (Outlook, Excel, Word; experience with FM or permit systems desirable). Confident communicator able to engage with contractors, colleagues, and senior stakeholders. Experience supporting maintenance, compliance, or project activities. Ability to challenge unsafe practices or incomplete documentation confidently and professionally.Desirable: Health & Safety qualifications (NEBOSH, IOSH, or similar). Experience carrying out H&S audits or compliance reviews. Formal technical qualification (Engineering/Construction/M&E). Experience as an Authorised Person in any permit‑related area (e.g., hot work, LOTO, working at height, confined spaces). Membership of a relevant professional body (IOSH/APs/CIOB/RICS). Experience managing multiple works or projects in a live operational environment.🌟 What You’ll Bring Strong communication and collaborative working style Leadership capability and confidence to influence contractors and stakeholders Innovative mindset with a focus on continuous improvement Results‑driven approach with high personal integrityGiven the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Facilities Manager

Facilities ManagerLocation: Cambridgeshire We are seeking an experienced and proactive Facilities Manager to lead the safe, efficient and compliant delivery of facilities operations across our site in Cambridgeshire.This is a high‑impact role responsible for managing contractor activities, overseeing compliance processes, and driving a strong health & safety culture while ensuring maintenance and project works are delivered on time and to the highest standards.🔧 About the RoleAs Facilities Manager, you will take ownership of site compliance, contractor governance and operational delivery, including: Leading and managing the facilities function, ensuring smooth day‑to‑day operations across the site. Overseeing the preparation, review, authorisation and monitoring of permits‑to‑work and associated compliance documentation. Ensuring contractors are properly inducted, authorised and working in line with WPS Health & Safety, CDM and statutory requirements. Acting as the primary liaison between contractors, FM teams and internal stakeholders. Monitoring on‑site works to ensure safety, quality and performance standards are met, including sub‑contractor activity. Managing electronic FM or permit‑to‑work systems, ensuring accurate data, uptime and accessibility. Leading reviews of documentation (RAMS, CPP, and safety plans) to confirm suitability and sufficiency before works commence. Conducting or overseeing audits, inspections and performance checks, identifying trends and areas for improvement. Maintaining up‑to‑date site plans, highlighting all live works, access restrictions and high‑risk areas. Driving continuous improvement across systems, processes and contractor onboarding. Supporting the successful delivery of maintenance and project works, ensuring safe, timely and cost‑effective outcomes. Playing a key role in achieving FM KPIs and ensuring the site remains compliant, efficient and well‑managed.🤝 What We’re Looking ForEssential: Background in Engineering, Construction, M&E or Facilities Management with experience managing permit‑to‑work or compliance processes. Strong knowledge of UK Health & Safety legislation and CDM. Proven experience with Quality, Safety, Health & Environmental systems. Strong understanding of statutory compliance, regulations and standards. Confident IT skills (Outlook, Excel, Word) with experience of document management or permit systems (e.g., Aconex, Buzzsaw, or similar). Experience managing both large and small‑scale FM or construction projects. Strong organisational, leadership and motivational skills. Experience conducting audits, inspections or health & safety reviews. NEBOSH General/Construction Certificate (or similar).Desirable: Formal qualification in Engineering, Construction or an M&E discipline. Authorised Person experience in areas such as: hot works, confined spaces, electrical, LOTO, working at height, pressure systems, etc. Membership of IOSH, APS, CIOB, RICS or another relevant professional body.🌟 What You’ll Bring Clear, confident communication skills across all levels. Strong collaboration and relationship‑building capability. Leadership presence with the ability to influence and guide contractors and internal teams. Innovative mindset and comfort challenging unsafe or non‑compliant practices. Results‑driven approach with integrity, professionalism and attention to detail. A personable, solutions‑focused attitude with a “can‑do” approach to teamwork.Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting