Facilities Management Services

Support Services Operations Manager

Support Services Operations Manager📍 Manchester ¦ 🏢 WPS ¦ 🕒 Full-TimeAre you ready to lead and inspire operational excellence across support services?WPS is seeking a dynamic and driven Support Services Operations Manager to join our Manchester-based team. This is a pivotal role supporting our Business Support Services function, ensuring the seamless delivery of facilities management and operational support across our portfolio.Key Responsibilities Lead and manage the day-to-day operations of support services within FM, ensuring high standards of service delivery. Collaborate closely with Business Support Services to drive continuous improvement and operational efficiency. Oversee compliance, health & safety, and quality assurance across all support functions. Manage budgets, resources, and performance metrics to meet strategic objectives. Build strong relationships with internal stakeholders and external partners to enhance service outcomes.What We’re Looking For Proven experience in operations management within facilities management or a related support services environment. Strong leadership and people management skills. Excellent communication and stakeholder engagement abilities. A proactive, solutions-focused mindset with a passion for service excellence. Knowledge of compliance and regulatory standards in FM.Why Join Wates?At Wates, we’re committed to creating a supportive and inclusive workplace where everyone can thrive. You’ll be part of a forward-thinking team that values innovation, collaboration, and personal development.Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Project Delivery Lead FM

PROJECT DELIVERY LEAD Wates have terrific opportunity for a Project Delivery Lead to join our team covering London and the South East and the need to on occasions support with other projects across the UK. ABOUT THE ROLE As the Project Delivery Lead you will work with the FM Project Manager and commercial team, and the wider Wates FM business to deliver projects of differing in value and complexity, ensuring projects are delivered to the highest possible standards of safety and quality and compliance to our Wates Operating standards. We are looking for a Project Delivery Lead with strong demonstrable experience of leading a team with history of successful delivery of projects up to £2m in value. Sound understanding of construction phase H&S, Business-Critical systems, and Change Management Procedures with SMSTS, First AID, Membership to the Institute of Safety and Health (IOSH) or equivalent, NVQ Level 2-3 in Electrical or Mechanical Discipline. To be successful in the role you will have strong interpersonal, problem solving and site management skills, be someone who can demonstrate the ability to plan, monitor & manage the business functions and project delivery whilst aligning the delivery of the overall business strategy. Some of the other Key Accountabilities as Project Delivery Lead include: Own and lead all aspects of the project like planning, monitoring, coordination, controlling processes, summarising progress of the project and setting deadlines for completion of the project. Produce project documentation & feasibility to completion in line with Wates FM and Clients requirement and agree documentation format with Client Account Representative and support services function. Undertake regular project progress update and collaborate closely with the operational team for any change management requirements like plant down time etc. Defining acceptance criteria or collaborating with specialists to define acceptance criteria for project deliverables and works towards achieving stakeholder acceptance of deliverables. Lead regular client meetings with project progress status and updates. WHAT WE OFFER Competitive salary Travel covered to any of our sites (subject to HMRC advisory rates) Extensive corporate benefits including, Private Medical, Pension 5% employers’ contribution, Health and Wellness programme, 22 days holidays + bank holidays and much more… Excellent range of learning and development activity to support your career progression. Industry leading family leave benefits to included 26 weeks fully paid maternity, 8 weeks fully paid paternity. To find out more about LIFE AT WATES please click on the following link https://www.wates.co.uk/careers/ Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Multi Skilled Engineer

🛠️ Multi-Skilled Shift Engineer📍 Location: Chiswick, London📅 Contract Type: Full-time, Permanent🔧 About the RoleWe are seeking a versatile and experienced Multi-Skilled Shift Engineer to join our dedicated FM WPS team at Discovery Channel in Chiswick. This role involves delivering both planned and reactive maintenance across a high-profile site, with a strong focus on building systems performance, energy efficiency, and compliance with health and safety standards.🗂️ Key Responsibilities🔹 Respond to and complete help desk tasks (planned and reactive) within agreed timeframes, ensuring accurate reporting and handover to the Supervisor🔹 Carry out first-line maintenance on all mechanical and electrical plant, including pumps, motors, drives, AHUs, LV switchgear, PLCs, and SCADA systems🔹 Perform general building fabric repairs and minor plumbing tasks as required🔹 Monitor and optimise building systems to ensure efficient operation and continuous improvement, with a focus on sustainability🔹 Operate and maintain building services systems in line with site procedures and statutory regulations🔹 Occasionally support other sites as required👤 What We’re Looking For✅ Proven experience in a multi-skilled engineering role within facilities or building services✅ Recognised qualifications in either electrical or mechanical disciplines, with additional skills in general maintenance or building fabric✅ IOSH Working Safely certification (or willingness to obtain)✅ Strong communication and interpersonal skills, with a commitment to high standards and quality assurance✅ Ability to work effectively within a continental shift rotaℹ️ Additional Information📌 This role is based on a single site, with occasional travel to other locations📌 Successful candidates will be required to undergo a Basic DBS check and may be subject to additional pre-employment vetting depending on the nature of the role📌 We assess applicants with criminal convictions on a case-by-case basis and do not discriminate based on disclosed informationGiven the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Apply Now:If you're a qualified Electrical/Mechanical Engineer looking for a dynamic role in a prestigious environment, we’d love to hear from you. Join Wates Property Services and help us deliver excellence at Discovery Channel.

Shift Engineer

⚡ Shift Engineer – Discovery Channel, Chiswick📍 Location: Chiswick, London📅 Contract Type: Full-time, Permanent (Shift)🛠️ About the RoleWe are seeking a skilled and proactive Shift Engineer to join our dedicated FM WPS team at Discovery Channel in Chiswick. This role involves delivering both planned and reactive maintenance across a high-profile site, with a strong focus on building systems performance, energy efficiency, and compliance with health and safety standards.🔧 Key Responsibilities🔹 Respond to and complete help desk tasks (planned and reactive) within agreed timeframes, ensuring accurate reporting and handover to the Supervisor🔹 Carry out first-line maintenance on all mechanical and electrical plant, including pumps, motors, drives, AHUs, LV switchgear, PLCs, and SCADA systems🔹 Monitor and optimise building systems to ensure efficient operation and continuous improvement, with a focus on sustainability🔹 Operate and maintain building services systems in line with site procedures and statutory regulations🔹 Occasionally support other sites as required👤 What We’re Looking For✅ Proven experience in a similar electrical engineering role within facilities or building services✅ Up-to-date electrical qualifications and a solid understanding of statutory regulations and industry codes of practice✅ IOSH Working Safely certification (or willingness to obtain)✅ Strong communication and interpersonal skills, with a commitment to high standards and quality assurance✅ Ability to work effectively within a continental shift rotaℹ️ Additional Information📌 This role is based on a single site, with occasional travel to other locations📌 We assess applicants with criminal convictions on a case-by-case basis and do not discriminate based on disclosed informationGiven the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Apply Now:If you're a qualified Electrical/Mechanical Engineer looking for a dynamic role in a prestigious environment, we’d love to hear from you. Join Wates Property Services and help us deliver excellence at Discovery Channel.