RELATED SERVICES
Facilities Management Services
A growing provider of facilities management services in the UK.
With our engineering and technical excellence, we can deliver the full range of modern facilities management services, using sustainable technologies and whole-life FM solutions to provide the best value for our customers.
Our experience in design, build and fit-out means we understand the lifecycle of different types of buildings as well as what’s required to fully optimise our customers’ single or multi-site operations. Our patented assurance compliance tool – ACT, also means the assets we managed are fully compliant and auditable within four clicks at any one time.
of zero harm recorded across the business
buildings managed
new business won in 2023
employees in 2023

A ROUND-THE-CLOCK SERVICE
Facilities Management services we specialise in:
- Self-delivered ‘hard’ M&E services – we keep mechanical and electrical equipment fully functional, so you’ll never have to worry about downtime.
- Integrated total facilities management (ITFM) services –we offer catering, cleaning, service desk, security, Computer Aided Facility Management (CAFM), and porterage services, through our trusted partners and suppliers.
- Statutory compliance – our Assurance Compliance Tool (ACT) ensures you’ll always be confident of meeting current legislation and regulatory standards, without the need for constant site visits.
- Integrated asset management – we take a meticulously planned, step-by-step approach to managing your assets, so your buildings are optimised, and sites always run smoothly.
- Wider Wates Group capabilities –we can provide a range of services such as Building Information Model (BIM), fit-out and refurbishment, and environment, social, and governance (ESG) services.
Leading performance
As a leading Facilities Management company, we get to the heart of our customers’ needs by fully understanding their business operations and vision for the future; resulting in long-lasting relationships and the delivery of efficient, optimised buildings.
Expertise
Our expertise in data security, infrastructure management, building and employee safety and wellbeing means we can help you transform your operations and run more effective and efficient buildings.
Adaptable and scalable
Having a wide range of customers across the country means we’re not only able to adapt to meet individual business needs, but we can manage projects nationally, scaling quickly to meet your requirements.
OUR PROJECTS
Learn more about our work
A Collaborative ESG Journey
We have been delivering a range of FM services on behalf of a key client for three years. This contract has grown from an initial four sites to 32 because of our collaborative approach as a trusted FM partner.
Commercial
Twycross Zoo
We have provided M&E, fabric maintenance, minor project works and horticulture services to Twycross since June 2016.
Sport and Leisure
Facilities Management At West Midlands Police HQ
The award of our first public sector facilities management contract for West Midlands Police.
Emergency ServicesGet in touch with the team
CAREERS IN FACILITIES MANAGEMENT
Want to be part of our team?
Business Administrator Apprentice – Level 3
Location: Manchester
Job Type: Clerical & Administration
Application Deadline: 10-03-2026
We're looking for motivated, and enthusiastic individuals from all backgrounds to join our Wates family.About the roleOur Business Administration Apprenticeship will provide you with a full understanding of Facilities Management administration.As a Business Administration Apprentice, you will have the opportunity to work both independently and as part of our energetic team.Your Responsibilities Responsibilities include but are not limited to the below: Raise Purchase Orders for supplier attendance and ordering materials. Supporting the Contract team with financial administration Assist Contract Support with monthly invoicing. Preparing clear and accurate reports Working with the management team to ensure supplier invoices are approved in a timely manner. Providing occasional cover on the site’s FM Helpdesk which includes: Raising Work Orders on client CAFM system. Communicating with building user, engineers and contractors regarding task progress and completion. Keeping the CAFM system updated throughout work order lifespan – uploading documents, applying correct status, and adding helpful notes. Managing emails and phone calls within agreed service level agreements. Scheduling contractors. About you To thrive on this programme, you’ll bring: An interest in building a career in the built environment Enthusiasm for learning and developing new skills A curious mindset and willingness to ask questions Dependable and professional in approach The ability to solve problems and think logically Strong organisational and time management skills Prioritising tasks to meet agreed deadlinesQualifications To be considered for this apprenticeship you will need to have achieved a Grade 4 or C and above in Maths and English You must not hold an existing qualification at the same or higher level than this apprenticeship in a similar subject.Roles may close before the deadline if we receive a high volume of applications.Our Commitment to inclusion We actively encourage applications from people of all backgrounds.We're especially keen to hear from individuals who are underrepresented in the construction sector – including women, people from ethnic minority communities and people with disabilities. If you have a disability or require any reasonable adjustments during the recruitment process, please let us know – we’re here to support you.
Technical Services Manager
Location: Finsbury Park
Job Type: Engineering
Application Deadline: 13-02-2026
Technical Services Manager – London (JLL)WPS is seeking an experienced and proactive Technical Services Manager to lead the delivery of hard FM services across a prestigious JLL-managed portfolio in London. This is an exceptional opportunity for a technically strong leader who can drive compliance, optimise asset performance and ensure industry‑leading service delivery.About the RoleAs Technical Services Manager, you will take ownership of all mechanical, electrical and building fabric maintenance, ensuring statutory and contractual compliance while maintaining a safe, high‑performing environment for our client. You will lead both in‑house engineers and specialist supply chain partners, ensuring planned, reactive and project works are delivered efficiently, safely and to Wates and JLL standards.You’ll act as the primary technical point of contact, providing expert guidance, managing risks, supporting lifecycle planning and developing strong stakeholder relationships across the estate.Key Responsibilities Lead and manage the delivery of technical FM services across the London portfolio Ensure full statutory and regulatory compliance, embedding a Zero Harm culture Provide technical expertise on M&E systems, asset performance and lifecycle planning Oversee PPM, reactive works and minor projects, ensuring quality and cost efficiency Manage and develop engineering teams and specialist contractors Drive continuous improvement through data, reporting and performance insights Build and maintain strong relationships with JLL stakeholders, tenants and suppliers Support budget planning, cost control and commercial management activitiesAbout You Strong background in M&E, building services or technical FM Recognised engineering qualification (e.g., Electrical/Mechanical City & Guilds, HNC/HND) Proven experience managing technical services in a commercial FM environment Skilled in leading engineering teams and managing specialist contractors Excellent understanding of compliance, asset management and risk control Confident communicator who can influence stakeholders and present technical information clearly Organised, solutions‑focused and committed to delivering high standardsWhat We Offer Competitive salary and benefits package Travel covered across sites (subject to HMRC guidelines) Pension, private medical, wellbeing programmes and additional corporate benefits 22 days annual leave plus bank holidays Ongoing learning, development and career progression within Wates Industry‑leading family leave policies Supportive, inclusive and forward‑thinking environmentGiven the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting
Shift Maintenance Engineer
Location: Leeds
Job Type: Engineering
Application Deadline: 27-03-2026
Shift Maintenance Engineer Location: Leeds WPS is looking for a skilled Shift Maintenance Engineer with a plumbing bias to join our team in Leeds. This is a fantastic opportunity for an experienced maintenance professional to play a key role in delivering high‑quality repairs, maintenance, and compliance services across our property portfolio.About the RoleAs a Shift Maintenance Engineer, you will be responsible for carrying out a range of planned and reactive maintenance tasks, with a focus on plumbing and associated building services. Working as part of a dedicated engineering team, you’ll ensure that our properties remain safe, compliant, and fit for purpose around the clock.Key Responsibilities Undertake PPM and reactive plumbing maintenance, including pipework repairs, drainage, leak investigation, replacement of components, and general plumbing systems upkeep. Support wider engineering tasks across electrical, mechanical, and fabric maintenance where competent. Diagnose faults efficiently and implement effective solutions to maintain service continuity. Respond to emergency call-outs as part of the shift rota. Ensure works are completed to industry standards and comply with all relevant legislation. Maintain accurate records of work completed via handheld devices or job management systems. Provide excellent customer service and communicate clearly with colleagues, clients, and residents.About YouWe’re looking for someone who is proactive, reliable, and confident in their trade. You should be able to work independently as well as part of a team in a busy, shift-based environment.Essential skills & qualifications: NVQ Level 2 or 3 in Plumbing (or equivalent qualification). Proven experience in plumbing maintenance, ideally within housing, facilities, or building services. Strong fault‑finding and problem‑solving skills. A positive, customer‑focused approach. Full UK driving licence (if applicable to contract).Desirable: Experience working in a shift environment Additional multi‑skilled capabilities (basic electrical, mechanical, or fabric skills) Knowledge of compliance and safety regulations within maintenance environmentsWhat We Offer Competitive salary + benefits Opportunities for progression and professional development Supportive team environment within a reputable, national organisation Training and upskilling opportunities through Wates GroupGiven the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting
Mobile Foot Engineer Central London
Location: London
Job Type: Engineering
Application Deadline: 31-03-2026
Foot Mobile – Electrical EngineerLocation: Central LondonHours: Monday to Friday, 08:00 – 17:00Reports To: Mobile Team LeadContract Type: Permanent, Full-TimeRole OverviewWe are seeking a skilled and proactive Foot Mobile Electrical Engineer to join our London-based maintenance team. The successful candidate will be responsible for carrying out electrical repairs, small works, and maintenance across a portfolio of commercial sites. This is a hands-on role for an experienced engineer who takes pride in delivering high-quality work and reliable service.Key Responsibilities Carry out electrical fault finding, repairs, and small installation works across multiple client sites. Perform emergency lighting repairs and testing, ensuring systems meet statutory and company compliance standards. Support wider building services operations, assisting with general electrical maintenance when required. Record all work and asset information accurately via the CAFM system (elogs) — full training will be provided. Ensure all electrical work complies with current IET wiring regulations (BS 7671). Diagnose and rectify faults in a timely and efficient manner to minimise downtime. Communicate effectively with clients and team members, maintaining a professional approach at all times. Follow company health, safety, and environmental procedures.Skills & Experience Required Fully qualified Electrician – NVQ Level 3 or equivalent. 18th Edition Wiring Regulations essential & Part 1 & Part 2 (Electrical Installation) Proven experience within commercial building services maintenance. Strong fault-finding and problem-solving skills. Ability to work independently and manage workload effectively. Good IT literacy; familiarity with CAFM systems beneficial (training provided). Excellent communication and interpersonal skills.Additional Information No callout rota required. Opportunities for overtime and additional works. Company uniform and training provided. Excellent opportunity for career growth within a supportive and professional team.Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting
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