Facilities Management Services

Resident Engineer

Resident Engineer (Electrical Bias)WPS ¦ BirkenheadWe have an excellent opportunity for an experienced Resident Engineer (Electrical Bias) to join our team based at Millers Quay, a prestigious waterfront residential development in Birkenhead.The site consists of six high‑rise apartment blocks (circa 500 apartments), along with a gym and pavilion, and requires a dedicated on‑site engineer to support the day‑to‑day operation and maintenance of building services.About the RoleAs Resident Engineer, you will be responsible for the planned preventative maintenance (PPM) and reactive maintenance of electrical and associated building services, as well as responding to engineering emergencies on site.You will take ownership of the day‑to‑day M&E activity, ensuring works are completed safely, efficiently and to a high standard. Strong time management, problem‑solving skills and the ability to work independently are essential in this role.Key Responsibilities Carry out PPM and reactive maintenance across electrical systems and building services Respond to site engineering emergencies in a timely and professional manner Manage and maintain the day‑to‑day running of M&E tasks on site Use the client’s CAFM system to accept and manage jobs, ensuring SLAs are met and paperwork is uploaded Supervise subcontractors, ensuring RAMS are reviewed, approved and followed Liaise effectively with the client’s site management team, helpdesk and other engineers Ensure all works are delivered in line with company policies, procedures and health & safety standards Carry out basic fire door inspections (training provided) Undertake basic plumbing and fabric works where requiredAbout You Electrically qualified with C&G Level 3 and 18th Edition Experience working in a resident / site‑based engineering role or similar FM environment Basic knowledge of domestic plumbing and fabric works is advantageous Confident multitasking, working to deadlines and problem solving on the job Strong communication skills with the ability to liaise professionally with clients and colleagues Comfortable using Microsoft Excel, Word and Outlook CAFM experience desirable but not essential – full training provided Committed to promoting health & safety excellence in line with Wates’ Zero Harm cultureWhat We Offer Competitive salary On‑call rota with overtime available PPE, tools and uniform provided Employee Assistance Programme (EAP) Employee discounts with a wide range of brands Pension with 5% employer contribution Health and wellbeing programme 22 days annual leave plus bank holidays Excellent learning and development opportunities Industry‑leading family leave, including 26 weeks fully paid maternity and 8 weeks fully paid paternityGiven the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Resident Engineer

Resident Engineer (WPS) ¦ The Bentall Centre, Kingston upon ThamesWe have an excellent opportunity for an experienced Resident Engineer (Electrical Bias) to join our on‑site team at The Bentall Centre, a major retail and leisure destination in Kingston upon Thames.This is a resident role supporting a busy, customer‑facing environment, requiring a proactive and professional engineer to ensure the safe, efficient operation of building services.About the RoleAs the Resident Engineer, you will be responsible for carrying out planned preventative maintenance (PPM) and reactive maintenance across electrical systems and associated building services, as well as responding to site engineering issues and emergencies.You will take ownership of the day‑to‑day M&E activity on site, working closely with the client, helpdesk and wider WPS team. Strong time management, communication skills and a solutions‑focused approach are essential in this fast‑paced retail environment.Key Responsibilities Carry out PPM and reactive maintenance across electrical and building services systems Respond promptly to site engineering faults and emergencies Manage and prioritise daily M&E tasks to ensure continuity of service Use the client’s CAFM system to accept and manage jobs, ensuring SLAs are met and updates are provided Supervise subcontractors, ensuring RAMS are reviewed, approved and adhered to Liaise professionally with the client’s site management team, retailers, helpdesk and colleagues Ensure all works comply with company policies, statutory requirements and health & safety standards Promote and uphold Wates’ Zero Harm culture at all times Undertake basic fire door inspections (training provided) Carry out basic plumbing and fabric tasks where requiredAbout You Electrically qualified with C&G Level 3 and 18th Edition Experience working in a resident / site‑based engineering role, ideally within retail, commercial or FM environments Basic knowledge of plumbing and fabric works is advantageous Confident working independently, multitasking and meeting deadlines Strong problem‑solving skills with a proactive attitude Effective communicator, comfortable liaising with clients and stakeholders IT literate, with experience using Microsoft Excel, Word and Outlook CAFM experience desirable but not essential – full training providedWhat We Offer Competitive salary On‑call rota, with overtime available PPE, tools and uniform provided Option to buy up to 5 additional days holiday Employee Assistance Programme (EAP) Employee discounts with a wide range of brands Pension with 5% employer contribution Health and wellbeing programme 22 days annual leave plus bank holidays Excellent learning and development opportunities Industry‑leading family leave, including 26 weeks fully paid maternity and 8 weeks fully paid paternityThis is a fantastic opportunity to join a professional, supportive and diverse FM team, working on a high‑profile site with clear opportunities to develop your skills and progress your career within Wates Property Services.Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Supervisor

Supervisor – Facilities Management(WPS) ¦ NorthamptonshireWe are looking for a Supervisor to support the delivery of small works, emergency response and subcontractor management across our FM contracts in Northamptonshire.This is an excellent opportunity for a technically grounded supervisor with a plumbing or kitchen/bathroom installation background, who has progressed into managing contractors, reactive works and minor projects within a Facilities Management environment.About the RoleAs Supervisor, you will act as a key on‑site point of contact, coordinating sub‑contractors, triaging emergency works and supporting the delivery of minor planned and reactive works.You’ll work closely with the Contract Manager and wider FM team, ensuring works are delivered safely, correctly and efficiently, while maintaining clear communication with clients and stakeholders.This role suits someone who is comfortable being hands‑on when required, but equally confident supervising others and managing multiple workstreams.Key Responsibilities Supervise and coordinate subcontractors on site, ensuring safe, compliant and high‑quality delivery Act as the point of communication and liaison between clients, subcontractors and the WPS team Support and triage emergency and reactive works, prioritising and allocating resources effectively Manage and oversee small project works and minor life‑cycle works Use CAFM / PDA technology to manage jobs, updates and reporting Ensure all works are delivered in line with legislation, contractual obligations and Wates standards Monitor health & safety performance, embedding a Zero Harm culture on site Provide clear, professional reporting on works completed and issues identifiedAbout You Background in plumbing, kitchen or bathroom installations, with progression into supervisory or small works roles Experience managing contractors and subcontractors, ideally within an FM environment Confident overseeing minor works such as replacement pumps, AC units, and small mechanical works Familiar with reactive and planned maintenance within Facilities Management Strong organisational skills with good attention to detail Confident communicator, able to liaise effectively with clients, subcontractors and internal teams Health & safety aware with a professional, solutions‑focused approachWhat We Offer Competitive salary and package Company benefits including pension, wellbeing programmes and annual leave entitlement Travel covered across sites Ongoing training and development opportunities within WPS A supportive, family‑owned business with long‑term career opportunitiesGiven the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Project Manager

Project ManagerReporting to: Head of ProjectsLocation: CambridgeAbout the RoleWe are seeking an experienced Project Manager to oversee the successful delivery of engineering and facilities projects from feasibility through to completion. You will play a key role in planning, coordinating, monitoring, and controlling projects to ensure they are delivered on time, within budget, and to agreed quality standards.This role requires strong leadership, excellent organisational skills, and the ability to work collaboratively with internal teams, stakeholders, and clients while operating in line with Wates FM processes and governance.Key ResponsibilitiesAs Project Manager, you will be responsible for: Producing all project documentation from feasibility to completion in accordance with Wates FM processes and required formats Acting as a representative and support function within the Wates FM service Planning, monitoring, and controlling all aspects of assigned projects Coordinating project activities including setting deadlines, allocating responsibilities, and tracking progress Reporting project status, risks, and progress via regular status meetings and reports to the FM Board Maintaining and reviewing detailed project programmes, identifying resource requirements at an early stage Anticipating deviations from plans or schedules and proactively managing stakeholders Identifying business restrictions, drivers, and disruption factors Managing change control in collaboration with operational teams Identifying, analysing, and mitigating risks and issues, taking corrective action where required Defining acceptance criteria for deliverables and supporting stakeholder sign‑off Producing and maintaining accurate project documentation including schedules, reports, meeting minutes, and communication records Closing projects effectively, including end‑of‑project reporting, lessons learned, and sunset meetings Ensuring projects meet quality, compliance, and “fitness for purpose” standardsQualificationsEssential Project Management qualification (PRINCE2) IOSH membership or equivalentDesirable CAFM and reporting systems experience City & Guilds (Electrical / Electronic Craft Studies or Electrical Installation) or equivalent 18th Edition IEE Registration or Electrical Apprenticeship within building maintenance NVQ Level 2–3 (or equivalent) in Electrical or Mechanical disciplines ExperienceEssential Minimum of three years’ experience in a managerial Project Management role within a business‑critical environment Strong capability in planning, forecasting, and change management Proven experience producing clear project plans, reports, and risk management strategies Experience managing engineering projects end‑to‑end Ability to manage meetings effectively and maintain focus on objectives Experience working to strict timescales and document quality standardsDesirable Demonstratable experience within a critical business environment Practical knowledge of Microsoft Project and other Microsoft Office tools Experience operating and controlling business systems Knowledge of CAFM and reporting systems Experience supporting business transformation initiativesPersonal Skills & Attributes Confident, professional communicator with excellent written and verbal skills Client‑focused with a commitment to delivering high‑quality service Highly organised, detail‑oriented, and results‑focused Strong problem‑solving and risk assessment abilities Calm and adaptable under pressure Reliable, flexible, and able to prioritise effectivelyWhy Join Wates? Be part of a respected, industry‑leading facilities management provider Work on impactful projects within a structured and supportive environment Opportunities for professional development and career progressionGiven the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting