RELATED SERVICES
Facilities Management Services
A growing provider of facilities management services in the UK.
With our engineering and technical excellence, we can deliver the full range of modern facilities management services, using sustainable technologies and whole-life FM solutions to provide the best value for our customers.
Our experience in design, build and fit-out means we understand the lifecycle of different types of buildings as well as what’s required to fully optimise our customers’ single or multi-site operations. Our patented assurance compliance tool – ACT, also means the assets we managed are fully compliant and auditable within four clicks at any one time.
of zero harm recorded across the business
buildings managed
new business won in 2023
employees in 2023

A ROUND-THE-CLOCK SERVICE
Facilities Management services we specialise in:
- Self-delivered ‘hard’ M&E services – we keep mechanical and electrical equipment fully functional, so you’ll never have to worry about downtime.
- Integrated total facilities management (ITFM) services –we offer catering, cleaning, service desk, security, Computer Aided Facility Management (CAFM), and porterage services, through our trusted partners and suppliers.
- Statutory compliance – our Assurance Compliance Tool (ACT) ensures you’ll always be confident of meeting current legislation and regulatory standards, without the need for constant site visits.
- Integrated asset management – we take a meticulously planned, step-by-step approach to managing your assets, so your buildings are optimised, and sites always run smoothly.
- Wider Wates Group capabilities –we can provide a range of services such as Building Information Model (BIM), fit-out and refurbishment, and environment, social, and governance (ESG) services.
Leading performance
As a leading Facilities Management company, we get to the heart of our customers’ needs by fully understanding their business operations and vision for the future; resulting in long-lasting relationships and the delivery of efficient, optimised buildings.
Expertise
Our expertise in data security, infrastructure management, building and employee safety and wellbeing means we can help you transform your operations and run more effective and efficient buildings.
Adaptable and scalable
Having a wide range of customers across the country means we’re not only able to adapt to meet individual business needs, but we can manage projects nationally, scaling quickly to meet your requirements.
OUR PROJECTS
Learn more about our work
A Collaborative ESG Journey
We have been delivering a range of FM services on behalf of a key client for three years. This contract has grown from an initial four sites to 32 because of our collaborative approach as a trusted FM partner.
Commercial
Twycross Zoo
We have provided M&E, fabric maintenance, minor project works and horticulture services to Twycross since June 2016.
Sport and Leisure
Facilities Management At West Midlands Police HQ
The award of our first public sector facilities management contract for West Midlands Police.
Emergency ServicesGet in touch with the team
CAREERS IN FACILITIES MANAGEMENT
Want to be part of our team?
Technical Services Manager
Location: London
Job Type: Engineering
Application Deadline: 31-12-2025
Technical Services ManagerLocation: Luton (ideal)Salary: Competitive + Car AllowanceHours: Monday to Friday, 8:00 AM – 5:00 PMAbout the RoleWPS is seeking an experienced Technical Services Manager to join our team. This is a fantastic opportunity for a proactive professional to lead and manage technical service delivery across our property services portfolio, ensuring compliance, quality, and operational excellence.Key Responsibilities Oversee technical service operations, ensuring adherence to statutory and contractual requirements. Manage planned and reactive maintenance activities across multiple sites. Lead and develop a team of engineers and technical staff to deliver high standards of service. Drive continuous improvement and implement best practices in building services and compliance. Collaborate with clients and stakeholders to maintain strong relationships and deliver exceptional service.About You Proven experience in a technical management role within property services or building maintenance. Strong knowledge of compliance, health & safety, and building regulations. Excellent leadership and communication skills. Ability to manage budgets and deliver cost-effective solutions.What We Offer Competitive salary package Car allowance Opportunities for career development and progression A supportive and collaborative working environmentGiven the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting
Technical Services Manager
Location: Manchester
Job Type: Engineering
Application Deadline: 31-12-2025
Technical Services ManagerLocation: Manchester/North (Preferred) – National RoleCompany: WPSAre you an experienced leader with a strong engineering background and a passion for building lasting client relationships? Wates Property Services is seeking a Technical Services Manager to deliver excellence in M&E services, compliance, and projects across our national portfolio.What You’ll Do Lead and manage engineering teams delivering M&E services, compliance, and operating frameworks. Oversee Extra Works and M&E/Fabric projects, ensuring quality and timely delivery. Drive leadership and development of direct reports, ensuring mandatory training and succession planning. Manage the supply chain, negotiating best value, ensuring compliance with Avetta and Construction Line, and conducting performance reviews. Support account teams with MI reporting, KPI presentations, and stakeholder engagement. Build strong relationships with clients and consultants, ensuring high standards of satisfaction and service delivery.What We’re Looking For Proven experience delivering high-quality hard M&E services in a client-driven, multi-site environment. Strong engineering background with professional qualifications and practical experience in Electrical, Mechanical, or Gas trades. Excellent leadership, communication, and stakeholder management skills. Solid understanding of Health & Safety legislation and compliance frameworks. Ability to travel nationally as required.Why Join Wates? Be part of a leading property services provider committed to sustainability and excellence. Competitive salary and benefits package. Opportunities for career progression and professional development. Ready to make an impact? Apply today and help us deliver technical excellence nationwide.Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting
Multi Skilled Engineer
Location: Enfield
Job Type: Engineering
Application Deadline: 31-12-2025
We’re looking for a Multi Skilled Engineer to join our team at WPS in Enfield. If you’re a hands-on professional with the right qualifications and a passion for delivering top-quality work, we want to hear from you!What you’ll need:✅ 18th Edition Electrical Qualification✅ Relevant trade certifications✅ Strong previous experience in multi-skilled maintenance✅ A proactive approach and commitment to safetyWhat we offer:✔ Competitive salary and benefits✔ Opportunities for career progression✔ A supportive and dynamic team environmentIf you’re ready to take the next step in your career, apply today!Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting
Client Support Administrator
Location: Southampton
Job Type: Clerical & Administration
Application Deadline: 06-12-2025
CLIENT SUPPORT ADMINISTRATOR We have an exciting opportunity for an experienced, full time Client Support Administrator to join the team at our offices in Southampton, to support Wates FM in delivering a comprehensive, first-class, maintenance service. This role provides a positive, professional, and seamless link between all members of the management team and support all staff working on the account and ensures the effective provision of help desk and financial administration. ABOUT THE ROLE It is important to us that we get the right person for the role so, to be seriously considered, it would be great if you can bring us strong administration experience in a busy, client-driven environment, and experience of having worked in Facilities Management before and working knowledge of CAFM systems (elog systems). NVQ / SVQ in Customer Services Level 1-4 (Preferred but not essential) We do need you to have solid written and verbal communication skills, as well as highly PC literate with proficiency in the use of Microsoft Office Suite, Concept Evolution and other IT systems, and the ability to multitask and manage your time effectively, prioritising the right tasks. This is a terrific opportunity to progress your career as part of a talented, diverse, and supportive team. Some of the other Key Accountabilities as Client Support Administrator include: Workflow management of all jobs through CAFM system. Logging, updating, closure and reporting against all PPM and reactive tasks. Assignment and allocation of jobs to be tasked through the site Account Manager and Supervisor. Procurement through the systems for parts, materials or contracted services required by Wates and Client team. This may include obtaining pricing for quotes as requested by the site Account Manager or Supervisor. Administration of cash processes required by Wates and Client, including management of accounts payable workflows and financial housekeeping activities. Administration and management of compliance records and documentation through ACT, Client systems and logbooks held on site. You will face a wide variety of demands every day so it is vital you can prioritise and work through them whilst remaining cool, calm, and composed. WPS successfully provides Facilities Management services in technically demanding environments, and our portfolio includes some of the UK’s best-known companies, providing stand-alone hard services, planned and reactive maintenance and technically led FM solutions to single and multi-site operations. This is an office based position. WHAT WE OFFER Competitive salary Extensive corporate benefits including, Private Medical, Pension 5% employers’ contribution, Health and Wellness programme, 22 days holidays + bank holidays and much more… Excellent range of learning and development activity to support your career progression. Industry leading family leave benefits to included 26 weeks fully paid maternity, 8 weeks fully paid paternity. To find out more about LIFE AT WATES please click on the following link https://www.wates.co.uk/careers/ Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting
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