Facilities Management

Providing facilities management services to our public and private sector customers

A growing provider of facilities management services in the UK.

With our engineering and technical excellence, we can deliver the full range of modern facilities management services, using sustainable technologies and whole-life FM solutions to provide the best value for our customers. 

Our experience in design, build and fit-out means we understand the lifecycle of different types of buildings as well as what’s required to fully optimise our customers’ single or multi-site operations. Our patented assurance compliance tool – ACT, also means the assets we managed are fully compliant and auditable within four clicks at any one time.

Five years

of zero harm recorded across the business

500+

buildings managed

£14.5m

new business won in 2023

297

employees in 2023

As well as hard facilities management services we provide integrated asset and compliance

A ROUND-THE-CLOCK SERVICE

Facilities Management services we specialise in:

  • Self-delivered ‘hard’ M&E services – we keep mechanical and electrical equipment fully functional, so you’ll never have to worry about downtime.
  • Integrated total facilities management (ITFM) services –we offer catering, cleaning, service desk, security, Computer Aided Facility Management (CAFM), and porterage services, through our trusted partners and suppliers.
  • Statutory compliance – our Assurance Compliance Tool (ACT) ensures you’ll always be confident of meeting current legislation and regulatory standards, without the need for constant site visits.
  • Integrated asset management – we take a meticulously planned, step-by-step approach to managing your assets, so your buildings are optimised, and sites always run smoothly.
  • Wider Wates Group capabilities –we can provide a range of services such as Building Information Model (BIM), fit-out and refurbishment, and environment, social, and governance (ESG) services.

Leading performance

As a leading Facilities Management company, we get to the heart of our customers’ needs by fully understanding their business operations and vision for the future; resulting in long-lasting relationships and the delivery of efficient, optimised buildings. 

Expertise

Our expertise in data security, infrastructure management, building and employee safety and wellbeing means we can help you transform your operations and run more effective and efficient buildings.

Adaptable and scalable

Having a wide range of customers across the country means we’re not only able to adapt to meet individual business needs, but we can manage projects nationally, scaling quickly to meet your requirements.

OUR PROJECTS

Learn more about our work

Collaborative ESG

A Collaborative ESG Journey

We have been delivering a range of FM services on behalf of a key client for three years. This contract has grown from an initial four sites to 32 because of our collaborative approach as a trusted FM partner.

Commercial
Twycross Zoo

Twycross Zoo

We have provided M&E, fabric maintenance, minor project works and horticulture services to Twycross since June 2016.

Sport and Leisure
West Midlands Police HQ

Facilities Management At West Midlands Police HQ

The award of our first public sector facilities management contract for West Midlands Police.

Emergency Services
3

CAREERS IN FACILITIES MANAGEMENT

Want to be part of our team?

ACT Team Leader

Location: Milton Keynes

Job Type: Clerical & Administration

Application Deadline: 09-06-2025

The VacancyWe have an exciting opportunity for an Assurance Compliance Tool (ACT) Team Leader to join Wates with our Wates Property Services Facilities Management team in Milton Keynes. ACT is our bespoke software tool.The ACT Team Leader will be the first point of escalation for the ACT Administrators and associated clients. As a Team Leader you will help to manage team workloads, contract champion set up and report on and internally drive compliance.Key accountabilities will include: Oversee our daily deliverables Ensure the ACT processes are followed and escalations are managed internally where required Lead a team to drive compliance against internal benchmark Support and manage all new ACT client builds Support and manage resources required for all new contract mobilisations Support the ACT Manager with all system related issues Support the ACT Manager with all integration works and new development Regularly audit/review ACT processes Manage and support delivery of Administration related tasks within the functionWe are looking for you to have relevant experience gained from working in a similar industry and environment.To be successful in the role you be an excellent communicator with the ability to problem solve, multitask and work to tight deadlines. In addition, you will be commercially aware and ensure that all works are managed in guidance on contractual obligations, with no works progress without instruction /commercial governance from the respective AD.A background in FM is desirable with a good understanding of SFG20 along with a basic understanding of asset maintenance and management.Knowledge or understanding of L8 and HSG274 would be beneficial.Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Mobile Electrical Engineer- South East

Location: London

Job Type: Engineering

Application Deadline: 04-06-2025

MOBILE ENGINEER Electrically Bias – SoutheastHere at Wates, we have a fantastic opportunity for a Mobile Engineer to join our Facilities Management mobile team supporting our clients based in the Southeast region.The main objective is for you to carry out Planned Preventative Electrical and Mechanical Maintenance (PPM) also to carry out compliance tasks as required, including Reactive Maintenance and extra works/emergencies in accordance with the contract requirements on Electrical and Mechanical Services.You will also join our call out rota for the region.To be successful in this role, you will ideally have the following:· Previous FM experience managing multiple sites· Strong Electrical, Mechanical/plumbing Experience· Electrical qualification such as NVQ or City & Guilds. Level 3 or equivalent,Hold 18th edition.· Good knowledge of a plant room and day to day building maintenance including compliance tasks.· Excellent record keeping and Computer literate.Key Accountabilities will include:· Ensure all works are delivered in guidance of the legislation and contractual obligations· Utilise CAFM/PDA technology for real time job updates, and provide detailed/comprehensive reports on works delivered· To respond in a prompt and effective manner to all reactive maintenance issues and help desk requests associated with the mechanical systems· To respond to call outs and cover breakdowns and emergencies associated with the Electrical and mechanical services aspects of the contract as required.WHAT WE OFFER· Competitive salary, plus performance related reviews, opportunities for growth and advancement within the team· Van, Extensive corporate benefits including, Pension, Health and Wellness programme, 22 days holidays + bank holidays and much more…· Excellent range of learning and development activity to support your career progression.· Industry leading family leave benefits to included 26 weeks fully paid maternity, 12 weeks fully paid paternity.To find out more about LIFE AT WATES please click on the following link https://www.wates.co.uk/careers/Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Mobile Gas Engineer

Location: London

Job Type: Engineering

Application Deadline: 04-06-2025

The VacancyMobile Gas Engineer London and the SouthJob Type: Full Time Contract Type: Permanent We have an opportunity for a Mobile Gas Engineer to work as part of the team supplying gas competency to our client based in the South.  Within the group, WPS – FM provides a Total Facilities Management (TFM) solution for our clients, self-delivering planned and reactive M&E services, with an absolute focus on 100% uptime of critical building infrastructure. FM also oversees the delivery of all soft services encompassing cleaning and hygiene, catering, hospitality, vending, reprographics, mail room, front of house, porter services and security.   Key Accountabilities will include:   Carry out Planned Preventative Maintenance (PPM) to boilers and associated plant, including Reactive Maintenance and extra works/emergencies in accordance with the contract requirements on Mechanical Services. Support additional M&E works within the individual’s technical competencies and our contractual obligations. Undertake project works and minor turnkey projects to Boiler plant and associated equipment. Provide detailed reporting with predictive times for remedial and chargeable works, and life cycle condition reporting. Provide a high level of Gas technical and hands on support in the provision of our service delivery and the daily communication with our clients Working as a key part of the Regional Mobile Support team, and key interface with internal FM accounts and their representation. To be successful in the role you will have current ACS/Corgi/Gas Safe qualification in Commercial and Domestic Gas and have experience in the Gas Appliances, and mechanical aspects of general building PPM schedules and reactive works. WHAT WE OFFER Competitive salary Extensive corporate benefits including, Private Medical, Pension 5% employers’ contribution, Health and Wellness programme, 22 days holidays + bank holidays and much more… Excellent range of learning and development activity to support your career progression. Industry leading family leave benefits to included 26 weeks fully paid maternity, 12 weeks fully paid paternity. To find out more about LIFE AT WATES please click on the following link https://www.wates.co.uk/careers/ Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Multi Skilled Engineer

Location: Saffron Walden

Job Type: Engineering

Application Deadline: 02-06-2025

RESIDENT ENGINEERJoin Wates: Resident Engineer Needed!Wates is offering an outstanding opportunity for a mechanically / Electrically experienced Resident Engineer to join our team, stationed on-site at our blue chip client – Wellcome Genome campus. Your primary focus will be executing planned preventative maintenance and reactive works on building plant, equipment, and systems, as well as swiftly responding to site engineering emergencies.ABOUT THE ROLE:As a Resident Engineer, your core responsibility will revolve around conducting planned preventative maintenance and reactive works on behalf of our clients. Your qualifications and experience in the field are crucial, but what truly sets you apart are your exceptional communication skills, ensuring top-notch customer service delivery. Your ability to multitask effectively, meet tight deadlines, and collaborate seamlessly with your team to troubleshoot on the go is paramount, all while championing health and safety excellence.Key Accountabilities as Resident Engineer: Accurately record all reactive and PPM tasks, ensuring detailed documentation is completed and signed off by the client weekly. Prepare Method Statements and Risk Assessments for all tasks to guarantee safe working practices. Effectively supervise subcontractors to ensure tasks are completed to the highest standards. Ensure strict compliance with all Company policies and procedures. This role offers a fantastic opportunity to work on a single siteReady to take the lead in maintaining excellence? Join us at Wates and make your mark! Apply now.WHAT WE OFFER· Competitive salary· Travel covered to any of our sites (subject to HMRC advisory rates)· Extensive corporate benefits including, Private Medical, Pension 5% employers’ contribution, Health and Wellness programme, 22 days holidays + bank holidays and much more…· Excellent range of learning and development activity to support your career progression.· Industry leading family leave benefits to included 26 weeks fully paid maternity, 12 weeks fully paid paternity.To find out more about LIFE AT WATES please click on the following link https://www.wates.co.uk/careers/Given the nature of this position, you will need to undergo an Enhanced and Barred Lists Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

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