Facilities Management Services

Business Development Manager

🌟 Business Development Manager – FM📍 Hybrid ¦ Office & Client Site Travel ¦ National💼 Full-Time ¦ Competitive Salary + Benefits🏢 WPSAre you a strategic, client-focused professional with a passion for driving growth in the FM sector? Wates Property Services is seeking a Business Development Manager to join our high-performing Work Winning team and help shape the future of our FM offering.🔍 About the RoleAs a key player in our business development strategy, you’ll be responsible for identifying, pursuing, and converting high-margin opportunities across a variety of channels—from negotiated contracts and tenders to strategic partnerships and frameworks.You’ll work closely with clients, consultants, and internal teams to build strong relationships, support bids, and ensure seamless project handovers. Your insights will help us stay ahead of the competition and deliver exceptional service.💡 Key Responsibilities Build and nurture long-term client relationships to secure repeat business. Generate leads and manage a robust pipeline of opportunities. Conduct market and competitor research to inform strategy. Support bid teams with customer insights and win themes. Champion our CRM system (Salesforce) to drive data-led decisions. Create engaging marketing content and represent WPS at industry events. Promote safety, quality, and environmental standards through site visits and campaigns.🎯 What We’re Looking For Proven experience in business development within the FM sector. Strong understanding of maintenance processes and FM contract landscapes. Excellent communication, presentation, and relationship-building skills. Strategic thinker with a proactive, “hunter” mindset. Familiarity with Salesforce or similar CRM systems. BA/BSc Degree (2:1 desirable) or equivalent experience.🤝 Why WPS? Flexible working Opportunities to attend industry events and awards. A collaborative, inclusive culture that values innovation and continuous improvement. Be part of a team that’s shaping the future of FM services.Ready to make your mark and grow with us?Apply now and help us build lasting partnerships and deliver exceptional service.Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Client Support Advisor

Client Support AdvisorAccount: AvivaLocation: Hybrid / Remote – ideally based in or around Kingston upon ThamesAbout the RoleWPS are looking for a Client Support Advisor to join our team supporting the Aviva contract. This role plays a key part in delivering a high-quality service to our client and customers, acting as a central point of contact and ensuring requests are handled efficiently and professionally.This is an excellent opportunity for someone with strong customer service or administration experience who enjoys working in a fast-paced environment and values flexible, hybrid working.Key Responsibilities Act as a first point of contact for client and customer enquiries Log, update, and manage service requests accurately via internal systems Liaise with engineers, subcontractors, and internal teams to coordinate works Provide clear updates and maintain excellent communication throughout each job Ensure all tasks are completed in line with service level agreements (SLAs) Maintain accurate records and support reporting where requiredAbout You Previous experience in a customer service, helpdesk, or support-based role Strong communication skills, both verbal and written Confident using IT systems and managing multiple tasks simultaneously Organised, proactive, and customer-focused Experience within property services, repairs, FM, or utilities is desirable but not essentialWhat We Offer Hybrid / remote working with flexibility Opportunity to work on a high-profile Aviva account Supportive team culture within a well-established organisation Long-term career development within WPS Competitive salary and benefits packageGiven the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Fabric Technician

Fabric Technician (Handyman / Fabric Engineer)📍 Chiswick, London (Client Site)🕗 Monday – Friday ¦ 8:00am – 5:00pm The RoleWPS are looking for a skilled Fabric Technician to join our team, based full-time at a client site in Chiswick, London. This is a static, site-based role providing high-quality building fabric and handyman services, ensuring the site is maintained to an excellent standard.You’ll be responsible for carrying out planned and reactive fabric works across the site, working closely with the facilities team and representing WPS professionally at all times.Key Responsibilities Carrying out general fabric maintenance and repairs, including: Painting & decorating Basic carpentry and joinery Minor plumbing repairs (e.g. taps, seals, toilets) Patch repairs to walls, floors and ceilings Responding to reactive maintenance requests in a timely manner Completing planned preventative maintenance (PPM) tasks Identifying and reporting additional works required Ensuring all work is completed safely and in line with H&S procedures Maintaining accurate records using site systems where requiredAbout You Proven experience in a fabric, handyman or building maintenance role A relevant qualification or trade background (e.g. handyman, painting & decorating, carpentry or similar) Comfortable working independently in a client-facing environment Good knowledge of health & safety procedures Strong communication skills and a proactive approach to work Reliable, well organised and takes pride in high-quality workmanshipWhat We Offer Monday to Friday working hours (no shifts or weekends) Long-term opportunity with a leading UK property services provider Supportive team environment and clear standards on site Competitive salary and benefits packageGiven the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Fabric Technician

🔨 Fabric Technician📍 Location: Leeds (Static Client Site) About the Role:WPS are looking to recruit a Fabric Technician to join our team based at a client site in Leeds. This is an excellent opportunity for a practical, hands‑on individual with strong building fabric skills to work within a professional facilities management environment.You will play a key role in maintaining the condition, safety, and presentation of the building, carrying out planned and reactive maintenance works across fabric and general building services.Key Responsibilities: Carry out planned and reactive fabric maintenance tasks across the site Undertake general building repairs including: Carpentry and joinery works Basic plumbing (e.g. taps, toilets, sinks) Painting, decorating, and patch repairs Ceiling tile replacement and flooring repairs Door, lock, and ironmongery maintenance Carry out site inspections and identify fabric defects Ensure all works are completed safely and in line with health & safety procedures Accurately record works through CAFM systems or job sheets Coordinate with specialist subcontractors when required Maintain excellent customer service and client communicationQualifications & Experience:✅ Essential: Proven experience in a Fabric Technician, Handyperson, or Building Maintenance role Multi‑skilled background within building fabric trades Good understanding of health & safety in a facilities environment Ability to work independently and manage workload effectively➕ Desirable: Trade qualification (e.g. Carpentry / Joinery, General Building, or Fabric Maintenance) Fire door inspection or repair experience Basic plumbing or mechanical knowledge Experience working in a commercial or occupied siteWhat WPS Offer: Competitive salary and benefits package Stable, long‑term role within a respected FM provider Opportunities for ongoing training and development Supportive team environment with clear processes and leadership Chance to work on a well‑maintained, static siteGiven the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting