Facilities Management Services

Providing facilities management services to our public and private sector customers

A growing provider of facilities management services in the UK.

With our engineering and technical excellence, we can deliver the full range of modern facilities management services, using sustainable technologies and whole-life FM solutions to provide the best value for our customers. 

Our experience in design, build and fit-out means we understand the lifecycle of different types of buildings as well as what’s required to fully optimise our customers’ single or multi-site operations. Our patented assurance compliance tool – ACT, also means the assets we managed are fully compliant and auditable within four clicks at any one time.

Five years

of zero harm recorded across the business

500+

buildings managed

£14.5m

new business won in 2023

297

employees in 2023

As well as hard facilities management services we provide integrated asset and compliance

A ROUND-THE-CLOCK SERVICE

Facilities Management services we specialise in:

  • Self-delivered ‘hard’ M&E services – we keep mechanical and electrical equipment fully functional, so you’ll never have to worry about downtime.
  • Integrated total facilities management (ITFM) services –we offer catering, cleaning, service desk, security, Computer Aided Facility Management (CAFM), and porterage services, through our trusted partners and suppliers.
  • Statutory compliance – our Assurance Compliance Tool (ACT) ensures you’ll always be confident of meeting current legislation and regulatory standards, without the need for constant site visits.
  • Integrated asset management – we take a meticulously planned, step-by-step approach to managing your assets, so your buildings are optimised, and sites always run smoothly.
  • Wider Wates Group capabilities –we can provide a range of services such as Building Information Model (BIM), fit-out and refurbishment, and environment, social, and governance (ESG) services.

Leading performance

As a leading Facilities Management company, we get to the heart of our customers’ needs by fully understanding their business operations and vision for the future; resulting in long-lasting relationships and the delivery of efficient, optimised buildings. 

Expertise

Our expertise in data security, infrastructure management, building and employee safety and wellbeing means we can help you transform your operations and run more effective and efficient buildings.

Adaptable and scalable

Having a wide range of customers across the country means we’re not only able to adapt to meet individual business needs, but we can manage projects nationally, scaling quickly to meet your requirements.

OUR PROJECTS

Learn more about our work

Collaborative ESG

A Collaborative ESG Journey

We have been delivering a range of FM services on behalf of a key client for three years. This contract has grown from an initial four sites to 32 because of our collaborative approach as a trusted FM partner.

Commercial
Twycross Zoo

Twycross Zoo

We have provided M&E, fabric maintenance, minor project works and horticulture services to Twycross since June 2016.

Sport and Leisure
West Midlands Police HQ

Facilities Management At West Midlands Police HQ

The award of our first public sector facilities management contract for West Midlands Police.

Emergency Services
3

CAREERS IN FACILITIES MANAGEMENT

Want to be part of our team?

Technical Services Manager

Location: Bromley

Job Type: Engineering

Application Deadline: 03-12-2025

Technical Services Manager – Facilities ManagementLocation: Bromley, Kent About the RoleWPS is seeking an experienced Technical Services Manager to join our Facilities Management team, based in Bromley, Kent. This is an exciting opportunity to lead and deliver high-quality technical services across a diverse portfolio, ensuring compliance, efficiency, and exceptional customer satisfaction.Key Responsibilities Oversee all technical services within the FM contract, including mechanical, electrical, and building fabric maintenance. Ensure statutory compliance and adherence to health and safety regulations. Manage planned and reactive maintenance activities, delivering cost-effective solutions. Lead and develop a team of engineers and subcontractors, driving performance and service excellence. Act as the primary technical point of contact for clients, providing expert advice and solutions. Monitor budgets, KPIs, and service level agreements to ensure contractual obligations are met.About You Proven experience in a technical management role within Facilities Management. Strong knowledge of M&E systems and building services. Excellent leadership and communication skills. Ability to manage budgets and deliver against KPIs. Relevant qualifications (e.g., HNC/HND in Building Services or equivalent) and strong understanding of compliance requirements.Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Shift Maintenance Engineer

Location: Leeds

Job Type: Engineering

Application Deadline: 01-12-2025

🔧 Shift Maintenance Engineer – Leeds📍 Location: Client site, Leeds WPS has an exciting opportunity for a skilled Shift Maintenance Engineer to join our on-site team in Leeds. This role involves delivering both planned and reactive maintenance across a multi-building site, ensuring the smooth operation of building systems and compliance with health and safety standards.🔍 About the Role:As a Shift Maintenance Engineer, you’ll be responsible for: Performing first-line response for all planned and reactive maintenance on M&E plant including pumps, motors, drives, AHUs, LV switchgear, PLCs, and HVAC systems Monitoring and improving building systems for optimal performance and energy efficiency Ensuring helpdesk tasks are completed accurately and within agreed timescales Supporting the operation and control of building systems and external plant areas Maintaining compliance with statutory regulations and internal proceduresThis is a shift-based role with no overnight attendance unless on call. The call-out rota will be discussed during the recruitment process.✅ What We’re Looking For: Commercial Gas Safe qualifications (domestic certification beneficial) NVQ Level 2 in plumbing, heating & unvented hot water (preferred) IOSH Working Safely certification Strong communication and people management skills Sound judgement and a commitment to high standards Working knowledge of statutory regulations and industry codes of practice Ability to pass clean security checks (DBS required at offer stage)🎁 What We Offer: Competitive salary Travel expenses covered for work at other Wates sites (subject to HMRC advisory rates) Extensive corporate benefits including Pension scheme 22 days annual leave + bank holidays Industry-leading family leave benefits (26 weeks fully paid maternity, 12 weeks fully paid paternity) Access to learning and development programmes to support career progressionGiven the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Contract Support Lead

Location: Bromley

Job Type: Customer Service

Application Deadline: 30-11-2025

🌟 Contract Support Lead – Bromley 🌟📍 Location: Glades Shopping Centre, Bromley🕒 Hours: Monday to Friday, 8:00am – 5:00pmWPS is looking for a proactive and highly organised Contract Support Lead to join our team in Bromley. This is a full-time, site-based role supporting the delivery of facilities and property services in a dynamic retail environment.🔧 Key Responsibilities: Provide comprehensive administrative and contract support to the site team Coordinate reactive and planned maintenance activities Liaise with internal teams and external contractors to ensure service delivery Maintain accurate records and documentation in line with compliance requirements Support reporting, invoicing, and procurement processes✅ What We’re Looking For: Previous experience in a contract support or facilities administration role Strong organisational and communication skills Proficiency in Microsoft Office and CAFM systems Ability to work independently and manage multiple priorities A customer-focused approach with a commitment to service excellence💼 What We Offer: Competitive salary and benefits A supportive team environment Opportunities for career development within Wates GroupJoin us in making a difference in how property services are delivered in a high-profile retail setting.Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Multi Skilled Engineer

Location: Orpington

Job Type: Engineering

Application Deadline: 30-11-2025

🔧 Multi-skilled Engineer (Mobile) – South of England📍 Location: Mobile role covering sites across the South of England🕒 Hours: Monday to Friday, 8:00am – 5:00pm🧰 Full Tooling Kit ¦ 💼 Competitive BenefitsWPS is seeking a versatile and experienced Multi-skilled Engineer to join our mobile engineering team supporting a high-profile global client across multiple sites in the South of England.This is a hands-on role requiring a proactive approach to planned and reactive maintenance, compliance inspections, and general building services support across a portfolio of commercial properties.🔍 Key Responsibilities: Carry out PPMs and reactive maintenance on HVAC, electrical, and mechanical systems Diagnose faults and perform repairs on plant and equipment including AHUs, pumps, valves, and control systems Support statutory inspections and ensure compliance with SHEQ standards Maintain accurate records via PDA and site logbooks Liaise with subcontractors and oversee service visits Provide basic handyman services including furniture moves, door maintenance, and minor repairs Participate in the on-call rota and support the 24/7 helpdesk operations🧠 Skills & Experience: NVQ Level 2 or equivalent in Electrical or Mechanical Engineering 18th Edition (or willingness to train), 2391 Testing & Inspection desirable L8 Awareness and basic plumbing skills Ability to read and interpret schematic drawings Experience with BMS, emergency lighting, water treatment, and HVAC systems IOSH/NEBOSH qualification advantageous🏢 Site Coverage Includes (but not limited to):Lewisham, Barking, Brentwood, Chelmsford, Stansted, Maidstone, Ashford, Dartford, Folkestone, Northfleet, Bromley, Croydon, Crawley, Crowborough🎁 What We Offer: Company vehicle for business use Full tooling kit and PPE Access to MyBenefits platform for additional perks Opportunities for training and career progressionGiven the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Get in touch

To get in touch with us, simply fill in the form below and we’ll get right back to you.