Facilities Management Services

Providing facilities management services to our public and private sector customers

A growing provider of facilities management services in the UK.

With our engineering and technical excellence, we can deliver the full range of modern facilities management services, using sustainable technologies and whole-life FM solutions to provide the best value for our customers. 

Our experience in design, build and fit-out means we understand the lifecycle of different types of buildings as well as what’s required to fully optimise our customers’ single or multi-site operations. Our patented assurance compliance tool – ACT, also means the assets we managed are fully compliant and auditable within four clicks at any one time.

Five years

of zero harm recorded across the business

500+

buildings managed

£14.5m

new business won in 2023

297

employees in 2023

As well as hard facilities management services we provide integrated asset and compliance

A ROUND-THE-CLOCK SERVICE

Facilities Management services we specialise in:

  • Self-delivered ‘hard’ M&E services – we keep mechanical and electrical equipment fully functional, so you’ll never have to worry about downtime.
  • Integrated total facilities management (ITFM) services –we offer catering, cleaning, service desk, security, Computer Aided Facility Management (CAFM), and porterage services, through our trusted partners and suppliers.
  • Statutory compliance – our Assurance Compliance Tool (ACT) ensures you’ll always be confident of meeting current legislation and regulatory standards, without the need for constant site visits.
  • Integrated asset management – we take a meticulously planned, step-by-step approach to managing your assets, so your buildings are optimised, and sites always run smoothly.
  • Wider Wates Group capabilities –we can provide a range of services such as Building Information Model (BIM), fit-out and refurbishment, and environment, social, and governance (ESG) services.

Leading performance

As a leading Facilities Management company, we get to the heart of our customers’ needs by fully understanding their business operations and vision for the future; resulting in long-lasting relationships and the delivery of efficient, optimised buildings. 

Expertise

Our expertise in data security, infrastructure management, building and employee safety and wellbeing means we can help you transform your operations and run more effective and efficient buildings.

Adaptable and scalable

Having a wide range of customers across the country means we’re not only able to adapt to meet individual business needs, but we can manage projects nationally, scaling quickly to meet your requirements.

OUR PROJECTS

Learn more about our work

Collaborative ESG

A Collaborative ESG Journey

We have been delivering a range of FM services on behalf of a key client for three years. This contract has grown from an initial four sites to 32 because of our collaborative approach as a trusted FM partner.

Commercial
Twycross Zoo

Twycross Zoo

We have provided M&E, fabric maintenance, minor project works and horticulture services to Twycross since June 2016.

Sport and Leisure
West Midlands Police HQ

Facilities Management At West Midlands Police HQ

The award of our first public sector facilities management contract for West Midlands Police.

Emergency Services
3

CAREERS IN FACILITIES MANAGEMENT

Want to be part of our team?

Fabric Engineer

Location: Saffron Walden

Job Type: Engineering

Application Deadline: 20-08-2025

Fabric Engineer📍 Wellcome Genome Campus, South Cambridge🏢 Wates Property Services🕒 Full-time ¦ PermanentWates Property Services is looking for an experienced and proactive Fabric Engineer to join our on-site team at the renowned Wellcome Genome Campus. This is a fantastic opportunity to work in a collaborative, high-performing environment, delivering essential maintenance services across a large, prestigious campus.🔍 About the RoleAs a Resident Fabric Engineer, you’ll be responsible for delivering a wide range of Planned Preventative Maintenance (PPM), reactive repairs, and minor lifecycle works. You’ll ensure the integrity and safety of the site’s buildings, plant, and systems, while responding to engineering emergencies as required.🧰 Key Responsibilities Carry out multi-skilled fabric maintenance and repairs across the site Use the client’s CAFM system via mobile device to manage and update job tickets Ensure all work is completed in line with health & safety standards, including preparing risk assessments and method statements Supervise subcontractors and ensure compliance with company policies Deliver excellent customer service and communicate effectively with stakeholders🔧 Typical Tasks Include Door maintenance and repair (including fire doors – training provided) Basic plumbing repairs (desirable) Tiling and patch repairs (walls and floors) Temporary flooring repairs (carpets, lino, screeds) Suspended ceiling repairs Shelving and racking installations Lock changes and repairs External patch brickwork Painting and decorating General carpentry✅ What We’re Looking For Experience in a similar building fabric or maintenance role City & Guilds or equivalent qualification in building fabric (desirable) Strong multi-tasking and problem-solving skills Excellent communication and customer service abilities A proactive, team-oriented approach with a focus on safety and quality🌟 Why Join Us? Work on a single, prestigious site with a “one team” culture Opportunities for training and career development Be part of a supportive and diverse teamTo find out more about LIFE AT WATES please click on the following link https://www.wates.co.uk/careers/Given the nature of this position, you will need to undergo an Enhanced and Barred Lists Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Mobile Engineer

Location: Newport

Job Type: Engineering

Application Deadline: 19-08-2025

MOBILE ENGINEERHere at Wates, we have a fantastic opportunity for a Mobile Engineer to join our Facilities Management mobile team supporting our Hampshire Blue Light client based in the Isle of Wight.The main objective is for you to carry out Planned Preventative Maintenance (PPM), including Reactive Maintenance and extra works/emergencies in accordance with the contract requirements on Mechanical & Electrical Services.To be successful in this role, you will ideally have the following:• Knowledge of mechanical and building services maintenance• Previous FM experience managing multiple sites• Strong Electrical / Mechanical Experience• Electrical or Mechanical qualification such as NVQ or City & Guilds.• Good knowledge of a plant room and day to day building maintenanceKey Accountabilities will include:• Ensure all works are delivered in guidance of the legislation and contractual obligations• Utilise CAFM/PDA technology for real time job updates, and provide detailed/comprehensive reports on works delivered• To respond in a prompt and effective manner to all reactive maintenance issues and help desk requests associated with the mechanical systems• To respond to call outs and cover breakdowns and emergencies associated with the electrical / mechanical services aspects of the contract as required.WHAT WE OFFER Competitive salary, plus performance related reviews, opportunities for growth and advancement within the team Van, Extensive corporate benefits including, Pension, Health and Wellness programme, 22 days holidays + bank holidays and much more… Excellent range of learning and development activity to support your career progression. Industry leading family leave benefits to included 26 weeks fully paid maternity, 12 weeks fully paid paternity.To find out more about LIFE AT WATES please click on the following link https://www.wates.co.uk/careers/Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Multi Skilled Engineer

Location: London NW1

Job Type: Engineering

Application Deadline: 19-08-2025

Multi-Skilled Engineer Wates Property Services is offering an outstanding opportunity for an experienced Multi-skilled Engineer to join our team, stationed on-site based in London. Your primary focus will be executing planned preventative maintenance and reactive works on building plant, equipment, and systems, as well as swiftly responding to site engineering emergencies. ABOUT THE ROLE: As a Multi-skilled Engineer, your core responsibility will revolve around conducting planned preventative maintenance and reactive works on behalf of our clients. Your qualifications and experience in the field are crucial, but what truly sets you apart are your exceptional communication skills, ensuring top-notch customer service delivery. Your ability to multitask effectively, meet tight deadlines, and collaborate seamlessly with your team to troubleshoot on the go is paramount, all while championing health and safety excellence. Key Accountabilities as Engineer: Accurately record all reactive and PPM tasks, ensuring detailed documentation is completed and signed off by the client weekly. Prepare Method Statements and Risk Assessments for all tasks to guarantee safe working practices. Effectively supervise subcontractors to ensure tasks are completed to the highest standards. Ensure strict compliance with all Company policies and procedures. Ready to take the lead in maintaining excellence? Join us at Wates and make your mark! Apply now. WHAT WE OFFER Competitive salary Extensive corporate benefits including, Private Medical, Pension 5% employers’ contribution, Health and Wellness programme, 22 days holidays + bank holidays and much more… Excellent range of learning and development activity to support your career progression. Industry leading family leave benefits to included 26 weeks fully paid maternity, 8 weeks fully paid paternity. To find out more about LIFE AT WATES please click on the following link https://www.wates.co.uk/careers/ **Given the nature of this position, you will need to undergo an Enhanced Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Mobile Engineer

Location: Bexleyheath

Job Type: Engineering

Application Deadline: 15-08-2025

MOBILE M&E ENGINEERHere at Wates, we have a fantastic opportunity for a Mobile M&E Engineer to join our Facilities Management mobile team supporting our clients based in London and around the M25.The main objective is for you to carry out Planned Preventative Maintenance (PPM) to Mechanical plant, including Reactive Maintenance and extra works/emergencies in accordance with the contract requirements on Mechanical & Electrical Services.To be successful in this role, you will ideally have the following:• Knowledge of mechanical and building services maintenance• Previous FM experience managing multiple sites• Strong Electrical / Mechanical Experience• Electrical or Mechanical qualification such as NVQ or City & Guilds.• Good knowledge of a plant room and day to day building maintenanceKey Accountabilities will include:• Ensure all works are delivered in guidance of the legislation and contractual obligations• Utilise CAFM/PDA technology for real time job updates, and provide detailed/comprehensive reports on works delivered• To respond in a prompt and effective manner to all reactive maintenance issues and help desk requests associated with the mechanical systems• To respond to call outs and cover breakdowns and emergencies associated with the electrical / mechanical services aspects of the contract as required.WHAT WE OFFER Competitive salary, plus performance related reviews, opportunities for growth and advancement within the team Van, Extensive corporate benefits including, Pension, Health and Wellness programme, 22 days holidays + bank holidays and much more… Excellent range of learning and development activity to support your career progression. Industry leading family leave benefits to included 26 weeks fully paid maternity, 12 weeks fully paid paternity.To find out more about LIFE AT WATES please click on the following link https://www.wates.co.uk/careers/Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

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