About Us

Document Controller

WPS have an opportunity for a Document Controller to join our Planned Maintenance team, supporting the delivery of social housing planned works projects across the West Midlands.Based in the office, you will play a key role in managing and controlling project documentation across multiple live contracts, ensuring information is accurate, up to date and accessible to project teams.This role would suit an experienced Document Controller or Administrator with strong organisational skills and experience working within construction, maintenance or social housing environments.Key Responsibilities Manage, control and maintain project documentation across multiple planned works contracts Ensure all documentation is correctly stored, issued and updated in line with company procedures Distribute controlled documents to internal teams, clients and supply chain partners Maintain accurate document registers and filing systems Support project and site teams with document queries and information requests Ensure compliance with document control processes and audit requirements Assist with reporting and tracking of project documentation status Work closely with Project Managers, Site Managers and commercial teamsAbout You Previous experience in a Document Controller or project administration role Experience working across multiple contracts or projects Background within construction, maintenance or social housing desirable Strong organisational skills and attention to detail Confident managing high volumes of documentation Excellent Microsoft Office skills (Word, Excel, Outlook) Clear and confident communicator, able to liaise with internal and external stakeholders Able to work independently in a busy office environmentWhat’s On Offer Stable, office‑based role within planned maintenance Opportunity to work on long‑term social housing programmes Supportive team environment with clear processes Competitive salary and benefits packageGiven the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Electrician

Electrician – Inspection & Testing📍 Milton Keynes & surrounding areas🏠 Social Housing ProjectsWPS is currently recruiting an experienced Electrician (Inspection & Testing) to work on social housing projects across the Milton Keynes area. This is an excellent opportunity for a qualified electrician looking for stable, long-term work within the social housing sector.The RoleYou will be responsible for carrying out electrical inspection, testing, remedial works and associated electrical duties within occupied and void social housing properties, ensuring all work is completed to current regulations and high safety standards.Key Responsibilities Electrical inspection and testing in social housing properties Completing EICRs and associated certification accurately Carrying out remedial works where required Ensuring compliance with current regulations and company procedures Providing a professional and customer-focused service to tenantsEssential Requirements C&G 2382 – 18th Edition Wiring Regulations Level 3 Electrical Installation qualification C&G 2391 – Inspection & Testing (or equivalent) 2–3 years’ proven experience in inspection and testing Full UK driving licence Strong knowledge of current electrical regulations and standardsDesirable Gold Card (ECS) – highly advantageousWhat’s on Offer Ongoing work within social housing Consistent projects in the Milton Keynes area Opportunity to work with a well-established contractor Supportive team environmentGiven the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Resident Liaison Officer

WPS are recruiting a Resident Liaison Officer (RLO) to support the delivery of planned maintenance works across social housing properties in the West Midlands.You will act as the primary point of contact for residents, working closely with Site Managers and project teams to ensure works are delivered safely, efficiently and with minimal disruption in occupied homes.Projects will include a combination of internal and external planned works across multiple sites.Workstreams Include External works – roofing, building fabric and external refurbishments Internal works – kitchens, bathrooms, heating and internal refurbishmentsKey Responsibilities Act as the day‑to‑day point of contact for residents throughout the works programme Clearly communicate the scope, programme and access requirements of works Issue resident notifications, letters and access information Support site teams by coordinating access to properties Maintain effective communication between residents, site teams and clients Proactively manage resident expectations in live / occupied environments Log, manage and support the resolution of complaints and resident concerns Attend resident meetings, consultations and community engagement events where required Monitor resident satisfaction and feedback throughout the works Work closely with Site Managers and Project Managers to support programme deliveryAbout You Previous experience as a Resident Liaison Officer within social housing Experience working on planned maintenance projects in occupied properties Good understanding of customer care within live housing environments Strong communication and organisation skills Confident handling resident queries, access issues and low‑level complaints Able to work independently across multiple sites Full UK driving licence and access to a vehicle essential due to site travelWhat’s On Offer Stable, long‑term role within planned maintenance Opportunity to work on large‑scale social housing programmes Supportive operational team and clear structure Competitive salary and benefits packageGiven the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Senior Resident Liaison Officer

WPS are recruiting an experienced Senior Resident Liaison Officer (Senior RLO) to support the delivery of planned maintenance programmes across the West Midlands.You will take ownership of the resident liaison function across multiple live social housing sites, ensuring excellent customer engagement while supporting operational teams to deliver works safely, efficiently and with minimal disruption to residents.Projects will include a mix of internal and external planned works, delivered in occupied homes.Workstreams Include External works – roofing, building fabric and external refurbishments Internal works – kitchens, bathrooms, heating and internal refurbishmentsKey Responsibilities Set up, manage and oversee the Resident Liaison Service across planned works projects Act as the senior point of contact for residents, clients and site teams Manage and support Resident Liaison Officers / Tenant Liaison Officers across the programme Ensure a consistent, professional approach to customer care and resident communication Proactively manage resident expectations in live / occupied environments Lead on complaints management, resolutions and escalations Organise and attend resident meetings, consultations and community engagement events Work closely with Site Managers and Project Managers to support programme delivery Produce reports, updates and KPIs for internal teams and clients Champion company values and best practice across all sitesAbout You Proven experience as a Senior Resident Liaison Officer within social housing planned works Demonstrated experience managing RLO/TLO teams across multiple sites Strong understanding of internal and external planned maintenance programmes Confident dealing with residents, stakeholders and vulnerable customers Excellent communication, organisation and complaint‑handling skills Able to work across multiple locations and manage competing priorities Full UK driving licence and access to a vehicle essential (travel across West Midlands sites required)What’s On Offer Long‑term, stable role within planned maintenance Opportunity to work on large‑scale social housing programmes High level of autonomy and senior responsibility Competitive salary and benefits packageGiven the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting