Customer
Services
Apprenticeships

Carpenter

🛠️ Carpenter – Croydon (Responsive Maintenance)Join the WPS Team – Make a Difference in Social HousingWPS has an exciting opportunity for a Carpenter to join our Responsive Maintenance division, working from our Croydon office. You’ll be delivering reactive maintenance services to our valued residents as part of a social housing contract.🔧 What You’ll Be Doing Carrying out carpentry repair and renewal works across various properties. Advising your Supervisor when additional support or materials are needed. Working independently or collaboratively with other operatives. Completing daily work sheets detailing tasks and materials used. Ensuring timely and productive completion of assigned tasks.🚗 Requirements Full UK driving licence is essential. Proven experience in carpentry. Ability to work to high standards of workmanship and productivity. Excellent communication and problem-solving skills. Strong customer service mindset and ability to meet tight deadlines.💬 Why Join WPS? At WPS, we’re committed to building communities and improving lives. You’ll be part of a supportive team that values your skills and helps you grow.Ready to make an impact? Apply now and help us deliver quality maintenance services that truly matter.Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

HR Advisor

Make a real impact where people thrive.We’re looking for a proactive, trusted HR Advisor to join Wates Property Services across our North & Central region. You’ll be a go‑to partner for managers and employees guiding fair, consistent, and legally compliant people practices and you’ll help us embed great HR across our operations. TUPE experience is highly desirable, as you’ll support transfers and change activity.What you’ll be doing Providing comprehensive HR advice and support to managers and employees across the full employee lifecycle covering employee relations, performance improvement, absence, redundancy and redeployment, and HR best practice. Supporting the development, communication and rollout of updated HR policies and procedures, including briefings and training for the business. Leading and contributing to HR project work (e.g. TUPE transfers and change management). Coaching line managers, HR Operations and People Directors on the practical application of HR policy, process and employment legislation. Attending and supporting complex disciplinary, grievance, capability and appeal hearings alongside line managers. Building productive relationships with external legal advisers and Occupational Health, and ensuring services are fully utilised. Upholding confidentiality and data protection at all times, and taking ownership of your continuous professional development.What you’ll bring Knowledge: Up‑to‑date employment law; sound understanding of HR processes; comfortable working with people metrics; strong customer‑service orientation. Skills & experience: Excellent written and verbal communication; experience supporting absence and ER hearings and drafting outcome letters; a track record in driving improvements and change; high integrity and discretion. CIPD qualified (or equivalent). Bonus: Experience of TUPE delivery and consultation. Where you’ll workThis role sits within our WPS North & Central region. You can be based at Redditch or another WPS site office in the Midlands, with hybrid working and travel across the region to support local teams.Please note: We reserve the right to close the advert early at any stage of the recruitment process should we receive sufficient applicationsGiven the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Account Manager

Account Manager (Technical) – Facilities ManagementLocation: LondonClient: JLLAre you an experienced FM professional with a passion for client relationships and technical excellence? WPS is seeking a Technical Account Manager to join our team, delivering outstanding service for our prestigious client.What you’ll be doing: Act as the primary point of contact, ensuring exceptional client satisfaction Oversee technical service delivery across multiple sites, maintaining compliance and operational standards Manage budgets, reporting, and performance metrics to drive efficiency Lead on planned and reactive maintenance strategies, ensuring seamless execution Build strong relationships with stakeholders and provide expert technical guidanceWhat we’re looking for: Proven experience in Facilities Management with strong technical knowledge Excellent client-facing and communication skills Ability to manage multiple priorities and deliver results under pressure Commercial awareness and experience in budget managementWhat’s in it for you? Competitive salary and benefits package Opportunity to work with a leading FM provider and a global client Career development and progression within WPSGiven the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Senior Design Manager

Wates are looking for a Senior Design Manager to join our Construction Team in the South focussing on high profile, technically complex projects across multiple sectors. If you are passionate about design, working within a team environment and with proven technical skills looking for an opportunity to challenge the norm, bring fresh new ideas and elevate yourself within the industry then join us and help to create tomorrow together. This is a great opportunity to progress your career as part of a talented, diverse, and supportive team. ABOUT THE ROLE Our Senior Design Managers are a valuable part of our business, driving quality outcomes, enhancing buildability and fostering innovation. Senior Design Managers work collaboratively with our customers and industry specialists to ensure that the design develops in accordance with the brief with a firm focus on added value, compliance, commercial viability, and best practice. As our Senior Design Manager, you will: Review the current design of all projects and undertake detailed risk and opportunities appraisal to mitigating risk, enhance buildability and add value prior to construction phase In collaboration with the project team, Lead Designer and Consultant Team, produce and manage a realistic design programme and information required schedule, to satisfy design, procurement, and construction requirements. Work closely with the Commercial and Operations Teams to ensure all design deliverables are fully coordinated, buildable and within budget. Contribute to technical workshops, value management exercises as required to align expectations in this respect WHAT WE OFFER Competitive salary & profit share scheme Flexible working Car Allowance / Company Car (subject to Role/Grade) Travel covered to any of our sites (subject to HMRC advisory rates) Extensive corporate benefits including, Private Medical, Pension 8% employers’ contribution, Health and Wellness programme, 26 days holidays + bank holidays and much more… Excellent range of learning and development activity to support your career progression. Industry leading family leave benefits to included 26 weeks fully paid maternity, 12 weeks fully paid paternity. To find out more about LIFE AT WATES please click on the following link https://www.wates.co.uk/careers/ We are always looking for a variety of new talent to join our teams, to help us grow and innovate as a business. Although you may not have all of the skills listed, many of them may be transferable to other roles within the WATES Group. If you would like clarity on any of our vacancies, discuss career opportunities in strict confidence or need anything to make our recruitment process easier, please contact our In-House Recruitment Team directly or via recruitment@wates.co.uk and one of us will get in touch as soon as possible. As a responsible and inclusive employer, we are committed to equality and are proud to have been recognised for this through a range of accolades including gold accreditation with Investors in People, we are also a Disability Confident employer. Being a family owned, business means we understand and value long term relationships. Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting