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Multi Trader

At WPS, we’re committed to creating safe, well-maintained homes and communities across the UK. As part of our Property Services division, we maintain over 500,000 social housing homes, ensuring tenants live in secure, comfortable environments. 🏘️ We’re looking for a skilled Multi-Trader to join our Lambeth Disrepair team, focusing on disrepair works and responsive maintenance in tenanted social housing properties.🔧 Your Role: Carry out reactive and preventative repairs in occupied homes Tackle disrepair issues across multiple trades: carpentry, plumbing, tiling, plastering Ensure all work is completed safely, efficiently, and to high standards Communicate clearly with tenants and maintain a respectful, professional approach Record work details and materials used on daily job sheets Uphold Wates’ Health & Safety and Safeguarding policies🧰 What You’ll Bring: NVQ Level 2 or equivalent in a relevant trade (carpentry, plumbing, plastering, tiling, or electrics) Experience working in occupied properties and handling disrepair cases Strong communication and problem-solving skills Ability to manage multiple tasks and meet deadlines A commitment to delivering excellent service to tenants🌟 Why Wates? Be part of a team that’s making a real difference in people’s lives Work with a company that values quality, safety, and community impact Enjoy a supportive environment with opportunities to grow and develop📩 Apply now and help us improve homes and lives — one repair at a time.Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Project Manager

Project ManagerReporting to: Head of ProjectsLocation: CambridgeAbout the RoleWe are seeking an experienced Project Manager to oversee the successful delivery of engineering and facilities projects from feasibility through to completion. You will play a key role in planning, coordinating, monitoring, and controlling projects to ensure they are delivered on time, within budget, and to agreed quality standards.This role requires strong leadership, excellent organisational skills, and the ability to work collaboratively with internal teams, stakeholders, and clients while operating in line with Wates FM processes and governance.Key ResponsibilitiesAs Project Manager, you will be responsible for: Producing all project documentation from feasibility to completion in accordance with Wates FM processes and required formats Acting as a representative and support function within the Wates FM service Planning, monitoring, and controlling all aspects of assigned projects Coordinating project activities including setting deadlines, allocating responsibilities, and tracking progress Reporting project status, risks, and progress via regular status meetings and reports to the FM Board Maintaining and reviewing detailed project programmes, identifying resource requirements at an early stage Anticipating deviations from plans or schedules and proactively managing stakeholders Identifying business restrictions, drivers, and disruption factors Managing change control in collaboration with operational teams Identifying, analysing, and mitigating risks and issues, taking corrective action where required Defining acceptance criteria for deliverables and supporting stakeholder sign‑off Producing and maintaining accurate project documentation including schedules, reports, meeting minutes, and communication records Closing projects effectively, including end‑of‑project reporting, lessons learned, and sunset meetings Ensuring projects meet quality, compliance, and “fitness for purpose” standardsQualificationsEssential Project Management qualification (PRINCE2) IOSH membership or equivalentDesirable CAFM and reporting systems experience City & Guilds (Electrical / Electronic Craft Studies or Electrical Installation) or equivalent 18th Edition IEE Registration or Electrical Apprenticeship within building maintenance NVQ Level 2–3 (or equivalent) in Electrical or Mechanical disciplines ExperienceEssential Minimum of three years’ experience in a managerial Project Management role within a business‑critical environment Strong capability in planning, forecasting, and change management Proven experience producing clear project plans, reports, and risk management strategies Experience managing engineering projects end‑to‑end Ability to manage meetings effectively and maintain focus on objectives Experience working to strict timescales and document quality standardsDesirable Demonstratable experience within a critical business environment Practical knowledge of Microsoft Project and other Microsoft Office tools Experience operating and controlling business systems Knowledge of CAFM and reporting systems Experience supporting business transformation initiativesPersonal Skills & Attributes Confident, professional communicator with excellent written and verbal skills Client‑focused with a commitment to delivering high‑quality service Highly organised, detail‑oriented, and results‑focused Strong problem‑solving and risk assessment abilities Calm and adaptable under pressure Reliable, flexible, and able to prioritise effectivelyWhy Join Wates? Be part of a respected, industry‑leading facilities management provider Work on impactful projects within a structured and supportive environment Opportunities for professional development and career progressionGiven the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Project Manager

Project ManagerReporting to: Head of ProjectsLocation: LeedsAbout the RoleWe are seeking an experienced Project Manager to lead the successful delivery of engineering and facilities projects for a key client based in Leeds. From feasibility through to completion, you will take full ownership of project planning, coordination, monitoring, and control — ensuring projects are delivered on time, within budget, and to agreed quality and compliance standards.This role requires a confident and proactive leader with excellent organisational skills, capable of working collaboratively with internal teams, suppliers, and clients while operating in line with our processes and governance.Key ResponsibilitiesAs Project Manager, you will be responsible for: Producing all project documentation from feasibility through to completion Acting as a representative, supporting stakeholder and client engagement Planning, monitoring, and controlling all aspects of assigned engineering and facilities projects Coordinating project activities, including setting deadlines, allocating responsibilities, and tracking progress Providing regular project updates, risk reporting, and progress reports through structured meetings and reports to the FM Board Maintaining and reviewing detailed project programmes, identifying resource requirements at an early stage Anticipating deviations from project plans or schedules and proactively managing stakeholders Identifying business restrictions, key drivers, and potential disruption factors Managing change control requirements in collaboration with operational teams Identifying, analysing, and mitigating risks and issues, taking corrective action where required Defining acceptance criteria for project deliverables and supporting stakeholder sign‑off Producing and maintaining accurate documentation, including schedules, reports, meeting minutes, and communication records Closing projects effectively, including end‑of‑project reporting, lessons learned, and sunset meetings Ensuring all projects meet quality, compliance, and “fitness for purpose” standardsQualificationsEssential Project Management qualification (PRINCE2) IOSH membership or equivalentDesirable Experience using CAFM and reporting systems City & Guilds (Electrical / Electronic Craft Studies or Electrical Installation) or equivalent 18th Edition IEE Registration or Electrical Apprenticeship within building maintenance NVQ Level 2–3 (or equivalent) in Electrical or Mechanical disciplinesExperienceEssential Minimum of three years’ experience in a Project Management role within a business‑critical environment Strong capability in project planning, forecasting, and change management Proven experience producing clear, structured project plans, reports, and risk management strategies Experience managing engineering or FM‑related projects end‑to‑end Ability to manage meetings effectively and keep discussions focused on objectives Experience working to strict timescales and documentation quality standardsDesirable Demonstrable experience within a critical or regulated environment Practical knowledge of Microsoft Project and Microsoft Office applications Experience operating and controlling business systems Knowledge of CAFM and performance reporting systems Experience supporting business transformation or improvement initiativesPersonal Skills & Attributes Confident and professional communicator with strong written and verbal skills Client‑focused with a commitment to delivering high‑quality service Highly organised, detail‑oriented, and results‑focused Strong problem‑solving and risk‑assessment abilities Calm, adaptable, and resilient under pressure Reliable, flexible, and able to prioritise workloads effectivelyGiven the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Resident Liaison Officer

Resident Liaison Officer / Administrator – Enfield (Responsive Repairs)Company: WPSSalary: Competitive, based on experienceOffice Location: EnfieldProjects: Across the M25 & Hemel HempsteadWPS is seeking a proactive and organised Resident Liaison Officer (RLO) / Administrator to join our team. Based in our Enfield office, you will act as the primary point of contact for residents, ensuring smooth communication, managing appointments, and handling concerns with empathy throughout responsive repairs. Your role is central to maintaining trust, minimising disruption, and supporting residents during ongoing works.🔑 Key Responsibilities Serve as the main resident contact for updates, concerns, complaints, and general enquiries Manage repair appointments, scheduling, access requirements, and real‑time updates Communicate professionally with residents, operatives, supervisors, and managers Handle issues and complaints with empathy, clarity, and solutions‑focused thinking Maintain accurate records, update internal systems, and support compliance and admin processes Assist vulnerable residents, ensuring they understand the works and feel supported Provide general administrative support to the team Support projects across the M25 region and Hemel Hempstead🎯 Ideal Candidate Experience as an RLO, administrator, or in a social housing customer‑facing role Strong communication and interpersonal skills Proficient in Microsoft Excel and confident using IT systems Highly organised, calm under pressure, and able to manage competing priorities Excellent problem‑solver with a customer‑centred approach Works well independently and within a team Full UK driving licence (essential for travel between sites) Understanding of social housing and resident needs✨ Why Join Us? Be part of a supportive, growing team delivering essential services Play a meaningful role in helping tenants feel safe, informed, and valued Competitive salary with opportunities for long‑term developmentGiven the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting