Customer
Services
Apprenticeships

Electrician

WPS are looking to recruit a qualified Electrician to join our Responsive Maintenance team, working in partnership with a long‑standing social housing client. This is a permanent role offering stable work, excellent support, and the opportunity to work within a well-established, resident-focused environment.The RoleYou will be responsible for carrying out a range of responsive and planned electrical works within occupied social housing and domestic properties, ensuring all works are completed safely, efficiently, and to a high standard of customer care.Typical duties include: Electrical repairs, maintenance, and fault finding Electrical testing, inspections, and remedial works Working in residents’ homes with professionalism and respect Completing job paperwork and using handheld devices where required Ensuring compliance with current regulations and Health & Safety standardsEssential Requirements Full UK Driving Licence NVQ Level 3 in Electrical Installation (or equivalent) 18th Edition Wiring Regulations 2391 Inspection & Testing (or equivalent) Ability to work independently as well as part of a team Strong customer service and communication skillsDesirable Experience Previous experience working within social housing or domestic properties Experience in a responsive maintenance environment Familiarity with working in occupied homesGiven the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Multi Skilled/Joiner

WPS are looking for a skilled and reliable Joiner / Multi-Trade Operative to join our responsive maintenance team working across social housing properties in the Skelmersdale area.🔧 Key Responsibilities Carry out joinery and multi-trade repairs in occupied and void properties Deliver high-quality maintenance works in line with health and safety standards Respond to urgent repair requests and complete scheduled tasks efficiently Work independently and as part of a team to meet service targets👷 Requirements NVQ Level 2 in Joinery or relevant trade Proven experience in responsive maintenance within social housing Full UK driving licence Ability to work across multiple trades (e.g., basic plumbing, tiling, patch plastering)🌟 Desirable Strong customer service skills and a professional approach Familiarity with handheld devices and job management systemsGiven the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Plumber

WPS are currently looking for a qualified Plumber to join a busy Social Housing Maintenance team covering the Redditch area. This role involves working in occupied properties, delivering high‑quality repairs and maintenance while providing excellent customer service to residents.The Role Carrying out reactive and planned plumbing maintenance Working within social housing and domestic properties Diagnosing and repairing plumbing faults efficiently Liaising directly with tenants and site teams in a professional manner Completing job reports and complying with health & safety standardsEssential Requirements Full UK Driving Licence NVQ Level 2 in Plumbing (or equivalent) Experience working in domestic or social housing environments Strong communication and customer‑facing skills Ability to work independently and manage your own workloadGiven the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Resident Engineer

Resident Engineer (Electrical Bias)WPS ¦ BirkenheadWe have an excellent opportunity for an experienced Resident Engineer (Electrical Bias) to join our team based at Millers Quay, a prestigious waterfront residential development in Birkenhead.The site consists of six high‑rise apartment blocks (circa 500 apartments), along with a gym and pavilion, and requires a dedicated on‑site engineer to support the day‑to‑day operation and maintenance of building services.About the RoleAs Resident Engineer, you will be responsible for the planned preventative maintenance (PPM) and reactive maintenance of electrical and associated building services, as well as responding to engineering emergencies on site.You will take ownership of the day‑to‑day M&E activity, ensuring works are completed safely, efficiently and to a high standard. Strong time management, problem‑solving skills and the ability to work independently are essential in this role.Key Responsibilities Carry out PPM and reactive maintenance across electrical systems and building services Respond to site engineering emergencies in a timely and professional manner Manage and maintain the day‑to‑day running of M&E tasks on site Use the client’s CAFM system to accept and manage jobs, ensuring SLAs are met and paperwork is uploaded Supervise subcontractors, ensuring RAMS are reviewed, approved and followed Liaise effectively with the client’s site management team, helpdesk and other engineers Ensure all works are delivered in line with company policies, procedures and health & safety standards Carry out basic fire door inspections (training provided) Undertake basic plumbing and fabric works where requiredAbout You Electrically qualified with C&G Level 3 and 18th Edition Experience working in a resident / site‑based engineering role or similar FM environment Basic knowledge of domestic plumbing and fabric works is advantageous Confident multitasking, working to deadlines and problem solving on the job Strong communication skills with the ability to liaise professionally with clients and colleagues Comfortable using Microsoft Excel, Word and Outlook CAFM experience desirable but not essential – full training provided Committed to promoting health & safety excellence in line with Wates’ Zero Harm cultureWhat We Offer Competitive salary On‑call rota with overtime available PPE, tools and uniform provided Employee Assistance Programme (EAP) Employee discounts with a wide range of brands Pension with 5% employer contribution Health and wellbeing programme 22 days annual leave plus bank holidays Excellent learning and development opportunities Industry‑leading family leave, including 26 weeks fully paid maternity and 8 weeks fully paid paternityGiven the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting