Customer
Services
Apprenticeships

Painter / Multi trader

Fixed‑Term, 12 MonthsHere at Wates, we are proud to support the communities we serve and we’re pleased to offer a fantastic opportunity for a skilled Multitrade Operative / Painter to join our Responsive Maintenance Team in the Barnsley area.This is an excellent chance to play a key role in delivering high‑quality repairs and painting works within social housing properties, ensuring residents receive a safe, efficient and customer‑focused service every time.About the RoleWorking as part of our busy Responsive Maintenance team, you will undertake a variety of painting, decorating, and minor multi‑trade repairs to achieve a first‑time fix wherever possible. You’ll take pride in producing quality workmanship and representing Wates in a professional and customer‑focused manner.Key Responsibilities Carry out high‑quality interior and exterior painting and decorating, ensuring excellent finish and preparation standards. Undertake minor multi‑trade repairs where required, such as patch plastering, basic joinery, sealing, or small remedial works, in line with responsive maintenance needs. Complete all allocated jobs using a PDA, including recording materials used and updates on progress. Work both independently and collaboratively with other operatives to complete works efficiently. Deliver a professional and respectful customer experience at every visit. Adhere to Wates Health & Safety Professional Standards and safeguarding commitments at all times. Maintain productivity and high‑quality workmanship across all tasks.What We’re Looking ForWe’d love to hear from you if you can demonstrate: NVQ Level 2 (essential) — preferably in Painting & Decorating or a related trade. Proven experience in a social housing responsive repairs environment. Strong painting and decorating skills with excellent attention to detail. Ability to undertake basic multi‑trade tasks confidently. A problem‑solving mindset and the ability to work to deadlines. A full UK driving licence (company van provided for business use).What We OfferYou’ll be joining a supportive, friendly team within one of the UK’s leading providers of social housing maintenance services. As part of Wates, you’ll benefit from: Competitive salary Corporate benefits including pension and health & wellbeing programmes Excellent learning and development opportunities A company vehicle for business use The chance to progress your career within a respected national organisationGiven the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Plasterer

Wates Property Services (WPS) are looking to appoint an experienced Plasterer to join our Responsive Maintenance team, working across occupied social housing properties in the Skelmersdale area.This is a hands‑on role delivering high‑quality repairs and maintenance works, ensuring properties are left safe, compliant, and to a high standard for residents.The Role Carrying out plastering works as part of responsive maintenance repairs Working within occupied social housing properties Delivering a high standard of workmanship with a strong focus on customer care Working independently and as part of a wider trade team Ensuring all work is completed safely and in line with company standardsWhat We’re Looking For NVQ Level 2 in Plastering (essential) Proven experience working as a plasterer, ideally within social housing or responsive maintenance Strong attention to detail and pride in your work Good communication skills and a professional approach when dealing with residents Ability to manage your own workload effectivelyWhat We Offer Stable, long‑term work with a Tier 1 contractor Supportive team environment Opportunities for development and progression within WPS Competitive pay and benefits packageGiven the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Supervisor

We have an opportunity for an experienced Site Supervisor to join our team on a 9-month fixed term contract, supporting our and Planned Works programmes across the Swadlincote area.This is a hands-on supervisory role, overseeing works delivered within occupied social housing properties, ensuring high standards of health & safety, quality, and customer satisfaction at all times.You will be responsible for supervising operatives and subcontractors on site, coordinating works, carrying out inspections, and acting as a key point of contact between residents, the client, and the wider delivery team.Key responsibilities Supervise day-to-day site activity across planned maintenance workstreams Ensure works are delivered safely, on programme, and to the required quality standards Carry out pre- and post-inspections of works and provide technical guidance to operatives Manage subcontractors and directly employed trades on site Ensure compliance with all Health & Safety requirements and company procedures Liaise with residents, client representatives, and internal teams to resolve issues effectively Monitor productivity, quality, and progress, escalating risks or delays where required Complete site documentation, reports, and inspections accurately and on timeWhat we’re looking forEssential: SSSTS qualification Full UK driving licence Proven experience supervising works on site Strong working knowledge of Health & Safety in a construction or maintenance environmentDesirable: Background in Social Housing having worked on Roofing, Kitchen and Bathroom projects would be highly favourable Trade or supervisory experience within planned works, or maintenance Experience working in occupied properties Ability to manage multiple workstreams and prioritiesGiven the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Account Manager

Account Manager Location: Saffron Walden About the Role WPS have an exciting opportunity for a technically strong Account Manager to lead and develop our operational delivery for a key client. Based in Saffron Walden, you will provide operational leadership, technical management, commercial oversight, and exceptional service standards across a diverse environment. We’re looking for a confident leader with experience managing multidisciplinary teams, ensuring compliance, driving performance, and delivering highquality hard FM services. This is an excellent opportunity for someone who thrives in a dynamic environment and wants to further their career within a supportive and ambitious organisation. Key Responsibilities As an Account Manager, you will: Lead, motivate and inspire the Wates FM team to deliver firstclass hard M&E and fabric service provision Provide visible leadership and build strong partnerships with key client stakeholders Ensure full compliance with statutory, quality, safety, environmental and Wates standards, promoting a Zero Harm culture Drive commercial best practice, managing budgets, P&L performance and ensuring contractual KPIs/SLAs are met Manage external specialists and suppliers to ensure performance, reporting accuracy and value for money Lead change management initiatives and present confidently to senior management, clients and internal teams About You We’re looking for someone who brings: Experience in a similar FM or transferable environment, ideally managing multidiverse technical teams Recognised technical qualification and IOSH (or equivalent) Strong financial and commercial acumen with proven P&L management experience Excellent interpersonal, communication and problemsolving skills Ability to build strong client relationships and lead teams through change Confidence in presenting complex information to senior stakeholders This is a fantastic opportunity to be part of a talented and supportive team that will help you grow and progress your career. What We Offer Competitive salary Travel costs covered to any Wates sites (HMRC advisory rates apply) Outstanding learning and development opportunities Industryleading family leave policies (26 weeks fully paid maternity, 8 weeks fully paid paternity) Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting