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Administrator

🌟 Join Liberty as an Administrator! 🌟📍 West Midlands🏢 Administrator – Social Housing / Service & RepairsFull-time, office-basedWe’re excited to offer a fantastic opportunity for an organised and proactive Administrator to join Liberty’s Service & Repairs team. You’ll play a vital role in keeping our responsive maintenance service running smoothly — supporting operatives, planners, residents, and internal colleagues to deliver a high‑quality experience throughout the repairs journey.Experience within service and repairs, maintenance, or responsive works would be highly advantageous and will help you hit the ground running.🔑 What You’ll Be DoingIn this busy and varied role, you’ll be central to the smooth delivery of our repairs and maintenance service. Your day-to-day responsibilities will include: 📅 Planning and managing diaries to ensure repairs are scheduled efficiently 📦 Ordering parts and materials, tracking deliveries and ensuring everything is ready for upcoming jobs 💷 Updating job costs and maintaining accurate records within internal systems 📞 Handling calls and queries from residents, operatives, and internal teams 🛠️ Supporting the smooth running of repair jobs by ensuring all details are logged clearly and accurately 🤝 Building strong working relationships with residents, suppliers, planners, and field teams 📊 Spotting recurring issues to support continuous service improvements 📝 Assisting with complaint handling and providing timely updates when needed 🔗 Working closely with planners, supervisors, and administrators to keep operations aligned👤 Who We're Looking ForThis is a great opportunity for someone who enjoys working in a fast-paced environment and loves keeping processes organised.Essential: Experience working in social housing Strong background in planning, scheduling, or administration Excellent communication and telephone skills Confident IT skills and ability to learn internal systems Strong organisational skills, with the ability to multitaskHighly Advantageous: Experience in Service & Repairs, Maintenance, or Responsive Works Knowledge of diary management or workforce planning systems Familiarity with ordering parts/materials within an operational service🎯 Ideal BackgroundWe’d love to hear from you if you’ve previously worked in: Social housing Service & Repairs / Maintenance A busy helpdesk or customer service environment Roles involving scheduling, coordination, or operational support💼 Ready to Make an Impact?Join Liberty and help deliver a seamless, high-quality repairs service to residents across the West Midlands. If you’re organised, proactive, and passionate about keeping operations running smoothly, we’d love to hear from you.Apply now and become part of a team that puts people first!Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Site Manager

🌞 Site Manager – Renewables (Liberty)📍 Maidstone, Dartford, Canterbury & Folkestone🏢 Energy Transition TeamReady to help drive the future of sustainable homes? Join our Liberty Energy Transition team as a Site Manager, leading Solar PV, Ventilation & ASHP installation projects that make homes greener and lives better 💚🌍⭐ What you’ll be doing Oversee day‑to‑day site delivery across our renewable’s contracts 🔧⚡ Manage Solar PV, ASHP & ventilation installs (MCS projects) Lead subcontractors, plan programmes & ensure top‑quality delivery 📅 Keep all H&S, RAMS, permits & quality checks up to date 🦺 Work closely with design teams, customers & Liberty colleagues 🤝 Maintain efficient methods of working & ensure all documentation is handed over correctly 📑👀 What we’re looking for Experience managing planned works & renewable/retrofit projects Strong knowledge of JCT/NEC contracts SMSTS, CSCS, First Aid & relevant H&S qualifications Great communicator, highly organised & strong on customer care ⭐ Able to lead teams, manage deadlines & stay solution‑focused Full UK driving licence 🚘💙 Why join us?At Liberty, our values shape everything we do – People Focused, Always Accountable, Simply Innovative & Helpfully Smart.You’ll be joining an inclusive team committed to improving lives and delivering high‑quality, sustainable solutions every day.How to applyReady to take the next step? Apply today and help us deliver a safe, efficient and customer‑first repairs service. ✉️🔗

Electrical Supervisor

Electrical Supervisor (Liberty)We’re looking for an experienced Electrical Supervisor to join Liberty’s expanding team.If you have a strong technical background in electrical installations, testing and responsive repairs — and you’re ready to lead, support and develop a team of field engineers — this role could be the ideal next step for you.⚡ The RoleAs an Electrical Supervisor, you will oversee the day‑to‑day management of electricians delivering electrical inspections, remedial works, rewires, maintenance and compliance activity across our social housing portfolio.You’ll ensure all electrical works are delivered safely, compliantly and efficiently, while supporting electricians with onsite queries, technical guidance and quality checks. This is a field‑based operational role suited to someone who’s confident signing off electrical certification, assessing engineer performance, and maintaining high compliance standards.🛠️ Key Responsibilities• Day‑to‑day management of electricians carrying out EICRs, remedial works, rewires and maintenance.• Sign off electrical certificates (EICRs, EICs, MWCs) and ensure compliance with current regulations.• Carry out quality audits, post‑inspections and engineer competency checks.• Support electricians with technical queries, fault‑finding and escalations.• Monitor productivity, performance, first‑time‑fix, quality standards and KPI delivery.• Conduct regular van stock checks, PPE checks, asset inspections and vehicle checks.• Ensure strict compliance with the latest BS 7671 wiring regulations and Liberty procedures.• Maintain accurate electrical records, documentation and compliance data.• Support onboarding, training and ongoing development of new and existing electricians.• Lead toolbox talks, safety briefings, onsite audits and compliance updates.• Work closely with managers to improve electrical service delivery across the contract.• Maintain excellent communication with residents to ensure positive customer experience.🎓 Qualifications & CertificatesEssential:• 18th Edition (BS 7671).• 2391 Inspection & Testing (or equivalent).• Level 3 Electrical Installation qualification.• Full UK driving licence.Desirable:• Gold Card.💡 What You’ll Bring• Proven experience supervising or leading electrical engineering teams.• Strong technical capability with confidence in signing off certs and ensuring compliance.• Excellent understanding of electrical safety, inspection & testing and regulatory standards.• Strong decision‑making and problem‑solving skills under pressure.• A supportive leadership approach with the ability to develop and coach engineers.• High attention to detail when managing documentation and electrical records.• Customer‑focused mindset and clear communication skills with residents and colleagues.🌟 Why Join Liberty?You’ll be part of an organisation committed to delivering safe, compliant and efficient electrical services in homes across the region. At Liberty, we value technical expertise, strong leadership and a proactive, people‑focused approach. You’ll play a key role in improving safety, service delivery and overall customer satisfaction.📩 Ready to Apply?If you’re a technically strong electrical professional with a passion for leading teams and raising standards, we’d love to hear from you.Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Tenant Liaison Officer

🌟 Tenant Liaison Officer – Liberty📍 Location: West Midlands🚗 Company Van Provided ¦ 🏠 Office & Field‑Based Role ¦ 🤝 Community-Focused PositionAre you passionate about supporting communities, improving tenant experiences, and helping deliver real social value? Liberty is looking for a proactive and people‑focused Tenant Liaison Officer (TLO) to join our team, ensuring residents feel supported, informed, and respected throughout essential maintenance and improvement works.🔑 What You’ll Be DoingAs a Tenant Liaison Officer, you’ll be the key link between Liberty, our engineers, and the tenants we serve. You’ll play a vital role in communication, access coordination, and social value delivery across our West Midlands sites.Your responsibilities will include: 🏘️ Engaging with tenants in hard-to-access properties, helping our engineers gain entry so essential works can be completed. 🤝 Delivering meaningful social value, ensuring our work positively impacts the communities we serve. 📆 Establishing and managing the Tenant Liaison function across multiple sites. 👥 Attending meetings with tenants, site teams, and client representatives to maintain clear, transparent communication. 💬 Handling complaints and escalations, ensuring issues are resolved promptly and professionally. 🗂️ Maintaining accurate records, updates, and case notes within Liberty’s systems. 🚐 Working flexibly across office and field environments, visiting residents regularly to provide support and updates. 🏠 Guiding tenants through planned and responsive maintenance programmes, ensuring smooth communication at every stage.🚗 What We’re Looking ForWe’re seeking someone personable, understanding, and confident in community-facing environments. You’ll need: A full UK driving licence (company van provided). Previous experience as a Tenant Liaison Officer, Resident Liaison Officer, or similar role within social housing, maintenance, or customer service. Strong understanding of planned, responsive, internal, and external works. Excellent communication, organisation, and IT skills. Confidence working with hard-to-access properties and supporting engineers on the ground.🤝 Our Commitment to Fair HiringWe welcome applicants from all backgrounds. Any disclosed convictions will be assessed individually, and we do not discriminate based on criminal records. Some roles may require additional pre-employment checks.💬 Ready to Make a Real Impact?Apply now and join Liberty in delivering safe homes, positive experiences, and lasting community value.Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting