Crawley Borough Council mobilisation | Wates

Project overview

Wates Living Space was awarded a 10-year contract to perform housing repairs for Crawley Borough Council and successfully mobilised its team in the middle of the pandemic using virtual communications to help maintain safe, effective social distancing.

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Crawley Borough Council mobilisation

The contract involves the delivery of responsive repairs, planned maintenance work and the refurbishment of void properties. An estimated 9,400 properties and 5,000 garages will be repaired over the lifetime of the contract.

Working closely with the council, the team implemented a range of innovative methods to train staff and to prepare vehicles and equipment, to enable housing repair work to take place across the borough.

This approach was replicated across WLS’ housing repairs contracts with Barnsley Metropolitan Borough Council, West Lancashire Borough Council and Stonewater Housing Association, all of which faced COVID-19 related disruption.

  • 10-year programme
  • Maintenance of 9,400 properties
  • 5,000 garages to be repaired

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