About Us

Administrator

🌟 Join Liberty as an Administrator! 🌟📍 West Midlands🏢 Administrator – Social Housing / Service & RepairsFull-time, office-basedWe’re excited to offer a fantastic opportunity for an organised and proactive Administrator to join Liberty’s Service & Repairs team. You’ll play a vital role in keeping our responsive maintenance service running smoothly — supporting operatives, planners, residents, and internal colleagues to deliver a high‑quality experience throughout the repairs journey.Experience within service and repairs, maintenance, or responsive works would be highly advantageous and will help you hit the ground running.🔑 What You’ll Be DoingIn this busy and varied role, you’ll be central to the smooth delivery of our repairs and maintenance service. Your day-to-day responsibilities will include: 📅 Planning and managing diaries to ensure repairs are scheduled efficiently 📦 Ordering parts and materials, tracking deliveries and ensuring everything is ready for upcoming jobs 💷 Updating job costs and maintaining accurate records within internal systems 📞 Handling calls and queries from residents, operatives, and internal teams 🛠️ Supporting the smooth running of repair jobs by ensuring all details are logged clearly and accurately 🤝 Building strong working relationships with residents, suppliers, planners, and field teams 📊 Spotting recurring issues to support continuous service improvements 📝 Assisting with complaint handling and providing timely updates when needed 🔗 Working closely with planners, supervisors, and administrators to keep operations aligned👤 Who We're Looking ForThis is a great opportunity for someone who enjoys working in a fast-paced environment and loves keeping processes organised.Essential: Experience working in social housing Strong background in planning, scheduling, or administration Excellent communication and telephone skills Confident IT skills and ability to learn internal systems Strong organisational skills, with the ability to multitaskHighly Advantageous: Experience in Service & Repairs, Maintenance, or Responsive Works Knowledge of diary management or workforce planning systems Familiarity with ordering parts/materials within an operational service🎯 Ideal BackgroundWe’d love to hear from you if you’ve previously worked in: Social housing Service & Repairs / Maintenance A busy helpdesk or customer service environment Roles involving scheduling, coordination, or operational support💼 Ready to Make an Impact?Join Liberty and help deliver a seamless, high-quality repairs service to residents across the West Midlands. If you’re organised, proactive, and passionate about keeping operations running smoothly, we’d love to hear from you.Apply now and become part of a team that puts people first!Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Administrator

✨ Administrator – Brixton ✨Wates have an exciting opportunity for an Administrator to join our team in Brixton. In this role, you will provide vital administrative support across several key contract areas, ensuring our operations run smoothly and efficiently. If you’re organised, proactive, and enjoy working in a fast‑paced environment, we’d love to hear from you! 🚀🔑 Key ResponsibilitiesAs an Administrator, you will play a central role in supporting the team through a wide range of administrative duties, including: 📊 Maintaining and improving Excel trackers to ensure data is accurate, accessible, and ready for reporting. 🗂️ Creating and updating information across systems and databases, while managing efficient filing systems. ✔️ Closing down jobs on internal systems to ensure reports reflect current workloads and project status. 🤝 Coordinating meetings, preparing any required documentation, and welcoming visitors and guests. 🧤 Assisting with ordering Personal Protective Equipment (PPE) when needed. 📞 Handling incoming administrative queries and providing timely, helpful support to colleagues and stakeholders. 📝 General admin tasks, including photocopying, scanning, filing, and managing correspondence.👤 What We’re Looking ForWe are seeking an experienced Administrator who brings: 💬 Strong communication skills and confidence in speaking with colleagues, clients, and partners. 💻 High computer literacy, particularly in Microsoft Office (Word, Excel, Outlook, etc.). 🗃️ Excellent organisational skills, with the ability to prioritise and multitask effectively. 🏗️ Experience in the construction or maintenance industry is desirable, but not essential—enthusiasm and willingness to learn are just as valuable!If you’re detail‑driven, proactive, and looking to develop your career within a supportive and dynamic team, this could be the perfect role for you! 🌟Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Contract Manager

🛠️ Contract Manager – DTD Repairs 📍 Finsbury Park💼 Full-time ¦ Permanent🚗 Driving licence requiredWe’re looking for an experienced and confident Contract Manager to lead our Day-to-Day Repairs service across North London. You’ll manage a large, diverse workforce — including supervisors, operatives, administrators and supply chain — ensuring repairs are completed safely, on time and to quality standards.✨ What You’ll Do Lead the DTD Repairs service, delivering ~£5m revenue Manage a large multi-trade workforce and supply chain partners Ensure KPIs, SLAs, quality and H&S standards are met Use Schedule of Rates (SOR) confidently for pricing and commercial control Build strong relationships with clients and internal teams Drive performance, productivity and customer satisfaction🌟 What You’ll Bring Experience managing large, diverse teams (direct labour + subcontractors) Strong background in repairs/maintenance/social housing Solid commercial understanding and SOR knowledge Clear communication and strong leadership skills Ability to prioritise, problem-solve and deliver results Full UK driving licence💼 Why Join Us? High-impact leadership role Supportive and collaborative team Genuine progression pathways (e.g., Operations Manager) Opportunity to shape a key front-line service📬 Ready to Apply?If you’re a motivated Contract Manager who thrives in a busy, people-focused environment — we’d love to hear from you.👉 Apply today!Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Fleet Administrator

🚗 Fleet Administrator – Full Time (Finsbury Park)Join our team and help keep our fleet moving!We’re looking for a proactive and detail‑driven Fleet Administrator to support the day‑to‑day operations of our busy fleet. This role is perfect for someone who thrives in a fast‑paced environment, enjoys problem‑solving, and takes pride in keeping systems accurate and processes running smoothly.📍 Location: Finsbury Park🕒 Hours: Full time📑 Reports to: Fleet Operations Controller⭐ About the RoleAs a Fleet Administrator, you’ll play a key role in ensuring the effective utilisation, safety, and compliance of our vehicles while providing exceptional support to drivers, managers, and operational teams. Your focus will be on accuracy, communication, and efficiency.🔧 Key ResponsibilitiesDaily Tasks Manage fleet administration across systems including COINS, telematics, licence platforms and internal databases. Respond to driver and operational queries, ensuring timely resolution. Produce and analyse daily fleet performance reports (utilisation, downtime, fuel, driver behaviour etc). Maintain telematics records, onboarding vehicles, assigning drivers, and monitoring alerts. Oversee fleet utilisation and support vehicle allocation/reallocation decisions. Manage vehicle defects, escalate repairs, and minimise downtime. Monitor hire fleet activity, track durations, and reconcile hire invoices. Liaise with suppliers, hire companies and service providers to maintain SLA standards.Weekly / Monthly Tasks Ensure compliance with service, MOT, inspections and safety requirements. Support accident reporting, investigations and claims handling. Manage invoice processing, cost validation and business unit allocations. Oversee damage recharges and PCN administration. Support driver safety briefings, licence checks and maintain driver records.🧠 What You’ll BringKnowledge & Experience Experience in a fleet environment (2+ years preferred). Understanding of how fleet operations function within a large organisation. Strong administrative and organisational skills. Experience with fleet management databases (desirable).Qualifications GCSE English & Maths (Grade 5 or equivalent).Skills Strong proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint). Excellent communication skills with the ability to influence and build relationships. Confident prioritising under pressure with high attention to detail. A self-starter who is adaptable, proactive, and comfortable working independently or as part of a team.Behaviours Demonstrates company values and positive teamwork behaviours. Calm under pressure, solutions‑focused, and committed to continuous improvement.🔒 SHEQ Responsibilities Support driver safety briefings, ensuring all drivers hold appropriate licences and receive induction material.🎯 Why Join Us?You’ll be part of an agile, supportive team with opportunities to develop your skills in a critical and fast‑growing business area. This role is ideal for someone who enjoys variety and wants to make a tangible impact on operational performance.Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting