In his role as Regional Managing Director for the South, Richard looks after the South East and South West with a remit to develop those businesses, maintain a healthy turnover and manage the resource efficiently and effectively so they can become bigger and better.
Richard understands that the key to business is people and everywhere he has worked he has built excellent relationships. He loves the sector and the people within it and always ensures he brings a motivational attitude when talking to clients, ensuring he listens to them and makes effective changes that push for continual improvement.
Another of Richard’s passions is driving quality across the business. This is why he will be using his role to lead a zero-defect campaign across the Construction Group, leading nationally on quality control and record-keeping.
Coming from a trade background, Richard knows how vital it is that all stakeholders have pride in our finished buildings and as such wants to leave a legacy of high-quality, defect-free buildings that become the standard across the industry.
His proudest moments have come from delivering key projects as Project Leader, such as the Margaret Thatcher Infirmary at the Royal Hospital Chelsea, as well as overseeing the consistency that has delivered some of our recent, substantial residential projects such as Wembley NW07/08.
He is relishing the challenges of his new role and will bring a real human touch to his relationships with customers, consultants, the supply chain, as well as everyone across the Wates business.