Canadian High Commission | Wates

Project overview

The Canadian High Commission in London provides consular facilities for Canadians to renew passports and visas, and apply for emergency assistance. It incorporates a military liaison office and public affairs department, and is home to a number of key trade and political officers. The Grade II* listed Canada House building hosts special events, including conferences, receptions, lectures and lunches.

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Canadian High Commission

Throughout the five-year partnership with the High Commission, Wates FM will keep the buildings safe, secure and clean, to protect and support Canada’s image and reputation.

Wates FM provides a total FM service, including all mechanical and electrical services, fabric maintenance and project management at both Canada House and the Commission’s adjoining offices on Cockspur Street.

It delivers quality cleaning services and provides energy management consultancy, utilities procurement and bill validation. This work enables Canada’s Department of Foreign Affairs, Trade and Development to maintain appropriate accommodation standards, policies, and programmes. It also safeguards and extends the performance of the building and has led to outstanding occupancy satisfaction levels, including those from visiting foreign diplomats and VIPs.

“Our experience to date on the outsourcing using the performancebased contract approach is certainly meeting our expectations. Although this type of contract was seen as something new to the real property industry in London, Wates was quick to research and understand the approach. Wates are working with us towards achieving our high standards, as we all envisioned.”
John Sommerville
Canadian High Commission

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