About Us

Commercial Project Manager

🌟 We're Hiring: Commercial Project ManagerLocation: Finsbury Park Office (Hybrid – 3 days office / 2 days home)Salary: Competitive + BenefitsContract Type: Full-Time, PermanentAbout the RoleWe’re looking for a Commercial Project Manager to lead and deliver high-value internal commercial projects (starting at £500k+), driving cost savings, financial tracking, and strategic improvements across our business.This is a finance-focused role with a strong commercial lens, ideal for someone with a Quantity Surveying background who’s ready to move beyond traditional QS work and take ownership of impactful, business-critical projects.Key Responsibilities Lead multiple strategic and functional projects from scope to delivery. Collaborate with senior stakeholders across the business to ensure buy-in and successful implementation. Provide detailed commercial and cost-benefit analysis, including forecasting, budgeting, and P&L impact. Track financial benefits and ensure spend with third-party consultants delivers best value. Report on project progress, risks, and outcomes to leadership. Travel across WPS sites and offices to engage with teams and ensure project alignment.What We’re Looking For Experience in housing maintenance or construction. Strong commercial acumen and project management skills. Background in Quantity Surveying or similar, ideally at a senior level. Excellent communication and stakeholder engagement skills. A self-starter who thrives in a dynamic environment with minimal supervision. Comfortable working independently and managing cross-functional teams.Working Style Hybrid working: 3 days in our Finsbury Park office, 2 days from home. Flexible working options available. Travel required across WPS sites.Why Join Us? Be part of a small, agile team making a big impact. Work on high-value projects that shape the future of our commercial operations. Enjoy autonomy, variety, and the opportunity to influence strategic decisions.Ready to Apply?If you're a commercially minded professional looking to step into a broader, more strategic role — we’d love to hear from you.Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Proposals Manager

Are you a bidding professional ready to take the next step in your career? We’re looking for a Proposals Manager to join our growing bid team for the Southern region, with offices in Basingstoke and Leatherhead. This role places a strong emphasis on high-quality bid writing and coordination.As a Proposals Manager, you’ll craft persuasive, creative, and focused responses for a range of bid opportunities—including PQQs, tenders, presentations, and other quality-related activities. Your work will ensure our submissions are compelling, compliant, and aligned with Wates’ brand and values.As a Proposals Manager, you will: Collaborate with the Senior Proposals Manager and wider team to develop responses that are clear, engaging, and highlight the benefits of our offer. Create structured answer plans for each question, allocate writing responsibilities, and support the development of high-quality content. Lead workshops and meetings to gather insights and share knowledge across the team. Shape strategies for responding to quality questions, ensuring alignment with client priorities and Wates’ values. Bring creativity to every submission, ensuring each one is visually and narratively compelling. Monitor and communicate relevant market and competitor intelligence to inform bid strategy. Use tools such as Adobe Creative Cloud (InDesign) and Microsoft Office to produce polished, professional documents. Review responses for consistency in messaging, tone, and use of key phrases and themes. Liaise with internal stakeholders to ensure access to accurate and up-to-date company information, including structure, financials, and safety statistics. Support business development with presentations, brochures, and marketing materials. Be a proactive, enthusiastic team player with a passion for winning bids.WHAT WE OFFER Competitive salary & profit share scheme Flexible working Car Allowance / Company Car (subject to Role/Grade) Travel covered to any of our sites (subject to HMRC advisory rates) Extensive corporate benefits including, Private Medical, Pension 8% employers’ contribution, Health and Wellness programme, 26 days holidays + bank holidays and much more… One of the best learning and development programmes which is customizable to support your career progression goals. (c.7000 training sessions delivered year to date across the WATES Group) Industry leading family leave benefits to included 26 weeks fully paid maternity, 12 weeks fully paid paternity.

Supervisor

Join Our Team – Supervisor (Walton-on-Thames)We’re looking for a proactive and experienced Supervisor to lead a team of 10 multi-trade operatives delivering responsive maintenance services across our properties in Walton-on-Thames. If you have a strong background in managing diverse trades and ensuring high standards of service and safety, this could be your next great opportunity.🔧 Your Role Will Include: Supervising a team of 10 operatives across various trades, ensuring productivity and quality of work. Monitoring and enforcing health and safety compliance across all job sites. Allocating operatives to jobs and ensuring timely attendance and completion. Managing complaint cases from initial report through to resolution and completion. Liaising with tenants, internal teams, and contractors to maintain service excellence. Supporting scheduling, resource planning, and performance tracking.📋 What We’re Looking For: SSSTS certification (Site Supervisor Safety Training Scheme) – essential. Proven experience in supervising repairs and maintenance in a social housing or similar environment. Strong knowledge of multiple trades including plumbing, electrical, carpentry, and general building. Excellent communication, organisational, and problem-solving skills. A full UK driving licence.🎁 What You’ll Get: A collaborative and supportive team environment. Opportunities for career development and training. Competitive benefits including a company vehicle or allowance, pension scheme, and generous holiday entitlement.Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Customer Service Advisor

🌟 Part-Time Customer Service Advisor – Manchester (16 hours/week) 🌟WPSAre you passionate about delivering excellent customer service and making a real difference in your community? Join WPS as a Customer Service Advisor and be part of a team that values integrity, respect, and putting people first.📍 Location: Manchester🕒 Hours: Part-time – 16 hours per week📅 Contract Type: Permanent 🔧 About the Role:As a Customer Service Advisor, you’ll be the first point of contact for our residents, handling queries, logging repairs, and ensuring a smooth and supportive experience from start to finish. You’ll work closely with our operational teams to ensure issues are resolved quickly and efficiently.💬 Key Responsibilities: Respond to inbound calls and emails from residents and clients Log repairs and service requests accurately Provide updates and follow-ups on ongoing issues Liaise with internal teams and contractors to ensure timely resolutions Maintain accurate records and uphold data protection standards✅ What We’re Looking For: Previous experience in a customer service or call centre environment Excellent communication and problem-solving skills A calm, empathetic, and professional approach Strong IT skills and attention to detail A team player with a proactive attitude🌱 What You’ll Get in Return: Competitive hourly rate Flexible working hours to suit your lifestyle Supportive team environment Opportunities for training and development The chance to make a real impact in the communityGiven the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting