Wates Smartspace | Wates

Wates Smartspace

A national provider of high quality fit-out, refurbishment, maintenance and facilities management services.

Property Services

Wates Smartspace provides a range of property services to our portfolio of clients which span sectors including banking, retail, distribution, sport and leisure, pharmaceutical, legal and financial, media, airports and the public sector.

We are a national provider of high quality fit-out, refurbishment, maintenance and facilities management solutions and act as a trusted partner for our customers, developing smart solutions that are tailored to their needs and optimise the performance of their estate. This allows them to focus fully on their core business.

We are specialists in:

  • Overcoming difficult issues in logistically challenging situations.
  • Working to suit customers’ needs, 24 hours per day, 7 days per week.
  • Delivering within business critical, secure, live and occupied environments.
  • Delivering to the highest quality without any compromising safety.

Read the Wates Smartspace credentials document here

Facilities Management

We provide a Total Facilities Management (TFM) solution for our clients, self-delivering planned and reactive M&E services, with an absolute focus on 100% uptime of critical building infrastructure.

In addition, we provide building fabric maintenance, capital projects, interior design and fit-out, statutory compliance, energy management and sustainability solutions.

We also oversee the delivery of all soft services encompassing cleaning and hygiene, catering, hospitality, vending, reprographics, mail room, front of house, porter services and security.

Our clients deserve the best, which is why we focus on quality and value. Our ideas are inventive and our technical authority means we understand how environments work, from the ground up. We’re specialists in making spaces work efficiently, realising their true potential by creating tailored, ‘best fit’ FM solutions; whether front-of-house or behind the scenes. This gives our clients total peace of mind that we are protecting their brand and reputation.

Management visibility, transparency and flexibility to the changing needs of our clients’ day-to-day operations distinguish our award-winning partnership approach. We fully align with each client’s culture and support their business objectives. This ensures that they keep working with us year after year.

Property Upgrade

We are dedicated to ensuring our customers’ buildings function as they should – preserving the value of their estate, whilst satisfying legal obligations and achieving the best value from their built assets.

We deliver a full range of property upgrade services, making sure that our customers get the most out of their buildings. This encompasses reactive building repairs and planned maintenance works including boiler replacements, re-roofing, yard repairs and upgrading staff welfare facilities.

Our teams are experienced in providing a full turnkey solution, supporting our customers at every stage – from conducting surveys and producing drawings to providing costings and installing services or undertaking critical compliance works.

We understand that each customer has a unique set of requirements so, by working collaboratively and proactively, we can plan a programme that adds real value and ensures every project runs smoothly, on time and to budget.

Fit-out and refurbishment

From food and fashion outlets to banks and premium office space, Wates Smartspace delivers high quality fit-out and refurbishment services for our multinational customers across all corners of the UK, creating attractive, efficient and profitable spaces that support our clients’ business strategies.

Our highly skilled teams have a wealth of experience and a robust track record in undertaking a range of services from minor refresh works and conversions to full developer shell fit-outs and complex refurbishment projects.

We are experts in delivering fast-track programmes within live environments, without compromising on quality or safety. We manage these requirements whilst delivering often complex projects on time and on budget.

Through careful programming, open and regular communication, we are able to reduce downtime and keep disruption to an absolute minimum. To assist with this process, we can assist with the decanting of staff and providing innovative solutions to reducing noise disruption.

This agile approach and attention to detail means that we often deliver beyond our customers’ expectations and have developed long-term relationships with our key partners.

Would you like to learn more?

Andy Hughes

Production Director, Wates Smartspace

Property Services

Adam Phillips

Business Development Director

Facilities management

Property Services