Divisional Director

The Vacancy

WPS has an exceptional opportunity for an experienced Divisional Director to lead our Responsive Maintenance operations across the West Midlands.

This is a high-profile, senior leadership role with full accountability for a large, complex and high-value portfolio of social housing contracts. The successful candidate will take ownership of strategy, operational performance, commercial outcomes and people leadership, ensuring the division continues to deliver excellence for our clients while driving sustainable growth.

You will lead multiple contracts and projects across the region, working closely with key clients, senior stakeholders and internal teams to ensure WPS remains a trusted, long-term partner in the social housing sector.

Key Accountabilities:

• Full P&L responsibility for a high-turnover regional division
• Strategic leadership of multiple responsive maintenance contracts
• Ownership of operational performance, compliance and service delivery
• Lead, develop and inspire a large multi-disciplinary management team
• Build and maintain strong relationships with senior client stakeholders
• Drive continuous improvement across productivity, quality, H&S and customer satisfaction
• Ensure commercial controls are robust, with effective cost, margin and risk management
• Contribute to regional and business-wide strategy, growth and mobilisation of new work
• Act as a visible, credible leader representing WPS at a regional and national level

About You:

• Proven experience in a Divisional Director / Operations Director / Regional Director role
• Strong background in repairs and maintenance within social housing
• Demonstrable experience managing high-value, high-profile contracts
• Track record of leading large, complex teams across multiple sites/contracts
• Strong commercial acumen with full P&L responsibility
• Confident operating at client board level and internal executive level
• Strategic thinker with a hands-on, delivery-focused leadership style

What We Offer:

• Competitive executive-level salary and benefits package
• A high-profile leadership role within a respected social housing contractor
• Significant autonomy and influence over regional strategy and delivery
• Opportunity to shape the future growth and performance of WPS in the West Midlands
• Long-term career opportunity within a stable, values-driven business

Why WPS?

WPS is a trusted delivery partner within the social housing sector, known for its commitment to quality, compliance and customer experience. This role offers a rare opportunity to lead a major regional operation, influence business strategy and leave a lasting legacy through strong leadership and performance.

Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant’s criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.

To learn more about the checks included in this process, please click on the following link: National Security Vetting

Work for Wates

Wates is one of the UK’s leading family-owned development, building and property maintenance companies.  Founded over 125 years ago, we have a proud legacy in the built environment.

We are driven by our purpose, ‘reimagining places for people to thrive’ and our three promises:

• Thriving places – working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity.
• Thriving planet – protecting nature and taking action on climate change by collaborating and innovating with our partners.
• Thriving people – creating opportunities and relationships so that everyone who works for and with us feels included, invested in and treated with care.

We are proud to be recognised as Gold Investors in People and as a Disability Confident employer.  We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.