Supervisor

The Vacancy

🌟 We’re Hiring: Supervisor 🌟
📍 Location: Ealing
💰 Salary: Competitive
🏢 Contract Type: Full-time

Are you a natural leader with solid experience in responsive repairs, roofing, and scaffolding? Do you thrive in a fast-paced environment and know how to motivate and manage a team effectively? If so, we’d love to hear from you!

🔧 About the Role
We’re seeking a Supervisor with hands-on knowledge of roofing and scaffolding, alongside a strong background in responsive repairs. You’ll manage a team of 6 operatives and support the Project Lead across workstreams including Voids, Disrepair, Day-to-Day Repairs, and Planned Works.

A background in social housing is highly desirable, as you’ll ensure service excellence, high-quality workmanship, and strong customer satisfaction. You’ll also have opportunities to step up and lead the contract when required—ideal for someone aiming to progress into senior management.

🗂️ Key Responsibilities
• Lead, motivate, and manage a team of 6 operatives
• Oversee scheduling, inspections, and quality control
• Conduct 1-2-1s, toolbox talks, and team meetings
• Liaise with clients and prepare performance reports
• Ensure full Health & Safety compliance across all activities
• Support onboarding, training, and development of staff
• Oversee works involving roofing and scaffolding, ensuring safety and quality standards
• Drive performance to meet KPIs and service targets

🎯 What We’re Looking For
• Proven experience in responsive repairs
• Roofing and scaffolding knowledge is essential
• Background in social housing maintenance (preferred)
• Experience managing a team of operatives (minimum 6)
• Strong leadership, communication, and organisational skills
• Solid understanding of Health & Safety requirements
• SSSTS/SMSTS – Preferred (or IOSH desirable)
• Trade-related certifications (e.g., Asbestos Awareness, Scaffold Inspections)
• Commercial awareness and ability to manage budgets
• Confident in Microsoft Office and report writing
• Proactive, supportive, and assertive approach
• Full UK driving licence

🚀 Why Join Us?
• Be part of a dynamic and supportive team
• Clear progression opportunities: Senior Supervisor, Contract/Operations Manager
• Make an impact in your local community
• Work in a collaborative environment where your ideas are valued

📩 Ready to Apply?
If you’re ready to take the next step in your career and lead with confidence, apply today and help us continue providing high-quality services to our communities.

Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant’s criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.

To learn more about the checks included in this process, please click on the following link: National Security Vetting

Work for Wates

Wates is one of the UK’s leading family-owned development, building and property maintenance companies.  Founded over 125 years ago, we have a proud legacy in the built environment.

We are driven by our purpose, ‘reimagining places for people to thrive’ and our three promises:

• Thriving places – working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity.
• Thriving planet – protecting nature and taking action on climate change by collaborating and innovating with our partners.
• Thriving people – creating opportunities and relationships so that everyone who works for and with us feels included, invested in and treated with care.

We are proud to be recognised as Gold Investors in People and as a Disability Confident employer.  We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.