Jack began his career as a building services engineer, developing a strong interest in operational excellence and client engagement.

After earning an HNC in Building Services Engineering, he moved into Facilities Management during the 2008 recession, working on a major PFI schools contract. He later won PFM Account Director of the Year for his work with Shell Retail UK. Jack became Managing Director, then COO, at a growing building services firm, strengthening his leadership in FM.

In 2025, he joined Wates Property Services as Managing Director for facilities management. His career has been shaped by hands-on experience, innovation, and strong mentorship.

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