Senior Supervisor

The Vacancy

🛠️ Senior Contracts Supervisor – Ealing

📍 Location: Ealing
🏢 Company: WPS
📅 Start Date: ASAP
💼 Contract Type: Full-time ¦ Permanent
📈 Career Progression: Potential to grow into Contract Manager / Operations Manager

🔍 About the Role

Are you a confident leader with a passion for delivering high-quality maintenance services? We’re looking for a Senior Contracts Supervisor to join our team in Ealing, supporting the Project Lead and managing a dynamic team of supervisors, administrators, operatives, and subcontractors.

You’ll ensure service excellence across Voids, Disrepair, Day-to-Day Repairs, and Planned Works, while driving performance, compliance, and customer satisfaction.

🧩 Key Responsibilities

• Lead and manage operational teams to meet KPIs and service standards 📊
• Oversee scheduling, inspections, and quality control 🔍
• Deliver toolbox talks, team meetings, and performance reviews 🗣️
• Ensure health & safety compliance and resident protection 🛡️
• Collaborate with clients and internal teams to drive commercial success 💬
• Support onboarding, training, and development of staff 🎓

👥 People Management

• Direct Labour Workforce
• Subcontractors
• Admin & Contract Support Staff

📚 What You’ll Bring

Knowledge & Experience:

• Housing maintenance legislation & property management
• Site management & planned works
• Strong commercial awareness & KPI understanding

Qualifications:

• SSSTS / SMSTS (Mandatory)
• Asbestos Awareness (Mandatory)
• Scaffold Inspections (Preferred)
• Trade-related qualification (Preferred)

Skills & Behaviours:

• Strong leadership & communication skills 💬
• Excellent time management & organisation ⏱️
• Ability to motivate teams and drive results 🚀
• Proactive, supportive, and assertive attitude 💪

🌟 Why Join Us?

• Be part of a respected team delivering essential housing services
• Opportunity to grow into senior leadership roles
• Make a real impact in the community

📨 Ready to take the next step?
Apply now or reach out for more info – we’d love to hear from you!

Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant’s criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.

To learn more about the checks included in this process, please click on the following link: National Security Vetting

Work for Wates

Wates is one of the UK’s leading family-owned development, building and property maintenance companies.  Founded over 125 years ago, we have a proud legacy in the built environment.

We are driven by our purpose, ‘reimagining places for people to thrive’ and our three promises:

• Thriving places – working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity.
• Thriving planet – protecting nature and taking action on climate change by collaborating and innovating with our partners.
• Thriving people – creating opportunities and relationships so that everyone who works for and with us feels included, invested in and treated with care.

We are proud to be recognised as Gold Investors in People and as a Disability Confident employer.  We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.