Senior Administrator

The Vacancy

📍 Location: Southampton (Hampshire Blue Light)

WPS is seeking a proactive and experienced Senior Administrator to join our directly employed client support team on the Hampshire Blue Light contract in Southampton. This is a key service lead role focused on ensuring the successful delivery of planning and compliance activities aligned with contractual KPIs and SLAs.

---

🔍 Key Responsibilities:

• Lead the planning and issuing of PPMs for both self-delivery and subcontractor teams.
• Ensure quality assurance of task descriptions and alignment with site-specific assets and contractual deliverables.
• Maintain and develop a 52-week planner to meet service obligations.
• Oversee compliance documentation including RAMS, COSHH assessments, competency records, and environmental plans.
• Support development of systems for non-conformance, risk management, and quotation tracking.
• Lead a small team and manage daily deliverables, job status reviews, and contractor work instructions.
• Communicate key outputs to internal teams and external stakeholders.

---

✅ What We’re Looking For:

• Proven experience in service desk or FM management, ideally with CAFM systems.
• Strong operational and commercial understanding of service delivery.
• Engineering background desirable or transferable experience in hard services.
• Excellent attention to detail and ability to drive tasks through to completion.
• Strong leadership, communication, and influencing skills.

---

🌟 What We Offer:

• A collaborative and inclusive working environment.
• Opportunities for career development and continuous improvement.
• Competitive salary and benefits package.
• The chance to lead service excellence on a high-profile public sector contract.

Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant’s criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.

To learn more about the checks included in this process, please click on the following link: National Security Vetting

Work for Wates

Wates is one of the UK’s leading family-owned development, building and property maintenance companies.  Founded over 125 years ago, we have a proud legacy in the built environment.

We are driven by our purpose, ‘reimagining places for people to thrive’ and our three promises:

• Thriving places – working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity.
• Thriving planet – protecting nature and taking action on climate change by collaborating and innovating with our partners.
• Thriving people – creating opportunities and relationships so that everyone who works for and with us feels included, invested in and treated with care.

We are proud to be recognised as Gold Investors in People and as a Disability Confident employer.  We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.