Contract Supervisor

The Vacancy

🌟 Contract Supervisor – Full Time, Permanent

📍 Location: Hammersmith
💰 Salary: Competitive

Are you ready to lead with purpose and drive operational excellence? WPS is seeking an experienced Contract Supervisor with a strong Repairs & Maintenance background to join our dynamic team in Hammersmith. This full-time, permanent role offers the chance to make a real impact within a fast-paced, customer-focused environment.

🔧 About the Role

As a Contract Supervisor, you’ll support the Project Lead and take responsibility for managing a multi‑skilled team of 10–12 engineers as well as a framework of subcontractors. You’ll oversee service delivery across Voids, Disrepair, Day-to-Day Repairs, and Planned Works, ensuring consistently high standards and excellent customer satisfaction.

You’ll also be confident stepping up to lead the contract when required and using your trade expertise and IT proficiency to ensure smooth operational performance.

🗂️ Key Responsibilities

• Lead and manage a team of engineers and a network of subcontractors
• Oversee daily operations and optimise workforce resources
• Ensure timely completion of work orders and achievement of KPI targets
• Conduct site inspections, quality checks, and performance reviews
• Deliver toolbox talks, team briefings, and client communications
• Investigate customer complaints and drive continuous improvement
• Maintain compliance with all Health & Safety requirements
• Uphold best practice in repairs, maintenance, and planned works delivery

🎓 What We’re Looking For

Knowledge & Experience:

• Strong background in Repairs & Maintenance operations
• Experience managing multi‑skilled engineering teams (10–12 staff)
• Prior site or contract supervision experience
• Sound understanding of housing maintenance legislation and best practice
• Commercial awareness, KPI understanding, and resource planning skills

Qualifications:

• Trade-related qualification (preferred)
• SMSTS or SSSTS (Health & Safety – essential)
• Asbestos Awareness, Scaffold Inspection or equivalent certifications beneficial

Skills:

• Confident leadership and team motivation abilities
• Strong decision-making and problem-solving skills
• Excellent IT proficiency with the ability to use reporting tools
• Clear communication skills with the ability to engage clients and teams

Behaviours:

• Supportive, assertive, and organised
• Results-driven with a proactive mindset
• Excellent timekeeping and initiative

🚀 Why Join WPS?

• Join a supportive, forward-thinking organisation that values its people
• Be part of a team where your leadership makes a tangible difference
• Progression opportunities to Senior Supervisor or Operations Manager
• Play a key role in improving the quality of homes and communities

Ready to take the next step in your career? Apply now and become a key player in delivering excellence at WPS! 💼✨

Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant’s criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.

To learn more about the checks included in this process, please click on the following link: National Security Vetting

Work for Wates

Wates is one of the UK’s leading family-owned development, building and property maintenance companies.  Founded over 125 years ago, we have a proud legacy in the built environment.

We are driven by our purpose, ‘reimagining places for people to thrive’ and our three promises:

• Thriving places – working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity.
• Thriving planet – protecting nature and taking action on climate change by collaborating and innovating with our partners.
• Thriving people – creating opportunities and relationships so that everyone who works for and with us feels included, invested in and treated with care.

We are proud to be recognised as Gold Investors in People and as a Disability Confident employer.  We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.