Contract Manager

The Vacancy

🌟 Join WPS as a Contract Manager – Living Space South Maintenance 🌟

📍 Location: Hammersmith
💼 Type: Full-Time, Permanent
💰 Salary: Competitive

Are you a dynamic leader with a passion for delivering high-quality maintenance services? WPS is looking for a Contract Manager to oversee our Living Space South Maintenance division, managing a diverse portfolio including DTD, Voids, Planned and Disrepair workstreams with a turnover between £2m–£12m per annum.

🔧 What You’ll Be Doing

• Lead and develop a high-performing team of supervisors, engineers, planners, and administrators.
• Ensure profitable delivery of contracts while maintaining top-tier health & safety and service standards.
• Drive operational excellence through effective resource management, performance reporting, and client engagement.
• Collaborate with commercial and business development teams to identify growth opportunities.
• Champion SHEQ standards and foster a culture of continuous improvement and customer satisfaction.
  

📈 Key Responsibilities

• Daily management of service operations and contract delivery.
• Financial oversight including operating and capital budgets.
• Staff onboarding, performance reviews, and leadership development.
• Client liaison, complaint resolution, and KPI achievement.
• Monthly reporting and contribution to strategic planning.
  

🎯 What We’re Looking For

• Qualifications: HNC (or equivalent) in Construction, SMSTS/IOSH.
• Experience: Minimum 3 years leading a successful unit in construction or social housing.
• Skills: Strong leadership, financial acumen, excellent communication, and project management.
• Knowledge: Housing maintenance legislation, KPI management, contract mobilisation, and SHEQ awareness.
  

🚀 Why Join WPS?

• Be part of a forward-thinking team with opportunities for career progression to Operations Manager, Operations Director, or Regional Director.
• Make a real impact in the housing maintenance sector.
• Work in a supportive, collaborative, and empowering environment.

Ready to take the next step in your career?
Apply now and help us shape the future of maintenance services at WPS! ✨

Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant’s criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.

To learn more about the checks included in this process, please click on the following link: National Security Vetting

Work for Wates

Wates is one of the UK’s leading family-owned development, building and property maintenance companies.  Founded over 125 years ago, we have a proud legacy in the built environment.

We are driven by our purpose, ‘reimagining places for people to thrive’ and our three promises:

• Thriving places – working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity.
• Thriving planet – protecting nature and taking action on climate change by collaborating and innovating with our partners.
• Thriving people – creating opportunities and relationships so that everyone who works for and with us feels included, invested in and treated with care.

We are proud to be recognised as Gold Investors in People and as a Disability Confident employer.  We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.