Technical Services Manager

The Vacancy

Technical Services Manager

Location: Southampton, Hampshire
Client: Hampshire Blue Light (Emergency Services)

About the Role:
WPS is seeking an experienced and driven Technical Services Manager to lead our operations team in delivering excellence for a high-profile Blue Light client in Hampshire. You will be responsible for the management and delivery of hard M&E (Mechanical & Electrical) services, compliance, and minor projects across a portfolio of emergency services properties. This is a fantastic opportunity to make a real impact supporting critical public sector infrastructure.

Key Responsibilities:

• Lead and manage a team of supervisors and engineers delivering M&E services, statutory compliance, and project works.
• Oversee the delivery of planned and reactive maintenance, ensuring all works are completed to the highest standards of safety, quality, and compliance.
• Manage the supply chain, negotiate best value, and ensure all contractors meet Wates and client standards.
• Prepare and present management information (MI) reports at regular client meetings, ensuring KPIs and SLAs are met.
• Develop strong relationships with client stakeholders, consultants, and supply partners.
• Drive a culture of continuous improvement, professional development, and robust succession planning within your team.
• Ensure all activities comply with Health & Safety legislation and Wates’ policies.
• Support the delivery of extra works and minor projects, ensuring quality, timeliness, and budget control.

What We’re Looking For:

• Proven experience in a similar technical/FM management role, ideally within a Blue Light or critical environment.
• Strong technical background with a relevant qualification in Electrical, Mechanical, or Building Services Engineering.
• Excellent leadership, communication, and stakeholder management skills.
• Good working knowledge of statutory compliance, H&S legislation, and CAFM/PPM systems.
• Ability to manage multiple priorities and deliver results in a fast-paced, client-focused environment.
• Security clearance or willingness to undergo vetting for Blue Light contracts.

What We Offer:

• Competitive salary and benefits package
• Car allowance or company vehicle
• Permanent health insurance, pension, and wellness programme
• 22 days holiday plus bank holidays (with increases for service)
• Industry-leading family leave benefits
• Extensive learning and development opportunities
• The chance to make a difference supporting emergency services infrastructure
  

  Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant’s criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.

  
  

  To learn more about the checks included in this process, please click on the following link: National Security Vetting

Work for Wates

Wates is one of the UK’s leading family-owned development, building and property maintenance companies.  Founded over 125 years ago, we have a proud legacy in the built environment.

We are driven by our purpose, ‘reimagining places for people to thrive’ and our three promises:

• Thriving places – working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity.
• Thriving planet – protecting nature and taking action on climate change by collaborating and innovating with our partners.
• Thriving people – creating opportunities and relationships so that everyone who works for and with us feels included, invested in and treated with care.

We are proud to be recognised as Gold Investors in People and as a Disability Confident employer.  We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.