Supervisor

The Vacancy

We are seeking a skilled and motivated Supervisor to lead our responsive maintenance team in the Coalville area. You will be responsible for managing operatives delivering day-to-day repairs across our social housing contracts, ensuring high standards of safety, quality, and customer service.

Key Responsibilities

• Supervise operatives to ensure timely and effective completion of responsive repairs.
• Conduct pre- and post-inspections, ensuring works meet specification and quality standards.
• Liaise with residents, client representatives, and internal teams to resolve issues and maintain service excellence.
• Monitor health and safety compliance and ensure adherence to company policies.
• Manage variations, material orders, and maintain accurate records.
• Report regularly to the Contract Manager on progress, issues, and team performance.

Qualifications & Requirements

• Valid SSSTS (Site Supervisor Safety Training Scheme) certification.
• Full UK driving licence – essential for site visits and operational mobility.
• Proven experience in a supervisory role within responsive maintenance or a similar environment (ideally)
• Strong knowledge of social housing repairs and relevant legislation.
• Excellent communication, leadership, and organisational skills.
• IT proficiency, including experience with job management systems.

Why Join Wates?
Wates is one of the UK’s leading family-owned construction and property services companies. We offer:

• Competitive salary and benefits
• Career development and training opportunities
• A supportive and inclusive working environment

Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant’s criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.

To learn more about the checks included in this process, please click on the following link: National Security Vetting

Work for Wates

Wates is one of the UK’s leading family-owned development, building and property maintenance companies.  Founded over 125 years ago, we have a proud legacy in the built environment.

We are driven by our purpose, ‘reimagining places for people to thrive’ and our three promises:

• Thriving places – working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity.
• Thriving planet – protecting nature and taking action on climate change by collaborating and innovating with our partners.
• Thriving people – creating opportunities and relationships so that everyone who works for and with us feels included, invested in and treated with care.

We are proud to be recognised as Gold Investors in People and as a Disability Confident employer.  We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.