Technical Services Manager

The Vacancy

Technical Services Manager – London (Landmark Contract)

📍 Location: City of London with occasional travel to regional offices

We are seeking a highly experienced Technical Services Manager to lead our operations team in delivering exceptional M&E services, compliance, and project management across a prestigious portfolio in the City of London. This is a key leadership role focused on driving service excellence, sustainability, and continuous improvement.

Key Responsibilities:

• Lead and manage a team of engineers and fabric technicians, ensuring consistent delivery of M&E services, compliance, and operational standards.
• Oversee the delivery of extra works and M&E/fabric projects, ensuring quality, timeliness, and budget control.
• Develop and mentor direct reports, ensuring mandatory training is completed and succession planning is in place.
• Manage and optimise the supply chain, negotiating best value and ensuring compliance with Avetta and Construction Line standards.
• Conduct annual Plan Rights and regular supplier performance reviews.
• Support account teams with client reporting, including MI and KPI presentations.
• Build strong relationships with key stakeholders and consultants, ensuring high levels of client satisfaction.

What We’re Looking For:

• Proven experience in managing technical services within a multi-site, client-focused environment.
• Strong leadership and communication skills, with the ability to drive performance and foster a culture of ownership and accountability.
• Solid understanding of Health & Safety legislation and compliance requirements.
• Robust technical background with a professional qualification and hands-on experience in a trade (Electrical, Mechanical, or Gas).

This is a fantastic opportunity to join a high-profile contract and make a meaningful impact across a diverse and dynamic portfolio.

📩 Ready to take the next step? Apply now or contact us for more information.

Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant’s criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.

To learn more about the checks included in this process, please click on the following link: National Security Vetting

Work for Wates

Wates is one of the UK’s leading family-owned development, building and property maintenance companies.  Founded over 125 years ago, we have a proud legacy in the built environment.

We are driven by our purpose, ‘reimagining places for people to thrive’ and our three promises:

• Thriving places – working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity.
• Thriving planet – protecting nature and taking action on climate change by collaborating and innovating with our partners.
• Thriving people – creating opportunities and relationships so that everyone who works for and with us feels included, invested in and treated with care.

We are proud to be recognised as Gold Investors in People and as a Disability Confident employer.  We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.