Contract Support Lead

The Vacancy

About the Role

Are you an organised, proactive, and detail-oriented professional with a passion for delivering exceptional support services? WPS is looking for a Contract Support Lead to join our team in Leeds, supporting our client.

This is a fantastic opportunity to play a key role in ensuring the smooth financial and administrative operation of a high-profile facilities management contract.

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What You’ll Be Doing

• Managing financial processes including invoicing, WIP, debt, and accounts payable
• Procuring materials and services through internal and client systems
• Preparing and collating management reports (KPI, monthly, traffic light reports)
• Supporting holiday and overtime administration
• Acting as a vital communication link between management, staff, and the client

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What We’re Looking For

• Proven experience in a Contract Support or similar administrative role
• Strong communication and interpersonal skills
• Excellent organisational and multitasking abilities
• Proficiency in Microsoft Office and CAFM systems (e.g., Concept)
• A positive, professional, and collaborative attitude

Preferred Qualifications:

• NVQ/SVQ in Customer Services (Level 1–4)

To find out more about LIFE AT WATES please click on the following link https://www.wates.co.uk/careers/

Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant’s criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.

To learn more about the checks included in this process, please click on the following link: National Security Vetting

Work for Wates

Wates is one of the UK’s leading family-owned development, building and property maintenance companies.  Founded over 125 years ago, we have a proud legacy in the built environment.

We are driven by our purpose, ‘reimagining places for people to thrive’ and our three promises:

• Thriving places – working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity.
• Thriving planet – protecting nature and taking action on climate change by collaborating and innovating with our partners.
• Thriving people – creating opportunities and relationships so that everyone who works for and with us feels included, invested in and treated with care.

We are proud to be recognised as Gold Investors in People and as a Disability Confident employer.  We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.