Specialist solutions
for healthy, thriving homes
Maintaining housing
people feel proud to call home.
Our dedicated disrepair and response teams can provide a service tailored to your needs, from a specialist emergency repair to a full planned maintenance programme.
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WPS at a glance
Reimagining places
for people to thrive
Working as part of the Wates Group, WPS combines deep sector expertise and a purpose-driven approach to deliver maintenance, compliance and energy transition solutions.
Our 3,000-strong team of property services experts look after more than 600,000 homes in the UK – that’s almost one in seven social homes in England, delivering a responsive repairs service to around 200,000 properties.
Typically carrying out around 600,000 responsive repairs each year, we support thriving homes.
What we can help with
Our dedicated teams provide a
service tailored to your needs,
from a specialist emergency
repair to a full planned
maintenance programme.
Damp
Mould and condensation
Pest infestations
Blocked drains or gutters
Collapsed ceilings
Roof repairs
“We don’t just maintain properties. We create environments where people and businesses can flourish, today and for the next generation”
“That means a commitment to improving homes of all shapes and sizes, facing any challenge, so we can ensure that they’re safe, comfortable and compliant for residents.”
Gary Wilkinson – Regional Managing Director – WPS
Awaab’s Law
understanding changing obligations
The new regulations — formally titled the Hazards in Social Housing (Prescribed Requirements) (England) Regulations 2025—require social landlords to act swiftly on hazards that pose significant risks to tenants.
- Damp and mould
- Emergency hazards
Future phases will include:
- Excess cold and heat
- Structural collapse
- Fire and electrical hazards
- Falls and hygiene risks
Awaab’s law:
Further considerations
- Landlords must consider tenant vulnerabilities (e.g. age, health conditions) when assessing risk
- Landlords cannot dismiss mould as a ‘lifestyle issue’ without proper investigation
- All updates must be clear, timely, and documented
- Full audit trails must be maintained for at least six years
Helping solve housing challenges for better health
We provide operatives and management oversight with certified damp & mould and Housing Health and Safety Rating System (HHSRS) training, confirmed as competent – as legally defined. Our staff are not ‘surveyors’ but ‘competent inspectors.’
Our works management system (MRI Maintain) maintains records for up to six years against UPRN/address. It will interface with your IT system to provide access via your own records
Our system will interface with yours and we appoint, attend and complete the investigation report with photographs – all electronic, time-stamped and visible in real-time.
Our interfaced solution provides investigation data to share with residents in an approved format within the three-day target. Alternatively, our solution has customised forms and email functionality, allowing the investigation report to be issued direct to the resident.
Our direct workforce (and specialist supply chain) of delivery experts completes works with full time-stamped history of resident communication, access, works notes, before, during and after photographs, resident signature at completion and an optional satisfaction survey direct on the operative’s mobile device.
We can deliver a 24-hour damp and mould service, complete with survey.
Case studies
Delivering healthy homes
We work with an extensive network of EU compliant procurement and framework providers including:
Resources
Find out how our experts can support you to respond to damp, mould and disrepair issues.
Get in touch with our experts
If you’d like more information, our experts are on hand to discuss – don’t hesitate to get in touch for support.
Reimagining places for people to thrive.
Get in touch
