Facilities Management by Wates

Trusted to maintain the places that matter

This is what we thrive for.

Future-proof your property with bespoke FM strategies

Providing trusted engineering services tailored to your building’s needs, we future-proof properties by optimising their assets’ lifespan, improving energy performance and enhancing long-term value through bespoke FM strategies.

By combining deep sector expertise, local knowledge, and a purpose-driven approach, we deliver sustainable, customer focused solutions that support operational efficiency, energy transition, and community wellbeing.

1,200 commercial properties maintained (2024)
250,000+ work orders completed each year (2024)
55+ A consistent industry-leading NPS score (2025)
£70m turnover (2024)
Facilities Management Service illustration

Maintaining thriving workplaces and learning hubs

To us, Facilities Management is not just about maintenance and compliance but supporting workplaces and learning hubs where people can reach their potential – with people and communities at the centre. Our agile team are trusted to keep buildings and estates running smoothly, while looking for ways to drive efficiency and enhance your property value over time.

From servicing your building’s immediate needs to smart investment programming to understand how to most efficiently manage your building for the future, we’re here to offer both strategic and delivery expertise – and innovative thinking to reduce the cost of operational maintenance.

Our services:

  • Mechanical and electrical engineering – Working across a range of building types and challenges means our 200-strong team of engineers understand how to deliver solutions tailored to your needs – from minor maintenance to long-term programmes, we have the right knowledge to support you.
  • Energy management – Our comprehensive understanding of energy management provides the best maintenance for your building’s assets. Our expert know-how alongside innovative technologies helps reduce energy consumption and maintenance to save on costs in the long-term.
  • Statutory compliance – We take a meticulously planned, step-by-step approach to managing your assets, so your buildings are safe, compliant and optimised – meaning your sites always run smoothly. With our patented Assurance Compliance Tool (ACT), you have enhanced visibility of your estate.
  • Integrated Facilities Management – We take a holistic approach to Facilities Management and work with trusted partners to deliver a full range of services. Our integrated approach not only drives operational efficiency and a seamless service delivery but also places a strong emphasis on enhancing the experience for those using your buildings.

Case studies

Explore our facilities management projects.

Purpose driven places: Creating spaces where people thrive

People are at the heart of every building we look after. For us, that means shaping workplaces and learning environments that give back more than they take.

Driven by our vision to reimagine places where people can thrive, we go beyond maintenance to actively support the communities we serve. We create spaces that enable people and businesses to grow—not just for today, but for future generations.

To bring our purpose to life, we focus on:

  • Creating employment opportunities within the communities we serve
  • Supporting the local economy by involving small and local enterprises
  • Engaging with community stakeholders to understand and meet local needs
Reimagining places for people to thrive.

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© Wates Group 2025