We are one of the UKs leading providers of planned and responsive maintenance services in the social housing sector, maintaining over 500,000 homes nationwide every year.
We pride ourselves on our industry-leading safety record, our focus on our people and on the long-lasting relationships we have with our clients, based on true collaboration and a shared set of values.
We have been appointed to the Crown Commercial Services (CCS) Workplace Services (FM Marketplace Phase 2) Framework further strengthening our relationship with the Ministry of Defence. Running for two years, the framework will facilitate the procurement of defence facilities management, housing services and security and is designed to create better value for money for public sector customers. The Workplace Services Framework will be utilised by the Defence Infrastructure Organisation (DIO) for the provision of building and maintenance services for the Armed Forces.
REPAIRS AND MAINTENANCE
Market leaders in delivering an unplanned and reactive repairs service to restore homes to an operational or safe, secure condition.
SAFE AND COMPLIANT HOMES
Undertaking statutory and mandatory inspections along with any subsequent repairs, adjustments or replacement equipment on the back of the servicing works.
TIMELY VOID PREPARATION AND MANAGEMENT
Managing the various steps that take place to allow moving into a new home to go smoothly for both parties either moving-in or moving-out. We will carry out any agreed work to meet the required property standards and safety checks.
Undertaking the works to maintain attractive, orderly, and healthy grounds. Many grounds maintenance jobs are seasonal, available mainly in the spring, summer, and fall.
Planning, managing and delivering repair or routine maintenance including cyclical maintenance and planned replacement of sub-components.
Changing lives and generating opportunities in communities through a collaborative, friendly and creative service.
STRATEGIC ASSET MANAGEMENT
Wates has experience of delivering all the above components for our customers, helping organisations to develop and implement long-term strategies to make the best use of their assets.