CASE STUDY: Longhurst Homes | Wates

Contributing over £3m in economic, environmental and social value to the local community

Wates was delighted to be appointed by the Midlands-based housing provider Longhurst Group in a contract worth close to £100m, with work beginning in April 2018. The ten-year contract involves managing a programme of repairs, compliance work, void refurbishments and planned maintenance of the Group’s stock of c.16,000 homes across the Midlands.

To service this wide geographical area, Wates has taken a multi-location approach, basing staff at a number of facilities in Birmingham, Wellingborough, Boston, Nottingham, Grimsby and Lincoln. The team has adopted accounting and IT infrastructure from the repairs and maintenance contract with Birmingham City Council. A 63-strong team of operatives delivers the work across the Longhurst Group’s subsidiaries including Longhurst and Havelok Homes, Spire Homes and Friendship Care and Housing Limited.

In its first year the team has delivered almost 40,000 responsive repairs, completed 1,278 void refurbishments, carried out 4,095 electrical repairs and has installed almost 500 new kitchens and bathrooms, while also contributing over £3m in economic, environmental and social value to the community

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