FACILITIES
MANAGEMENT

Providing facilities management services to our public and private sector customers

A growing provider of facilities management services in the UK.

With our engineering and technical excellence, we can deliver the full range of modern facilities management services, using sustainable technologies and whole-life FM solutions to provide the best value for our customers. 

Our experience in design, build and fit-out means we understand the lifecycle of different types of buildings as well as what’s required to fully optimise our customers’ single or multi-site operations. Our patented assurance compliance tool – ACT, also means the assets we managed are fully compliant and auditable within four clicks at any one time.

Five years

of zero harm recorded across the business

500+

buildings managed

£14.5m

new business won in 2023

297

employees in 2023

As well as hard facilities management services we provide integrated asset and compliance

A ROUND-THE-CLOCK SERVICE

We specialise in:

  • Self-delivered ‘hard’ M&E services – we keep mechanical and electrical equipment fully functional, so you’ll never have to worry about downtime.
  • Integrated total facilities management (ITFM) services –we offer catering, cleaning, service desk, security, Computer Aided Facility Management (CAFM), and porterage services, through our trusted partners and suppliers.
  • Statutory compliance – our Assurance Compliance Tool (ACT) ensures you’ll always be confident of meeting current legislation and regulatory standards, without the need for constant site visits.
  • Integrated asset management – we take a meticulously planned, step-by-step approach to managing your assets, so your buildings are optimised, and sites always run smoothly.
  • Wider Wates Group capabilities –we can provide a range of services such as Building Information Model (BIM), fit-out and refurbishment, and environment, social, and governance (ESG) services.

Leading performance

We get to the heart of our customers’ needs by fully understanding their business operations and vision for the future. This has led to long-lasting relationships and the delivery of well run and optimised buildings. 

Expertise

Our expertise in data security, infrastructure management, building and employee safety and wellbeing means we can help you transform your operations and run more effective and efficient buildings.

Adaptable and scalable

Having a wide range of customers across the country means we’re not only able to adapt to meet individual business needs, but we can manage projects nationally, scaling quickly to meet your requirements.

OUR PROJECTS

Learn more about our work

Collaborative ESG

A Collaborative ESG Journey

We have been delivering a range of FM services on behalf of a key client for three years. This contract has grown from an initial four sites to 32 because of our collaborative approach as a trusted FM partner.

Commercial
Twycross Zoo

Twycross Zoo

We have provided M&E, fabric maintenance, minor project works and horticulture services to Twycross since June 2016.

Sport and Leisure
West Midlands Police HQ

Facilities Management At West Midlands Police HQ

The award of our first public sector facilities management contract for West Midlands Police.

Emergency Services
3

CAREERS IN FACILITIES MANAGEMENT

Want to be part of our team?

Mobile Engineer

Location: Edinburgh

Job Type: Engineering

Application Deadline: 18-04-2024

Here at Wates, we have a fantastic opportunity for a Mobile Engineer to join our Facilities Management mobile team supporting our clients based in Scotland. The patch itself consists of Dundee, Perth & Edinburgh so we are ideally looking for someone residing in the Edinburgh area. The main objective is for you to carry out Planned Preventative Maintenance (PPM) to HVAC plant, including Reactive Maintenance and extra works/emergencies in accordance with the contract requirements on Mechanical Services. Due to the nature of the works, we are exceptionally keen to speak to candidates with a strong background with a strong electrical bias. ABOUT YOU To be successful in this role, you will ideally have the following: Knowledge of Heating & Air Conditioning Systems Strong Electrical & HVAC Experience Have previously worked as a mobile engineer 18th Edition C&G 2367 or 2357 (Electrical Installation) and NVQ level 3 in Electrical Installations or equivalent qualifications C&G 2391 (Test & Inspection cert preferred) What is important to us is your natural communication skills to deliver high levels of customer service at all times, your ability to effectively multi-task, work to tight deadlines and problem solve on the job; whilst always promoting health & safety excellence. ABOUT THE ROLE Key Accountabilities will include: Ensure all works are delivered in guidance of the legislation and contractual obligations Utilise CAFM/PDA technology for real time job updates, and provide detailed/comprehensive reports on works delivered To respond in a prompt and effective manner to all reactive maintenance issues and help desk requests associated with the heating and ventilation systems, pumps, water tanks, valves, pipe work and associated mechanical systems or items To respond to call outs and cover breakdowns and emergencies associated with the mechanical services aspects of the contract as required. In return, we offer a competitive salary, additional pay when on call, along with 22 days holiday, Pension benefits, life Insurance, and a flexible benefits scheme that you can tailor to suit your lifestyle.

Mobile Engineer

Location: South West

Job Type: Engineering

Application Deadline: 12-04-2024

Wates have excellent opportunity for an experienced Multi Skilled / AC Mobile Engineer to join the team based in the Bristol / South West region for our key clients sites in the area. ABOUT THE ROLEThe primary focus of this role will be to conduct planned preventative Electrically, Multi-disciplined, AC biased maintenance and reactive works to the buildings plant, equipment, and systems, as well as respond to site engineering emergencies on behalf of our clients.What is important to us is your natural communication skills to deliver high levels of customer service at all times, your ability to effectively multi-task, work to tight deadlines and problem solve on the job; whilst always promoting health & safety excellence.Having the relevant up to date qualifications and experience for your discipline is essential for your success in this role ideally 18th Edition, however, what is most important to us is your effective communication skills which always enable delivery of prominent levels of customer service. You will also be confident is your proven ability to effectively multi-task, work to tight deadlines and problem solve on the job; whilst always promoting health & safety excellence.This is a terrific opportunity to progress your career as part of a talented, diverse, and supportive team.Some of the other Key Accountabilities as Mobile Engineer include:• Record all reactive and PPM tasks accurately and in detail using report sheets and ensure signed by the client weekly.• Ensure that Method Statements and Risk Assessments are prepared for all tasks conducted to provide safe working practices.• Supervise subcontractors effectively.• Ensure compliance with all Company policies and procedures.WHAT WE OFFER Competitive salary Travel covered to any of our sites (subject to HMRC advisory rates) Extensive corporate benefits including, Private Medical, Pension 5% employers’ contribution, Health and Wellness programme, 22 days holidays + bank holidays and much more… Excellent range of learning and development activity to support your career progression. Industry leading family leave benefits to included 26 weeks fully paid maternity, 8 weeks fully paid paternity.To find out more about LIFE AT WATES please click on the following link https://www.wates.co.uk/careers/

Supply Chain Manager – FM

Location: London NW1

Job Type: Procurement

Application Deadline: 05-04-2024

Are you ready to take the reins in implementing strategic supply chain initiatives? Wates is seeking a dynamic Supply Chain Strategy Manager to drive our business unit and regional operations to new heights. As a pivotal member of our FM team, you will play a crucial role in maximising profit, value, and opportunity while fostering key relationships internally and externally.ABOUT THE ROLEThe ideal candidate possesses expert knowledge of the FM marketplace and key supply chain operations, including a deep understanding of client framework agreements and procurement processes. They are familiar with various contract forms and commercial management information. Qualifications such as MCIPS are desirable. They excel as proactive team players with strong problem-solving abilities, negotiation, and conflict resolution skills. With experience in supply chain management and cost avoidance programs, they exhibit excellent communication and interpersonal skills. Proficiency in Microsoft Office Suite and familiarity with COINS is preferable.Key Responsibilities of the Supply Chain Manager include:Supply Chain Strategy and Development: Craft and execute Business Unit / FM Supply Chain Management Strategy. Lead Procurement Strategies for significant contracts & bids, identifying risks and opportunities. Manage FM-level Supply Chain Strategy, fostering new relationships for service expansion.Supply Chain Management: Represent FM business and fulfil client commitments. Maintain relationships with preferred supply chain partners. Drive financial targets and ensure procurement compliance. Provide visibility at events, communicating key Supply Chain/procurement activities.Performance Management: Analyse feedback, identify trends, and recommend improvements. Develop performance league tables and compile compliance reports. Present recommendations to enhance performance and engagement.Communicating and Influencing: Regularly communicate with subcontractors and suppliers to improve performance. Influence supply chain partners for cost reduction and performance improvement.Financial Responsibility: Monitor regional supply chain spend and achieve rebate targets within the FM business.If you're ready to make an impact and drive strategic supply chain initiatives forward, we want to hear from you! Join us in shaping the future of Wates. Apply now and be part of our dynamic team.WHAT WE OFFER Competitive salary Car allowance covered to any of our sites (subject to HMRC advisory rates) Extensive corporate benefits including, Private Medical, Pension 5% employers’ contribution, Health and Wellness programme, 25 days holidays + bank holidays and much more… Excellent range of learning and development activity to support your career progression. Industry leading family leave benefits to included 26 weeks fully paid maternity, 8 weeks fully paid paternity.To find out more about LIFE AT WATES please click on the following link https://www.wates.co.uk/careers/

Resident Engineer

Location: South West

Job Type: Engineering

Application Deadline: 05-04-2024

Wates have excellent opportunity for an experienced Resident Engineer to join the team based on-site at our client’s site near Gillingham to deliver multi skilled services for Planned Preventative Maintenance (PPM), Reactive and minor life cycle works across our client’s site.ABOUT THE ROLEThe primary focus of this role will be to conduct planned preventative, Multi-disciplined maintenance and reactive works to the buildings plant, equipment, and systems, as well as respond to site engineering emergencies on behalf of our clients.Having the relevant qualifications and experience for your discipline – 18th Edition is essential for your success in this role however, what is most important to us is your effective communication skills which always enable delivery of prominent levels of customer service. You will also be confident is your proven ability to effectively multi-task, work to tight deadlines and work in a team to problem solve on the job; whilst always promoting health & safety excellence.This is a terrific opportunity to progress your career as part of a talented, diverse, and supportive team.Some of the other Key Accountabilities as Resident Engineer include:• Record all reactive and PPM tasks accurately and in detail using report sheets and ensure signed by the client weekly.• Ensure that Method Statements and Risk Assessments are prepared for all tasks conducted to provide safe working practices.• Supervise subcontractors effectively.• Ensure compliance with all Company policies and procedures.This is a fantastic opportunity to work on an on a single site, however there will be requirements to conduct at some other site occasionally.WHAT WE OFFER Competitive salary Travel covered to any of our sites (subject to HMRC advisory rates) Extensive corporate benefits including, Private Medical, Pension 5% employers’ contribution, Health and Wellness programme, 22 days holidays + bank holidays and much more… Excellent range of learning and development activity to support your career progression. Industry leading family leave benefits to included 26 weeks fully paid maternity, 8 weeks fully paid paternity.To find out more about LIFE AT WATES please click on the following link https://www.wates.co.uk/careers/

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