case study

Supply Chain

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Suppliers

In 2005, we transformed the way we interact with our supply chain, by introducing Profiler, a sophisticated, web-based tool that enables buyers and suppliers to work more effectively together.

Using Profiler, we can define our ‘ideal’ vendor, specifying not just technical competences but also culture and values, environmental credentials, health and safety record and commitment to corporate and social responsibility.

Every Wates supplier and subcontractor is asked to match their capabilities with our requirements, by answering an online questionnaire. The resulting detailed profile helps us to:

• Build and access accurate information on suppliers
• Better understand the strengths and capabilities of our supply chain and how we can leverage those for customers
• Accredit new suppliers more efficiently
• Ensure that we meet our policy obligations and targets for improving health and safety and CSR engagement
• Track the performance of suppliers over time