Maintaining housing people feel proud to call home.
This is what we
thrive for.
Your strategic partner for thriving homes
Comprehensive property services for enhanced tenant satisfaction
WPS, proudly part of the 128-year strong Wates Group, combines deep sector expertise, local knowledge and a family-owned, purpose-driven approach to deliver whole property solutions.
From repairs and maintenance, plus heating & compliance to facilities management – we provide a one-stop-shop for property services optimisation and energy transition.
Our high-quality planned and responsive, plus heating and compliance maintenance services enhance tenant satisfaction and wellbeing and support our customers to intelligently manage and futureproof housing stock.
End-to-end property solutions for thriving homes
With deep expertise built from decades of experience in the social housing and property sectors, we support one in seven social homes nationally through delivery of:
“When we create quality, we can deliver safer, happier homes – and that’s what we thrive for.
“Guided by our purpose, we deliver works that enhance lives, support communities and drive long-term progress. We don’t just maintain properties. We create environments where people and businesses can flourish, today and for the next generation.”
David Morgan – Executive Managing Director, WPS
Planned housing maintenance services:
making housing feel like home
Our delivery experts work to understand your property challenges and partner to find the immediate, as well as long term solutions. Our specialist services include:
- Replacement works – reliable component-led replacements that improve homes, including single-line or whole house installations.
- Energy efficiency & renewables – from strategic funding support, understanding PAS2035 compliance, right through to delivering the right energy efficiency measures and renewables, we reduce energy consumption – along with tenant bills.
- Fire safety expertise – offering strategic guidance to help navigate the Building Safety Act, as well as rapid response services to ensure compliance.
- Specialist projects – our experts are experienced in working with high-risk buildings and complex refurbishments.
Reactive housing maintenance services: protecting social spaces
Taking a data-driven approach to plan, schedule and deliver repairs in the most efficient way, we put your residents at the heart of our work. We offer specialist services for a total asset management approach:
- Day-to-day repairs
- Void management
- Disrepair services to ensure compliance and deliver liveable standards
- A dedicated Healthier Homes team help solve damp, mould and structural issues
- Fire safety rapid response services and complex disrepair projects
- Specialist project expertise for non-housing clients, providing support for dangerous structures.
Support for every step of the journey to net-zero
Our decarbonisation experts are helping to deliver energy efficient homes to help tackle some of society’s biggest challenges. From reducing carbon to supporting better health outcomes, our work delivers warmer homes that are cheaper to heat.
We can help you on every part of your decarbonisation journey:
- Planning – get specialist advice to design the right retrofit options into your delivery and ensure PAS2035/2038 compliance – from Net Zero Collective.
- Strategic funding support – we help you access Government funding for your project.
- Delivery – our experts deliver a fabric first approach, plus low-carbon heating and renewables to drive up the energy efficiency of homes.
- Maintenance – our specialists have low carbon heating expertise to look after and futureproof your assets.
Delivering excellence in housing maintenance
At WPS, we pride ourselves on our ability to create thriving communities through our comprehensive housing maintenance services. Our commitment to quality and excellence is demonstrated through our successful partnerships with local councils, where we have delivered significant improvements and benefits to residents.
Take a tour of our energy efficiency work
In Crawley, we look after around four thousand homes, providing repairs and upgrades, as well as improving the energy efficiency of homes. Find out more about how we’re doing that.
Specialist services
We are reimagining complex asset management
As well as taking care of everything that keeps housing thriving day-to-day, our teams offer expert guidance on complex building needs. This includes:
- Comprehensive fire safety and compliance support
- Rapid response fire safety services
- Complex refurbishments in high risk buildings.
Giving more than we take.
This is what we thrive for
People are at the heart of everything we do. From creating employment and training opportunities to supporting community causes, we work to support thriving places and deliver tailored programmes to create meaningful social value.
Our dedicated liaison team ensure your residents are supported. They are their main point of contact for residents, prioritising their needs, addressing concerns and keeping them informed. Through a caring and tailored approach, we foster a collaborative environment which enhances tenant satisfaction and wellbeing.
By drawing on their deep local knowledge, our resident liaison officers ensure that residents’ needs are put first, making sure we build real relationships in the communities we work in.
Meet our team of experts
Contact our team directly
